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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,324
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,359
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,342
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,668
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,654
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,157
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Game freezes while moving generals

    Hi, I just noticed that the game get a lot of freezes lately, mostly go after a few seconds or minute, but I want to talk about that freeze that...

    Started by TheVictorious, 07.09.16 08:36
    • Replies: 2
    • Views: 15,772
    Xibor
    07.09.16 21:50 Go to last post

  2. Improved silo with harvest ritual buff show "out of raw materials" icon.

    Realized I was running low on flour after upgrading some stuff so applied some buffs throughout the production chain when I noticed this oddity. I...

    Started by Sherool, 30.08.16 04:43
    3 Attachment(s)
    • Replies: 4
    • Views: 8,556
    Xibor
    30.08.16 21:32 Go to last post

  3. Specialist not grouped

    In all new and improved star menu specialists can be grouped by type. Well done. There are adventure specialists, explorers, and geologists. They...

    Started by Dialecticus, 24.08.16 09:18
    • Replies: 7
    • Views: 14,004
    vigabrand
    27.08.16 09:34 Go to last post

  4. Unhappy Copper search

    Hi! I cannot finish the tutorial quest where I have to send the geologist to search for copper. I sent him at least 10 times, and he found some...

    Started by Vladek, 09.12.11 10:35
    bronze, copper, geologist, quest
    • Replies: 7
    • Views: 52,397
    Dorotheus
    27.08.16 06:40 Go to last post

  5. Grilled steak missing since update

    My recipe for Grilled steak has vanished from prov house with this update * It has been suggested the difference in them vanishing/ not...

    Started by queen-vicious, 23.08.16 09:04
    4 Pages •
    1 2 3 ... 4
    • Replies: 35
    • Views: 81,659
    Xibor
    24.08.16 22:05 Go to last post

  6. The betrayed little tailor cap intercept the generals that was not do that before

    Hello, this is not my first the betrayed little tailor , i played it a lot, last time was before 1 week, played it 2 or 3 times, but today I'm...

    Started by TheVictorious, 23.08.16 18:30
    • Replies: 2
    • Views: 7,102
    TheVictorious
    23.08.16 20:15 Go to last post

  7. ★ "invalid voucher" message when starting game [B6819]

    Since maintenance when I run the game from Steam it pops me an "invalid voucher code" message, which have to OK. Seeing as I'm not entering one that...

    Started by SnowBlizz, 13.07.16 21:25
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 18,938
    jonno697
    23.08.16 15:41 Go to last post

  8. Books missing from geos

    Has anyone notice if their geo,s have books missing after update, we have quite a few in guild with tomes and codex missing.

    Started by chelseamick, 23.08.16 10:19
    • Replies: 2
    • Views: 2,710
    aklbr
    23.08.16 10:54 Go to last post

  9. Collectibles hiding (in rocks etc)

    All ready the first day I found a kettle hidden under the rocks http://prntscr.com/1uyzav

    Started by DutchDuty, 03.10.13 10:04
    10 Pages •
    1 2 3 ... 10
    collectible items 10 Attachment(s)
    • Replies: 96
    • Views: 143,483
    unicornlinzy1
    23.08.16 09:58 Go to last post

  10. lagg measured in minutes not seconds

    I have reset chrome and flash (clear cache cookies etc), used different machines. Even tried the downloadable version of the game but nothing has...

    Started by Dracul_1, 04.06.16 13:37
    2 Pages •
    1 2
    • Replies: 16
    • Views: 10,172
    joe1969
    22.08.16 13:35 Go to last post

  11. Impossible to enter in game

    Hello, I followed instructions mentionned in "resolver bugs yourself" and still cannot log in game. I can access to homepage, then come on two...

    Started by SelenaDaFarendil, 20.08.16 17:34
    • Replies: 8
    • Views: 6,562
    SelenaDaFarendil
    20.08.16 19:17 Go to last post

  12. Old lines in guild chat.

    When logging in this morning I had 4 lines showing in guild chat written yesterday ( time 15:54 and 15:55 CEST ) ( welcome line has time 15:10 ). ...

    Started by halv12, 18.08.16 06:58
    • Replies: 8
    • Views: 36,384
    maryam1
    20.08.16 09:25 Go to last post

  13. Ali baba and the treasure of knowledge

    i encountered the following problem i want to kill the the desert leader with 100 stonecannon 120 desert marksman and 1 mysterious they will be...

    Started by Marcelheide, 10.08.16 13:39
    1 Attachment(s)
    • Replies: 5
    • Views: 28,506
    Durin_d
    12.08.16 09:35 Go to last post

  14. Collection Bug

    My collection is stuck at 20 minutes making a drill sergeant. Because of that i can't make anymore collections.

    Started by Flemishlion, 11.08.16 15:13
    • Replies: 4
    • Views: 4,046
    Thejollyone
    12.08.16 06:51 Go to last post

  15. Unable to login

    Can't login, when clicking login button get a PopuP box 'Error' an error has occured, please re-fresh page and try again. Have deleted browser...

    Started by needtoplay, 10.08.16 17:15
    • Replies: 9
    • Views: 10,055
    Xibor
    11.08.16 20:40 Go to last post

  16. Problem with sophisticated pillager

    Something has gone wrong with the "sophisticated pillager" skill, which should give a 30% chance to receive an adventure bonus quest For both of...

    Started by Gerontius, 27.03.14 23:15
    4 Pages •
    1 2 3 ... 4
    2 Attachment(s)
    • Replies: 36
    • Views: 148,331
    Xibor
    09.08.16 21:37 Go to last post

  17. The barrel ran dry.

    Fas as I have heard nobody on Sandycove got the free brew.

    Started by Dorotheus, 07.08.16 21:39
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 30,476
    Xibor
    09.08.16 21:26 Go to last post

  18. ★ No Geologist messages when returning [13813]

    This one has started to occur recently, it's an intermittent bug that seems to persist for the entire session you are logged in. Sending a geologist...

    Started by Nogbad, 01.03.16 05:07
    2 Pages •
    1 2
    • Replies: 13
    • Views: 53,359
    SirPoz
    07.08.16 02:52 Go to last post

  19. Question undefined text in normal store house

    Can other's please check this ,i have asked a few other people and it has been spotted with Chrome and Firefox.If more can confirm this problem then...

    Started by TheFruitbat, 03.08.16 17:20
    • Replies: 1
    • Views: 2,561
    MOD_Daz
    03.08.16 17:39 Go to last post

  20. Achievements - Buffs "Sea of Bread" and "Fragrance" doesn't work

    Hello, i noticed that the count of used buff of Fishfood and Musk Deer Fragrance dones't work anymore. i used over 60k musk but the counter is...

    Started by Max_turtle, 02.08.16 14:29
    • Replies: 3
    • Views: 5,582
    Max_turtle
    03.08.16 17:03 Go to last post
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