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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,245
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,767
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,302
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,752,348
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,901
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,133
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. unable to post on pictures

    Hi all I'm an admin for my guild group, and have tried to comment on a picture that someone added. However, I get the following error message: ...

    Started by Lady_Roxy, 25.06.16 14:14
    • Replies: 3
    • Views: 3,043
    BB_Ravel
    07.07.16 11:56 Go to last post

  2. ★ Ramadan Lantern [3979]

    I can't write new thread there, so I put it here. I just saw this when put trade in TO: What is that Ramadan Lantern and how to get it, does...

    Started by JessieSun, 23.07.14 14:45
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 47,944
    Sharpielein
    06.07.16 09:28 Go to last post

  3. last explorers

    I have programmed all my explorers to arrive prior to event end - short, medium, long and extended searches... Only one of the mails I opened today,...

    Started by aklbr, 05.07.16 14:45
    • Replies: 1
    • Views: 11,224
    MOD_Houri3
    05.07.16 17:34 Go to last post

  4. PC program not working

    Hello, Please can you help? I have the PC program installed on my laptop and after updating my VLC media player the program no longer works....

    Started by SgtColon, 08.06.16 09:53
    2 Pages •
    1 2
    • Replies: 10
    • Views: 45,849
    Vaargson
    04.07.16 20:19 Go to last post

  5. Fixture List

    Why have I only got 19 out of 21 points on the fixture list achievement when I have completed all footy matches?

    Started by PO003, 02.07.16 13:43
    • Replies: 1
    • Views: 9,095
    Dappadon
    02.07.16 13:52 Go to last post

  6. Footie Pitch bug

    My Footie Pitch does not work good I produced Strength Training and instead of 200% increase of productivity my Weaponsmiths have received 150%...

    Started by Scorpio1980, 15.06.16 08:33
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 110,063
    lulu10093
    02.07.16 09:36 Go to last post

  7. ★ Server Shutdown [13787]

    hmm his has been happening since the game update ONLY happens if I switch to another tab for any length of time, and/or alt tab or switch to another...

    Started by Lunaran, 27.01.16 07:30
    12 Pages •
    1 2 3 ... 12
    • Replies: 117
    • Views: 255,929
    Xibor
    30.06.16 23:33 Go to last post

  8. Bug after Maintenance, Wednesday 28.06.2016.

    Hello, I have small problems, but important for me, maybe to other players too... When I move my mouse cursor over the copper mine I can see...

    Started by Fafarona, 29.06.16 17:11
    • Replies: 3
    • Views: 6,098
    SmurfAsH
    30.06.16 20:34 Go to last post

  9. ★ Items produced with Blueprints cannot be requested as a stack in the trade [8184]

    Dear Settlers It appears that there is a new bug. When trading some of the new items manufactured in the Rarity Provision House when clicking on a...

    Started by VVidi, 14.12.14 06:41
    2 Pages •
    1 2
    aunt irma's gift basket, buffs, trade bug
    • Replies: 14
    • Views: 160,862
    BB_Ravel
    30.06.16 14:35 Go to last post

  10. Troops disappear during transportation

    Hi, I got really strange issue and its also make me wonder if it will happen to so expensive troops, the problem I was swap with friend in black...

    Started by TheVictorious, 19.06.16 12:59
    • Replies: 2
    • Views: 5,804
    BB_Ravel
    30.06.16 13:26 Go to last post

  11. ★ Epic woodyard on archipelago [12837]

    Any idea why cant i place the epic woodyard on archipelago? Is it bug or just not enough place there?

    Started by cirmoscica, 15.11.15 09:30
    2 Pages •
    1 2
    • Replies: 11
    • Views: 51,634
    BB_Ravel
    30.06.16 13:19 Go to last post

  12. Cant receive rewards from calendar ?

    Says open door but cant receive rewards ?

    Started by Rooby, 20.06.16 05:59
    • Replies: 6
    • Views: 7,071
    Durin_d
    27.06.16 02:21 Go to last post

  13. Filter bug at TO

    When you uncheck 'Adventures' in the filterlist and then hit Refresh, the 'Event resources' unchecks itself, making all event related trades...

    Started by Notious, 23.06.16 16:13
    • Replies: 0
    • Views: 4,172
    Notious
    23.06.16 16:13 Go to last post

  14. 2 generals attack bug

    [/IMG] [/IMG] My 2 generals attacked the same camp and I got battle reports from both attacks but the first attack never was deducted. I only...

    Started by Gamlejeg, 24.04.16 18:32
    • Replies: 3
    • Views: 5,097
    SmurfAsH
    19.06.16 19:04 Go to last post

  15. can't load game says guiicon_lib/empty.bin

    Hi, I was playing the game with my firefox no problem all well for a few days now. Suddenly 2 hours ago, I built a building and I noticed that its...

    Started by Bauhaus, 30.12.11 20:52
    • Replies: 6
    • Views: 3,540
    Curufindul
    16.06.16 20:54 Go to last post

  16. Achievement points

    Have completed 7 of the 14 event achievements and achievement points have not updated. Any one else having the same issue ?

    Started by fishybreath, 15.06.16 10:20
    • Replies: 4
    • Views: 9,305
    fishybreath
    15.06.16 12:12 Go to last post

  17. Lost trade resources

    I have had a trade expire, but the resources offered were not returned to the storehouse (it's not in the star menu either). Reported, but has...

    Started by Igwok, 03.03.16 23:28
    bug, lost, resource, trade
    • Replies: 6
    • Views: 48,905
    Ataraksio
    12.06.16 14:18 Go to last post

  18. Chat server showing wrong time

    trade: global: same on other channels

    Started by Wu-L, 09.06.16 12:06
    • Replies: 2
    • Views: 6,209
    Iolanthe
    09.06.16 18:10 Go to last post

  19. Training dummy

    Hi Guys Do any of you know what is going on with training dummy and how it will be solved. Some click store and they are lost some have them in...

    Started by Chris_go, 08.06.16 17:37
    • Replies: 3
    • Views: 7,183
    Thejollyone
    08.06.16 17:52 Go to last post

  20. Archipelago shortcut keys not all working

    Ctrl-1 and Ctrl-3 are not working in Edge or Internet Explorer on Win 10 as per the 07/06/2016 change log. Also the shortcuts only work for...

    Started by PaulLG, 08.06.16 06:52
    • Replies: 0
    • Views: 11,189
    PaulLG
    08.06.16 06:52 Go to last post
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