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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,373
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,366
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,780
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,734
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Guild quest

    Watchtowers Produce at least 150 Exotic Wood plank(s) 0/150 8 h 52 min left My exotic Wood sawmill has been running none stop. How can it...

    Started by AceOfSpace, 30.05.16 15:16
    • Replies: 6
    • Views: 9,395
    AceOfSpace
    31.05.16 17:49 Go to last post

  2. Combat Armoury does not show queue counts on buttons.

    The Provision House, Barracks, and Combat Academy show, in their popup box, on the button to produce a certain resource/troop, the sum for that...

    Started by Sunfly, 31.05.16 08:44
    • Replies: 0
    • Views: 5,855
    Sunfly
    31.05.16 08:44 Go to last post

  3. Building licence quest issue

    I have a quest that requires me to add more building licenses from the star menu, I would love to do so but I already have as many as possible!

    Started by Steve1077, 28.02.13 12:03
    • Replies: 3
    • Views: 14,444
    MOD_Houri3
    29.05.16 10:21 Go to last post

  4. Days online tracking

    When I have just signed in, the window that pops up about how many days I have been online showed two red crosses. I know Sunday and Monday, anyone...

    Started by SquareNose, 24.05.16 16:43
    • Replies: 0
    • Views: 2,923
    SquareNose
    24.05.16 16:43 Go to last post

  5. Flash crashing

    After the last update flash crashes much more frequently than it used to do before while playing. I am playing on IE 11. Anyone else seeing this?

    Started by Dragavon, 22.05.16 08:28
    • Replies: 1
    • Views: 6,286
    Xibor
    22.05.16 22:04 Go to last post

  6. ★ Questbook wont dissapear [14983]

    +WORKAROUND Don't tick the boxes or the Quest Log does not close Hi seems last maint gave us a new bug... When you use the tick...

    Started by DutchDuty, 17.05.16 10:25
    5 Pages •
    1 2 3 ... 5
    • Replies: 48
    • Views: 106,766
    Xibor
    19.05.16 21:37 Go to last post

  7. bug with trade

    can't buy anything as no matter how often I refresh the trade fails as it says the trade is no longer available. This happens when I try to buy gold...

    Started by bertymel, 18.05.16 10:12
    • Replies: 2
    • Views: 2,811
    BB_Ravel
    19.05.16 14:13 Go to last post

  8. Generals to the Star menu

    Hello, I'm having a problem with some of my generals blocked in Star Menu, after I have returned them to Start Menu I am unable to get them out. ...

    Started by Zizerazu, 18.05.16 12:14
    • Replies: 0
    • Views: 5,001
    Zizerazu
    18.05.16 12:14 Go to last post

  9. Salt deposit missing

    Hello, When i put slat offer i see this http://prntscr.com/afitjg But when i i put price i miss salt deposits http://prnt.sc/afitc5 Is this...

    Started by ViliusV, 15.03.16 12:46
    deposits
    • Replies: 6
    • Views: 10,112
    Madorosu
    15.05.16 14:39 Go to last post

  10. GuildQuest Auto Complete

    as you can see this quest is completed. Well this is the story of a player that was doing his/her guild quest, sell 30 cannons to another player...

    Started by LillaTheCrazy, 15.05.16 10:38
    • Replies: 0
    • Views: 9,388
    LillaTheCrazy
    15.05.16 10:38 Go to last post

  11. quest reward

    Hi why is quest reward (epic hardwood sawmill) not come to me all thou i make the quest ?

    Started by grummepigen, 02.05.16 10:12
    • Replies: 1
    • Views: 2,651
    BB_Ravel
    05.05.16 14:12 Go to last post

  12. Bug with troops after server crash

    i had additional: 5 soldiers 129 longbowman 58 cavalry this troops don't count as military units and don't affect on population. Please fix...

    Started by BobasB, 25.04.16 19:30
    • Replies: 2
    • Views: 3,349
    faivq
    04.05.16 14:22 Go to last post

  13. Angry ★ Loading/unloading gens takes really long [14670]

    Noticed this since last maintenance (18th April now). It's ok (well, normal, so ok-ish) before I invite another player into my adventure, but really...

    Started by Heraclites, 18.04.16 08:20
    2 Pages •
    1 2
    • Replies: 16
    • Views: 8,579
    unicornlinzy1
    04.05.16 10:48 Go to last post

  14. new explorer bugs

    Firstly skills not applying to the bonus / 3rd stack of map fragments and secondly it still says ''his search''

    Started by Bluesavanah, 08.04.16 19:40
    2 Pages •
    1 2
    • Replies: 13
    • Views: 27,248
    Iolanthe
    04.05.16 01:45 Go to last post

  15. You can't use buff kill during battle , or you can't retreat in woodcutter?

    Hi, I'm using Wiki guide for Woodcutter,...

    Started by TheVictorious, 30.04.16 19:06
    • Replies: 8
    • Views: 11,026
    Nihilista
    02.05.16 18:25 Go to last post

  16. Sandycove taking over whole forum ?

    Looks as if friend-thread's from Sandycove has been moved to main forum.

    Started by halv12, 29.04.16 12:22
    • Replies: 1
    • Views: 2,210
    MOD_Houri3
    29.04.16 12:26 Go to last post

  17. After disconnect - avatar selection

    My internet went away for a few seconds and I got the hammer man, then suddenly - while the background still showed a darkened adventure map - the...

    Started by FishSmell, 30.09.15 17:12
    2 Pages •
    1 2
    • Replies: 16
    • Views: 25,165
    Mortallicus
    27.04.16 12:24 Go to last post

  18. Granite Deposit doesn't deplete

    i have a granite deposit on my island in which the nearest mason doesn't ever go to.. you can see from the flags, it goes to the storehouse but not...

    Started by JayUK, 27.04.16 11:44
    1 Attachment(s)
    • Replies: 2
    • Views: 3,446
    JayUK
    27.04.16 12:05 Go to last post

  19. Server Zone crashed

    Trying again doesn't help

    Started by Gamlejeg, 22.04.16 21:55
    5 Pages •
    1 2 3 ... 5
    • Replies: 41
    • Views: 31,998
    BB_Ravel
    25.04.16 15:40 Go to last post

  20. Unfair truces asked, missing battle report and troops

    Title should read Unfair truces asked and Immortal Party Crashers, but I was not able to modify it. It is unfair to ask for truces that small...

    Started by Sandycat, 01.04.16 17:51
    2 Pages •
    1 2
    • Replies: 11
    • Views: 9,160
    Sandycat
    23.04.16 18:48 Go to last post
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