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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,305
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,783
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,374
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,752,583
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,114,012
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,204
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. After disconnect - avatar selection

    My internet went away for a few seconds and I got the hammer man, then suddenly - while the background still showed a darkened adventure map - the...

    Started by FishSmell, 30.09.15 17:12
    2 Pages •
    1 2
    • Replies: 16
    • Views: 25,614
    Mortallicus
    27.04.16 12:24 Go to last post

  2. Granite Deposit doesn't deplete

    i have a granite deposit on my island in which the nearest mason doesn't ever go to.. you can see from the flags, it goes to the storehouse but not...

    Started by JayUK, 27.04.16 11:44
    1 Attachment(s)
    • Replies: 2
    • Views: 3,457
    JayUK
    27.04.16 12:05 Go to last post

  3. Server Zone crashed

    Trying again doesn't help

    Started by Gamlejeg, 22.04.16 21:55
    5 Pages •
    1 2 3 ... 5
    • Replies: 41
    • Views: 32,920
    BB_Ravel
    25.04.16 15:40 Go to last post

  4. Unfair truces asked, missing battle report and troops

    Title should read Unfair truces asked and Immortal Party Crashers, but I was not able to modify it. It is unfair to ask for truces that small...

    Started by Sandycat, 01.04.16 17:51
    2 Pages •
    1 2
    • Replies: 11
    • Views: 9,222
    Sandycat
    23.04.16 18:48 Go to last post

  5. Guild Quest bug

    Guild Quest "The Slow Climb" What happened: I had two explorers coming home with 30 platinum ore each and the ore was first recognized by the...

    Started by Gamlejeg, 20.04.16 12:09
    • Replies: 4
    • Views: 4,663
    lordloocan
    20.04.16 19:18 Go to last post

  6. Moved: Rarity prov. house order resetting?

    Hi I dont know its an one time or known bug, but i set producing 3x25 Employee of the month buff. A little later i tried to make 3 magic ink, and...

    Started by tcpip2HU, 17.04.16 09:31
    • Replies: -
    • Views: -
    tcpip2HU
    17.04.16 06:35 Go to last post

  7. Killed bears reappear to fight again!!!

    i am playing a betrayed little tailor and doing 1st boss....2 waves,,, 1st wave is 222b+28lb...i have battle report showing it kills 46...

    Started by ATHTHEMANIAC, 15.02.16 03:30
    2 Pages •
    1 2
    • Replies: 10
    • Views: 25,227
    James74
    16.04.16 16:19 Go to last post

  8. New Twins bug?

    Just playing the Twins scenario adv and this oddity occurred. On the 3rd quest line, where you have to find 5 used hammers, the "collection quest"...

    Started by Nogbad2, 15.04.16 22:19
    • Replies: 1
    • Views: 9,641
    MarkG
    15.04.16 22:35 Go to last post

  9. Sleepy Reef - not giving in adventure rewards

    Sleepy reef has 450 XP points as in quest rewards these are not deducted from th XP total even though they fly to XP when you click on each completed...

    Started by Puzzletrainthema, 15.04.16 09:27
    • Replies: 1
    • Views: 6,535
    MOD_Daz
    15.04.16 10:05 Go to last post

  10. missing/hidden collect on storm recovery scenario

    there is a spot on storm recovery where a collect may or may not spawn. if it does spawn on this spot you will not be able to see it but it will...

    Started by bikerman35, 14.04.16 17:54
    • Replies: 0
    • Views: 4,552
    bikerman35
    14.04.16 17:54 Go to last post

  11. Can't remove Sandman's Powder

    Edit: Nothing to see. Please pass the road.

    Started by flnielsen, 14.04.16 11:05
    • Replies: 1
    • Views: 9,205
    bikerman35
    14.04.16 17:46 Go to last post

  12. 0% chance?

    Isn't this picture a little strange? Tried with Chrome, IE and FF, always same result. Is this normal to waste one of hard obtained books? ...

    Started by Joka74, 20.02.16 11:16
    • Replies: 4
    • Views: 6,589
    Amazony
    13.04.16 14:47 Go to last post

  13. Chat tab changes to Global-1

    Since the 23.2.2016 update starting/accepting an adventure changes the chat tab automatically to Global-1. This happens because the chat UI resets...

    Started by Durin_d, 24.02.16 10:28
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 120,437
    lulu10093
    12.04.16 14:05 Go to last post

  14. Lost Attack

    I attacked the same camp with 2 wave but in the second, the camp was full of enemy as the first didn't fight.

    Started by RubeusHagrid, 10.04.16 18:05
    1 Attachment(s)
    • Replies: 3
    • Views: 4,348
    RubeusHagrid
    11.04.16 17:38 Go to last post

  15. Aladdin and the oil lamp bug

    Just started this map and find that i cant move some of my generals that have landed ..when i click transfer no additional area is turning green for...

    Started by hades8840, 05.04.16 12:04
    • Replies: 1
    • Views: 2,549
    MOD_Daz
    05.04.16 12:26 Go to last post

  16. Easter Eggs -- Repeating after complete all

    The tittle says everything... I already have the Achievement for completing all the easter quests and today I got another quest, a repeated: lost...

    Started by Tkooo, 04.04.16 02:04
    • Replies: 5
    • Views: 6,649
    pauantbro
    04.04.16 20:35 Go to last post

  17. "Bringing Back Memory" not counted in achievements

    Hi, Not sure if this is the right spot, but I completed Easter quest "Bringing Back Memory" some time ago. But it doesn't count in...

    Started by Opper, 25.03.16 09:04
    2 Pages •
    1 2
    • Replies: 10
    • Views: 18,890
    Xibor
    03.04.16 21:44 Go to last post

  18. Bug with Drill Sergeant Skunk buff

    Yesterday I my barracks production time was telling me I had 1.7 days worth of troops queued with about 3 hours of a Drill Sergeant remaining only...

    Started by MrLecti, 03.04.16 00:54
    • Replies: 8
    • Views: 18,408
    MrLecti
    03.04.16 14:34 Go to last post

  19. Blank grey screen

    Hi! Having problems today. Can log in as normal, but once I press the 'play now' button I get a blank grey screen. No Ubisoft logo, no loading bar,...

    Started by Tibirius, 03.04.16 10:02
    • Replies: 6
    • Views: 5,528
    Tibirius
    03.04.16 10:14 Go to last post

  20. Unable to launch adventure

    When I try to launch an adventure the following message is displayed: "You have reached the limit for the maximum number of concurrent adventures u...

    Started by Mick81, 02.04.16 17:22
    • Replies: 1
    • Views: 6,920
    MOD_Houri3
    02.04.16 17:38 Go to last post
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