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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,389
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,365
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,395
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,903
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,854
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,291
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Excelsior buffs not adding +10% if placed by friend at Premium

    hi, I got a 'Ore Mining Guide' placed today by a friend on Premium. I got the +50% (6h in total) but not the expected extra +10% as placed with...

    Started by kke2100, 23.09.16 10:01
    • Replies: 2
    • Views: 9,285
    DaisyDuke
    24.09.16 09:59 Go to last post

  2. Question Daily Bonus bug or feature ? [16225]

    I thought that the daily login bonus will be replaced with crystals, but I got 45 gold coins ( day 6). Login today for the first time only after the...

    Started by Amazony, 20.09.16 10:49
    2 Pages •
    1 2
    • Replies: 13
    • Views: 10,230
    dahmmy
    23.09.16 23:05 Go to last post

  3. Technical assistance = does anyone use a hand held tablet to play on?

    I need something to play Settlers (SO) on, and I am trying to work out what i need. I think Settlers require Flash = so it must have windows as...

    Started by Raider_, 12.09.16 15:45
    • Replies: 6
    • Views: 103,791
    Gavona
    22.09.16 22:24 Go to last post

  4. Generals and troops doubled

    When my generals landed to adventure and after i placed them at their starting positions they just appeared back at the home zone too, with all...

    Started by Urgh123, 18.03.16 13:29
    • Replies: 8
    • Views: 53,045
    Urgh123
    22.09.16 14:02 Go to last post

  5. A really sharp claw [16261]

    Not so much a bug but noticed some problems for some players with this quest. Find 6 stone deposits Some players make stone refills from...

    Started by Dappadon, 20.09.16 11:09
    2 Pages •
    1 2
    • Replies: 12
    • Views: 137,736
    BB_Saqui
    22.09.16 13:20 Go to last post

  6. I have the most annoying bug

    Since the implementation of chat history it happens to write messages that appear in the chat window (only for me) but others cant see. Also the chat...

    Started by freier, 21.09.16 16:51
    • Replies: 1
    • Views: 14,074
    BB_Saqui
    22.09.16 09:20 Go to last post

  7. Chat history dont show lines from 'yesterday' [16262]

    Since update I have no longer had any lines in chat history with Date. Chat history start at midnight my time. Today I had 8 lines in global chat...

    Started by halv12, 21.09.16 07:02
    • Replies: 4
    • Views: 2,937
    TheVictorious
    21.09.16 14:46 Go to last post

  8. Any deposits [16270]

    I can sell "any deposits" but not buy them in TO since update, is this intended or a bug?

    Started by sslewster, 21.09.16 07:07
    • Replies: 1
    • Views: 2,425
    BB_Saqui
    21.09.16 13:53 Go to last post

  9. Game keeps freezing :(

    My game keeps freezing for a few seconds every couple of minutes, I have done all the usual cleared cache ect and nothing works. This is getting...

    Started by unicornlinzy1, 04.10.15 10:54
    6 Pages •
    1 2 3 ... 6
    1 Attachment(s)
    • Replies: 56
    • Views: 217,992
    Thejollyone
    20.09.16 19:04 Go to last post

  10. Moved: can not login to the game

    an hour ago, when i was logged in the game, i got an automessage on my screen, a blue pop-up on the screen advising me to clear the cash ... i...

    Started by hannybal, 19.09.16 14:00
    • Replies: -
    • Views: -
    TheVictorious
    19.09.16 13:46 Go to last post

  11. Trick Bugg [TSO-16219]

    Tricked 3 buildings.The first one as shown above has stopped totally after tricking it. The second one however didn`t stopped at...

    Started by mDh_, 17.09.16 19:50
    2 Attachment(s)
    • Replies: 1
    • Views: 9,349
    BB_Saqui
    19.09.16 12:01 Go to last post

  12. Unhappy BB What has changed in your settings in game?

    The last month or so something has changed,game keeps freezing when gens sent or return (multiple gens in same time).When I open adv-tab to send all...

    Started by minoreva, 17.09.16 20:32
    • Replies: 6
    • Views: 8,071
    joe1969
    18.09.16 15:09 Go to last post

  13. missing explorer treasure search rewards

    Since I had such success in the past with missing buildings and decorations every time the landscape changes, or more recently with specialists...

    Started by aklbr, 16.09.16 12:30
    • Replies: 1
    • Views: 3,112
    BB_Saqui
    16.09.16 12:37 Go to last post

  14. Tropical Island [16199]

    Hi, there is a wrong pic at the first leader camp @tp it shows a exotic sawmill should be a quick fix^^ greetings

    Started by Max_turtle, 16.09.16 08:12
    • Replies: 1
    • Views: 2,825
    BB_Saqui
    16.09.16 11:14 Go to last post

  15. Post village schools

    i have 4 village schools and they aint productising settlers why id this

    Started by spudjoe, 14.09.16 21:29
    • Replies: 3
    • Views: 2,482
    BB_Saqui
    16.09.16 09:10 Go to last post

  16. Slim browser problem

    can you tell me the EXACT sequence i need to add to my package.json? i tried the solutions from the site...but didnt work. I am using Chrome and i...

    Started by Sebastyan, 22.08.16 11:07
    • Replies: 2
    • Views: 4,036
    MOD_Houri3
    14.09.16 08:01 Go to last post

  17. Riches of the Mountain is a broken quest

    I cannot imagine that this adventure is working as designed because that would mean that the design was schizophrenic. Where to start? Well,...

    Started by IainC, 11.05.15 17:22
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 224,479
    wilem
    13.09.16 13:13 Go to last post

  18. Exclamation Defauty Default.

    The default option for NPC's is not working. Yesterday when I logged in My scouts had all returned so I sent them out in order, Tonight they returned...

    Started by Dorotheus, 05.09.16 17:45
    • Replies: 3
    • Views: 5,711
    Dorotheus
    11.09.16 10:30 Go to last post

  19. Copy/Paste function with mouse in-game

    this option went down on one of the updates about 2 years ago, since then we have had to use CTRL+C to copy and CTRL+V to paste whilst it was being...

    Started by Thejollyone, 09.09.16 13:34
    • Replies: 4
    • Views: 26,466
    Thejollyone
    09.09.16 17:29 Go to last post

  20. some bugs

    2 bugs name and type is the same under the new star menu, the tab; specialist, type should sort like: geo, explore and generals, but should sort...

    Started by drodoo, 23.06.16 23:34
    • Replies: 5
    • Views: 6,897
    lordloocan
    08.09.16 10:43 Go to last post
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