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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,539
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,913
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,343
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,509
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,492
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,305
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Missing Premium

    Elements of premium account are missing on my account. http://prntscr.com/bvlb0k not showing premium days left on left hand panel on screen, but is...

    Started by Mikebb, 21.07.16 08:45
    • Replies: 2
    • Views: 9,870
    Mikebb
    21.07.16 09:06 Go to last post

  2. Elite Barracks

    It appears the triple buffs are not working on the Elite Barracks. Also Improved Drill Plan and Training overtime are showing you can buff on a...

    Started by hiswitzend, 21.07.16 05:56
    • Replies: 0
    • Views: 10,440
    hiswitzend
    21.07.16 05:56 Go to last post

  3. Problem with Firefox 47

    After upgrading Firefox (x64) from 46.0 to 47.0, I can't play the game. After the login, the page loads, but I am unable to click anything... I...

    Started by Yoda_2012, 10.06.16 10:54
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 91,583
    Effellump
    20.07.16 07:23 Go to last post

  4. Settlers in star menu

    I notice with today's population in star is now called "Settlers" where as before what they were called depended on how they was obtained, for...

    Started by Dorotheus, 19.07.16 17:58
    • Replies: 2
    • Views: 29,385
    BB_Ravel
    20.07.16 06:50 Go to last post

  5. Explorers bringing back rubbish

    Is anyone else experiencing a problem when sending explorers on adventure searches that the main thing they are bringing back these days are co-ops?...

    Started by Lizaard, 19.07.16 15:44
    • Replies: 3
    • Views: 3,191
    Xibor
    19.07.16 21:09 Go to last post

  6. Thumbs down Iron mines no longer work at night

    This issue might exist with other buildings too, but I've noticed it with my iron mines: when I turn in for the night and come back into the game in...

    Started by Kimby, 18.07.16 04:22
    • Replies: 3
    • Views: 5,183
    Xibor
    18.07.16 21:21 Go to last post

  7. Forest Offerings

    Hi All Having an issue with one set of 4 building which I have been using the Forest Offerings buff on (Hardwood Sawmill, sawmill, Cutter &...

    Started by Deadbillis99, 09.07.16 17:57
    • Replies: 4
    • Views: 11,567
    BB_Ravel
    13.07.16 08:16 Go to last post

  8. Arctic explosion BUG

    i cant attck first camp is theier a solution??

    Started by Lord_Bors, 13.07.16 06:34
    • Replies: 2
    • Views: 6,963
    Madorosu
    13.07.16 07:34 Go to last post

  9. doing PVP colonny not posible to see what troops you have there

    http://2.1m.yt/iAp46Sz.jpgNot posible to see what type troops and their amounts while doind pvp collony conquering

    Started by Choberne, 07.07.16 19:21
    • Replies: 0
    • Views: 2,304
    Choberne
    07.07.16 19:21 Go to last post

  10. unable to post on pictures

    Hi all I'm an admin for my guild group, and have tried to comment on a picture that someone added. However, I get the following error message: ...

    Started by Lady_Roxy, 25.06.16 14:14
    • Replies: 3
    • Views: 2,980
    BB_Ravel
    07.07.16 11:56 Go to last post

  11. ★ Ramadan Lantern [3979]

    I can't write new thread there, so I put it here. I just saw this when put trade in TO: What is that Ramadan Lantern and how to get it, does...

    Started by JessieSun, 23.07.14 14:45
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 47,593
    Sharpielein
    06.07.16 09:28 Go to last post

  12. last explorers

    I have programmed all my explorers to arrive prior to event end - short, medium, long and extended searches... Only one of the mails I opened today,...

    Started by aklbr, 05.07.16 14:45
    • Replies: 1
    • Views: 11,182
    MOD_Houri3
    05.07.16 17:34 Go to last post

  13. PC program not working

    Hello, Please can you help? I have the PC program installed on my laptop and after updating my VLC media player the program no longer works....

    Started by SgtColon, 08.06.16 09:53
    2 Pages •
    1 2
    • Replies: 10
    • Views: 45,514
    Vaargson
    04.07.16 20:19 Go to last post

  14. Fixture List

    Why have I only got 19 out of 21 points on the fixture list achievement when I have completed all footy matches?

    Started by PO003, 02.07.16 13:43
    • Replies: 1
    • Views: 9,028
    Dappadon
    02.07.16 13:52 Go to last post

  15. Footie Pitch bug

    My Footie Pitch does not work good I produced Strength Training and instead of 200% increase of productivity my Weaponsmiths have received 150%...

    Started by Scorpio1980, 15.06.16 08:33
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 109,748
    lulu10093
    02.07.16 09:36 Go to last post

  16. ★ Server Shutdown [13787]

    hmm his has been happening since the game update ONLY happens if I switch to another tab for any length of time, and/or alt tab or switch to another...

    Started by Lunaran, 27.01.16 07:30
    12 Pages •
    1 2 3 ... 12
    • Replies: 117
    • Views: 255,047
    Xibor
    30.06.16 23:33 Go to last post

  17. Bug after Maintenance, Wednesday 28.06.2016.

    Hello, I have small problems, but important for me, maybe to other players too... When I move my mouse cursor over the copper mine I can see...

    Started by Fafarona, 29.06.16 17:11
    • Replies: 3
    • Views: 6,067
    SmurfAsH
    30.06.16 20:34 Go to last post

  18. ★ Items produced with Blueprints cannot be requested as a stack in the trade [8184]

    Dear Settlers It appears that there is a new bug. When trading some of the new items manufactured in the Rarity Provision House when clicking on a...

    Started by VVidi, 14.12.14 06:41
    2 Pages •
    1 2
    aunt irma's gift basket, buffs, trade bug
    • Replies: 14
    • Views: 160,428
    BB_Ravel
    30.06.16 14:35 Go to last post

  19. Troops disappear during transportation

    Hi, I got really strange issue and its also make me wonder if it will happen to so expensive troops, the problem I was swap with friend in black...

    Started by TheVictorious, 19.06.16 12:59
    • Replies: 2
    • Views: 5,713
    BB_Ravel
    30.06.16 13:26 Go to last post

  20. ★ Epic woodyard on archipelago [12837]

    Any idea why cant i place the epic woodyard on archipelago? Is it bug or just not enough place there?

    Started by cirmoscica, 15.11.15 09:30
    2 Pages •
    1 2
    • Replies: 11
    • Views: 51,482
    BB_Ravel
    30.06.16 13:19 Go to last post
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