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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 39,666
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 155,732
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,378,608
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 169,484
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 781,389
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 185,395
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Lost Attack

    I attacked the same camp with 2 wave but in the second, the camp was full of enemy as the first didn't fight.

    Started by RubeusHagrid, 10.04.16 18:05
    1 Attachment(s)
    • Replies: 3
    • Views: 3,066
    RubeusHagrid
    11.04.16 17:38 Go to last post

  2. Aladdin and the oil lamp bug

    Just started this map and find that i cant move some of my generals that have landed ..when i click transfer no additional area is turning green for...

    Started by hades8840, 05.04.16 12:04
    • Replies: 1
    • Views: 1,974
    MOD_Daz
    05.04.16 12:26 Go to last post

  3. Easter Eggs -- Repeating after complete all

    The tittle says everything... I already have the Achievement for completing all the easter quests and today I got another quest, a repeated: lost...

    Started by Tkooo, 04.04.16 02:04
    • Replies: 5
    • Views: 3,861
    pauantbro
    04.04.16 20:35 Go to last post

  4. "Bringing Back Memory" not counted in achievements

    Hi, Not sure if this is the right spot, but I completed Easter quest "Bringing Back Memory" some time ago. But it doesn't count in...

    Started by Opper, 25.03.16 09:04
    2 Pages •
    1 2
    • Replies: 10
    • Views: 12,409
    Xibor
    03.04.16 21:44 Go to last post

  5. Bug with Drill Sergeant Skunk buff

    Yesterday I my barracks production time was telling me I had 1.7 days worth of troops queued with about 3 hours of a Drill Sergeant remaining only...

    Started by MrLecti, 03.04.16 00:54
    • Replies: 8
    • Views: 15,683
    MrLecti
    03.04.16 14:34 Go to last post

  6. Blank grey screen

    Hi! Having problems today. Can log in as normal, but once I press the 'play now' button I get a blank grey screen. No Ubisoft logo, no loading bar,...

    Started by Tibirius, 03.04.16 10:02
    • Replies: 6
    • Views: 4,146
    Tibirius
    03.04.16 10:14 Go to last post

  7. Unable to launch adventure

    When I try to launch an adventure the following message is displayed: "You have reached the limit for the maximum number of concurrent adventures u...

    Started by Mick81, 02.04.16 17:22
    • Replies: 1
    • Views: 5,910
    MOD_Houri3
    02.04.16 17:38 Go to last post

  8. Question Logged in 5 times, game zooming in and out like crazy...

    Afternoon, I can load the game, fine, in fact the map seems to load incredibly fast. But then either it zooms in and out like crazy and/or it...

    Started by Von_Hapsberg, 02.04.16 16:34
    • Replies: 1
    • Views: 7,360
    Von_Hapsberg
    02.04.16 17:05 Go to last post

  9. we need friends.

    Hi, The quest we need friends, I produced 50settlers, and it didnt record that only 2,whats going on, what do I have to do to complette this...

    Started by minny, 15.03.16 22:25
    • Replies: 5
    • Views: 14,513
    Areop-Enap
    31.03.16 13:46 Go to last post

  10. Where do easter eggs come from

    I cannot complete this adventure. I collect stinky plants and make the buffs then return to the adventure to place the buffs and it says quest...

    Started by stellar, 31.03.16 06:09
    • Replies: 1
    • Views: 15,237
    stellar
    31.03.16 09:42 Go to last post

  11. Is this a bug or?

    From some hours to now I have this strange lines, only on the screen when TSO is running......is that visual bug?

    Started by Korbun, 25.03.16 12:15
    1 Attachment(s)
    • Replies: 9
    • Views: 19,971
    Xibor
    29.03.16 20:28 Go to last post

  12. easter 2016 (lost eggs)

    completion of Lost eggs didnt trigger the 25 achievement points ?:(

    Started by adidaspezial, 21.03.16 16:21
    • Replies: 6
    • Views: 19,350
    Vervain
    29.03.16 19:21 Go to last post

  13. Traveltime to adventures

    The last few days I noticed that my normal gens are slower than normal. Because my premium was running low, so I immediately sent my normal gens...

    Started by Budgy, 29.03.16 15:46
    • Replies: 2
    • Views: 4,980
    Dorotheus
    29.03.16 17:47 Go to last post

  14. Disable Keyboard Shortcuts on ADV

    every time i am adding troops to an general, the moment i press 0 (Zero) it jumps to another camp. when doing FT adv and setting up blocks it...

    Started by Tartloch, 25.02.16 16:05
    2 Pages •
    1 2
    • Replies: 10
    • Views: 54,726
    Dorotheus
    29.03.16 17:43 Go to last post

  15. Gens acting strange

    Anyone else having these issues? All gens are on my home islands http://prntscr.com/al5eva http://prntscr.com/al5g0z ...

    Started by Dappadon, 28.03.16 16:13
    • Replies: 1
    • Views: 5,288
    Xibor
    28.03.16 19:54 Go to last post

  16. Nearly a picasso

    Doing the adventure "Nearly a picasso" The eggs was easy to find, i need to find 9 eggs and i click at all 9 eggs and every time i click i did count...

    Started by Tusindfryd, 26.03.16 07:21
    • Replies: 3
    • Views: 23,956
    Tusindfryd
    27.03.16 05:38 Go to last post

  17. Coinage using Wheat ???

    Looking at coins in the Economic Overview the coinage is shown as using wheat ? [/URL][/IMG]

    Started by Puzzletrainthema, 26.03.16 13:40
    • Replies: 2
    • Views: 6,169
    Puzzletrainthema
    26.03.16 13:58 Go to last post

  18. Houdini is back here ..... :D 1000000 trade deals , and afther refresh 000

    This week , i am try to sell 10 adventures "Black Knights" for 10 adventure "Ruoring Bull" , so ..... first time i and other player is made it in...

    Started by VIGO1, 21.03.16 20:07
    • Replies: 2
    • Views: 9,517
    VIGO1
    25.03.16 18:48 Go to last post

  19. Server Zone Init failed

    maybe not the right place but i don't want to open a new thread for this as it might have some things in common with the server shut down message, as...

    Started by Urgh123, 09.02.16 13:21
    1 Attachment(s)
    • Replies: 7
    • Views: 21,068
    Thejollyone
    25.03.16 13:45 Go to last post

  20. Guild quest Archer's progress

    The quest is to make 250 longbows, which is difficult at the best of times, however this time it started counting from zero when I logged on, rather...

    Started by Blais, 25.03.16 06:22
    • Replies: 1
    • Views: 5,409
    queen-vicious
    25.03.16 06:39 Go to last post
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