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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,626
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,936
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,462
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,710
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,620
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,382
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Generals to the Star menu

    Hello, I'm having a problem with some of my generals blocked in Star Menu, after I have returned them to Start Menu I am unable to get them out. ...

    Started by Zizerazu, 18.05.16 12:14
    • Replies: 0
    • Views: 4,982
    Zizerazu
    18.05.16 12:14 Go to last post

  2. Salt deposit missing

    Hello, When i put slat offer i see this http://prntscr.com/afitjg But when i i put price i miss salt deposits http://prnt.sc/afitc5 Is this...

    Started by ViliusV, 15.03.16 12:46
    deposits
    • Replies: 6
    • Views: 9,979
    Madorosu
    15.05.16 14:39 Go to last post

  3. GuildQuest Auto Complete

    as you can see this quest is completed. Well this is the story of a player that was doing his/her guild quest, sell 30 cannons to another player...

    Started by LillaTheCrazy, 15.05.16 10:38
    • Replies: 0
    • Views: 9,373
    LillaTheCrazy
    15.05.16 10:38 Go to last post

  4. quest reward

    Hi why is quest reward (epic hardwood sawmill) not come to me all thou i make the quest ?

    Started by grummepigen, 02.05.16 10:12
    • Replies: 1
    • Views: 2,635
    BB_Ravel
    05.05.16 14:12 Go to last post

  5. Bug with troops after server crash

    i had additional: 5 soldiers 129 longbowman 58 cavalry this troops don't count as military units and don't affect on population. Please fix...

    Started by BobasB, 25.04.16 19:30
    • Replies: 2
    • Views: 3,132
    faivq
    04.05.16 14:22 Go to last post

  6. Angry ★ Loading/unloading gens takes really long [14670]

    Noticed this since last maintenance (18th April now). It's ok (well, normal, so ok-ish) before I invite another player into my adventure, but really...

    Started by Heraclites, 18.04.16 08:20
    2 Pages •
    1 2
    • Replies: 16
    • Views: 8,508
    unicornlinzy1
    04.05.16 10:48 Go to last post

  7. new explorer bugs

    Firstly skills not applying to the bonus / 3rd stack of map fragments and secondly it still says ''his search''

    Started by Bluesavanah, 08.04.16 19:40
    2 Pages •
    1 2
    • Replies: 13
    • Views: 27,064
    Iolanthe
    04.05.16 01:45 Go to last post

  8. You can't use buff kill during battle , or you can't retreat in woodcutter?

    Hi, I'm using Wiki guide for Woodcutter,...

    Started by TheVictorious, 30.04.16 19:06
    • Replies: 8
    • Views: 10,989
    Nihilista
    02.05.16 18:25 Go to last post

  9. Sandycove taking over whole forum ?

    Looks as if friend-thread's from Sandycove has been moved to main forum.

    Started by halv12, 29.04.16 12:22
    • Replies: 1
    • Views: 2,192
    MOD_Houri3
    29.04.16 12:26 Go to last post

  10. After disconnect - avatar selection

    My internet went away for a few seconds and I got the hammer man, then suddenly - while the background still showed a darkened adventure map - the...

    Started by FishSmell, 30.09.15 17:12
    2 Pages •
    1 2
    • Replies: 16
    • Views: 24,926
    Mortallicus
    27.04.16 12:24 Go to last post

  11. Granite Deposit doesn't deplete

    i have a granite deposit on my island in which the nearest mason doesn't ever go to.. you can see from the flags, it goes to the storehouse but not...

    Started by JayUK, 27.04.16 11:44
    1 Attachment(s)
    • Replies: 2
    • Views: 3,423
    JayUK
    27.04.16 12:05 Go to last post

  12. Server Zone crashed

    Trying again doesn't help

    Started by Gamlejeg, 22.04.16 21:55
    5 Pages •
    1 2 3 ... 5
    • Replies: 41
    • Views: 31,326
    BB_Ravel
    25.04.16 15:40 Go to last post

  13. Unfair truces asked, missing battle report and troops

    Title should read Unfair truces asked and Immortal Party Crashers, but I was not able to modify it. It is unfair to ask for truces that small...

    Started by Sandycat, 01.04.16 17:51
    2 Pages •
    1 2
    • Replies: 11
    • Views: 9,099
    Sandycat
    23.04.16 18:48 Go to last post

  14. Guild Quest bug

    Guild Quest "The Slow Climb" What happened: I had two explorers coming home with 30 platinum ore each and the ore was first recognized by the...

    Started by Gamlejeg, 20.04.16 12:09
    • Replies: 4
    • Views: 4,567
    lordloocan
    20.04.16 19:18 Go to last post

  15. Moved: Rarity prov. house order resetting?

    Hi I dont know its an one time or known bug, but i set producing 3x25 Employee of the month buff. A little later i tried to make 3 magic ink, and...

    Started by tcpip2HU, 17.04.16 09:31
    • Replies: -
    • Views: -
    tcpip2HU
    17.04.16 06:35 Go to last post

  16. Killed bears reappear to fight again!!!

    i am playing a betrayed little tailor and doing 1st boss....2 waves,,, 1st wave is 222b+28lb...i have battle report showing it kills 46...

    Started by ATHTHEMANIAC, 15.02.16 03:30
    2 Pages •
    1 2
    • Replies: 10
    • Views: 25,111
    James74
    16.04.16 16:19 Go to last post

  17. New Twins bug?

    Just playing the Twins scenario adv and this oddity occurred. On the 3rd quest line, where you have to find 5 used hammers, the "collection quest"...

    Started by Nogbad2, 15.04.16 22:19
    • Replies: 1
    • Views: 9,598
    MarkG
    15.04.16 22:35 Go to last post

  18. Sleepy Reef - not giving in adventure rewards

    Sleepy reef has 450 XP points as in quest rewards these are not deducted from th XP total even though they fly to XP when you click on each completed...

    Started by Puzzletrainthema, 15.04.16 09:27
    • Replies: 1
    • Views: 6,478
    MOD_Daz
    15.04.16 10:05 Go to last post

  19. missing/hidden collect on storm recovery scenario

    there is a spot on storm recovery where a collect may or may not spawn. if it does spawn on this spot you will not be able to see it but it will...

    Started by bikerman35, 14.04.16 17:54
    • Replies: 0
    • Views: 3,540
    bikerman35
    14.04.16 17:54 Go to last post

  20. Can't remove Sandman's Powder

    Edit: Nothing to see. Please pass the road.

    Started by flnielsen, 14.04.16 11:05
    • Replies: 1
    • Views: 9,168
    bikerman35
    14.04.16 17:46 Go to last post
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