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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,784
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 160,297
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,387,980
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,984
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 790,519
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,878
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. 0% chance?

    Isn't this picture a little strange? Tried with Chrome, IE and FF, always same result. Is this normal to waste one of hard obtained books? ...

    Started by Joka74, 20.02.16 11:16
    • Replies: 4
    • Views: 4,776
    Amazony
    13.04.16 14:47 Go to last post

  2. Chat tab changes to Global-1

    Since the 23.2.2016 update starting/accepting an adventure changes the chat tab automatically to Global-1. This happens because the chat UI resets...

    Started by Durin_d, 24.02.16 10:28
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 107,153
    lulu10093
    12.04.16 14:05 Go to last post

  3. Lost Attack

    I attacked the same camp with 2 wave but in the second, the camp was full of enemy as the first didn't fight.

    Started by RubeusHagrid, 10.04.16 18:05
    1 Attachment(s)
    • Replies: 3
    • Views: 3,076
    RubeusHagrid
    11.04.16 17:38 Go to last post

  4. Aladdin and the oil lamp bug

    Just started this map and find that i cant move some of my generals that have landed ..when i click transfer no additional area is turning green for...

    Started by hades8840, 05.04.16 12:04
    • Replies: 1
    • Views: 1,977
    MOD_Daz
    05.04.16 12:26 Go to last post

  5. Easter Eggs -- Repeating after complete all

    The tittle says everything... I already have the Achievement for completing all the easter quests and today I got another quest, a repeated: lost...

    Started by Tkooo, 04.04.16 02:04
    • Replies: 5
    • Views: 3,867
    pauantbro
    04.04.16 20:35 Go to last post

  6. "Bringing Back Memory" not counted in achievements

    Hi, Not sure if this is the right spot, but I completed Easter quest "Bringing Back Memory" some time ago. But it doesn't count in...

    Started by Opper, 25.03.16 09:04
    2 Pages •
    1 2
    • Replies: 10
    • Views: 12,608
    Xibor
    03.04.16 21:44 Go to last post

  7. Bug with Drill Sergeant Skunk buff

    Yesterday I my barracks production time was telling me I had 1.7 days worth of troops queued with about 3 hours of a Drill Sergeant remaining only...

    Started by MrLecti, 03.04.16 00:54
    • Replies: 8
    • Views: 15,754
    MrLecti
    03.04.16 14:34 Go to last post

  8. Blank grey screen

    Hi! Having problems today. Can log in as normal, but once I press the 'play now' button I get a blank grey screen. No Ubisoft logo, no loading bar,...

    Started by Tibirius, 03.04.16 10:02
    • Replies: 6
    • Views: 4,180
    Tibirius
    03.04.16 10:14 Go to last post

  9. Unable to launch adventure

    When I try to launch an adventure the following message is displayed: "You have reached the limit for the maximum number of concurrent adventures u...

    Started by Mick81, 02.04.16 17:22
    • Replies: 1
    • Views: 5,912
    MOD_Houri3
    02.04.16 17:38 Go to last post

  10. Question Logged in 5 times, game zooming in and out like crazy...

    Afternoon, I can load the game, fine, in fact the map seems to load incredibly fast. But then either it zooms in and out like crazy and/or it...

    Started by Von_Hapsberg, 02.04.16 16:34
    • Replies: 1
    • Views: 7,362
    Von_Hapsberg
    02.04.16 17:05 Go to last post

  11. we need friends.

    Hi, The quest we need friends, I produced 50settlers, and it didnt record that only 2,whats going on, what do I have to do to complette this...

    Started by minny, 15.03.16 22:25
    • Replies: 5
    • Views: 14,826
    Areop-Enap
    31.03.16 13:46 Go to last post

  12. Where do easter eggs come from

    I cannot complete this adventure. I collect stinky plants and make the buffs then return to the adventure to place the buffs and it says quest...

    Started by stellar, 31.03.16 06:09
    • Replies: 1
    • Views: 15,260
    stellar
    31.03.16 09:42 Go to last post

  13. Is this a bug or?

    From some hours to now I have this strange lines, only on the screen when TSO is running......is that visual bug?

    Started by Korbun, 25.03.16 12:15
    1 Attachment(s)
    • Replies: 9
    • Views: 20,120
    Xibor
    29.03.16 20:28 Go to last post

  14. easter 2016 (lost eggs)

    completion of Lost eggs didnt trigger the 25 achievement points ?:(

    Started by adidaspezial, 21.03.16 16:21
    • Replies: 6
    • Views: 19,512
    Vervain
    29.03.16 19:21 Go to last post

  15. Traveltime to adventures

    The last few days I noticed that my normal gens are slower than normal. Because my premium was running low, so I immediately sent my normal gens...

    Started by Budgy, 29.03.16 15:46
    • Replies: 2
    • Views: 5,002
    Dorotheus
    29.03.16 17:47 Go to last post

  16. Disable Keyboard Shortcuts on ADV

    every time i am adding troops to an general, the moment i press 0 (Zero) it jumps to another camp. when doing FT adv and setting up blocks it...

    Started by Tartloch, 25.02.16 16:05
    2 Pages •
    1 2
    • Replies: 10
    • Views: 54,954
    Dorotheus
    29.03.16 17:43 Go to last post

  17. Gens acting strange

    Anyone else having these issues? All gens are on my home islands http://prntscr.com/al5eva http://prntscr.com/al5g0z ...

    Started by Dappadon, 28.03.16 16:13
    • Replies: 1
    • Views: 5,304
    Xibor
    28.03.16 19:54 Go to last post

  18. Nearly a picasso

    Doing the adventure "Nearly a picasso" The eggs was easy to find, i need to find 9 eggs and i click at all 9 eggs and every time i click i did count...

    Started by Tusindfryd, 26.03.16 07:21
    • Replies: 3
    • Views: 24,029
    Tusindfryd
    27.03.16 05:38 Go to last post

  19. Coinage using Wheat ???

    Looking at coins in the Economic Overview the coinage is shown as using wheat ? [/URL][/IMG]

    Started by Puzzletrainthema, 26.03.16 13:40
    • Replies: 2
    • Views: 6,173
    Puzzletrainthema
    26.03.16 13:58 Go to last post

  20. Houdini is back here ..... :D 1000000 trade deals , and afther refresh 000

    This week , i am try to sell 10 adventures "Black Knights" for 10 adventure "Ruoring Bull" , so ..... first time i and other player is made it in...

    Started by VIGO1, 21.03.16 20:07
    • Replies: 2
    • Views: 9,582
    VIGO1
    25.03.16 18:48 Go to last post
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