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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,626
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,936
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,462
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,710
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,620
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,382
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. So many bugs

    As the even starts all problem starts. Another poor performance. List is so long I don't know where to start and I will probably miss some of them....

    Started by Chris_go, 17.03.16 11:01
    • Replies: 3
    • Views: 14,680
    Mannerheim
    18.03.16 09:36 Go to last post

  2. Lost Canoneers during training.

    i have booked 100 canoneers twice over the last two days but though I saw them start training and put a buff on them, I never got the troops. Even...

    Started by Mortallicus, 17.03.16 18:26
    • Replies: 1
    • Views: 23,515
    Xibor
    17.03.16 20:05 Go to last post

  3. Incorrect icons on add troops buffs

    Since the last update, the add recruits buff seems to now have mounted marksmen on it, and the add soldiers buff portrays militia... slightly...

    Started by Jim_B, 16.03.16 11:08
    • Replies: 4
    • Views: 10,077
    corona88
    17.03.16 11:30 Go to last post

  4. Easter Event Quest : No eggs as lot from "Surprice Attack" adventure

    I have compleated "Surprice Attack" adventure twise after begining of easter event. No easter eggs resived as log both times. Is there any...

    Started by Jack_NoName, 16.03.16 09:23
    • Replies: 5
    • Views: 48,304
    Xibor
    16.03.16 20:16 Go to last post

  5. Thumbs down Server busy...no chat server

    Thank you BB! Got "Server busy.. Try again later" in the middle of an massive attack with my 2 MG. They must be retreated after the attack or they...

    Started by KentHage, 09.03.16 13:09
    11 Pages •
    1 2 3 ... 11
    1 Attachment(s)
    • Replies: 107
    • Views: 121,287
    BB_Ravel
    14.03.16 15:08 Go to last post

  6. Santa moving between advs

    This is either a typo or a bug. When you move Santa between advs it says it will take 1.5 hours. In in fact takes 2 mins. I sent him to one adv,...

    Started by Yorvik, 10.03.16 12:12
    • Replies: 2
    • Views: 4,234
    Durin_d
    11.03.16 09:42 Go to last post

  7. Buildings moved wont take back original position

    Hi, I have been having this issue moving my MR (Magnificient Residences) in other locations to check if they fitted in an some times later when i...

    Started by Davidenco00010, 11.03.16 08:16
    • Replies: 1
    • Views: 6,563
    MOD_Houri3
    11.03.16 08:52 Go to last post

  8. archipelego graphics

    hope they have decent home insurance :(

    Started by Ynita, 16.02.16 22:02
    1 Attachment(s)
    • Replies: 4
    • Views: 10,210
    Yorvik
    10.03.16 12:20 Go to last post

  9. Crash took away 1 wedding invite and 1 cake

    unless there was a timer on these items that i did not see, when i crashed and followed the instructions to reinstate i have lost them , would you...

    Started by AlphaF, 08.03.16 00:08
    • Replies: 2
    • Views: 14,465
    topgearfan
    08.03.16 08:13 Go to last post

  10. Adventure tab text colour

    ok, so who's bright idea was this? Cannot read that without getting close to the screen and squinting. Terrible choice in colour. Not sure if...

    Started by Kit_, 23.02.16 16:49
    • Replies: 6
    • Views: 26,104
    Urd123
    07.03.16 08:04 Go to last post

  11. Daily log in !!!!

    This is at least the 2nd time its happened to me now, my daily log in is not being recognized or something as I'm back to day one again, with still...

    Started by Kaeli, 26.02.16 11:10
    • Replies: 3
    • Views: 3,517
    Kaeli
    04.03.16 19:47 Go to last post

  12. Unhappy Have not global chat

    After new chat system, have not global chat icon (slim client)

    Started by Kapitalist, 27.02.16 22:20
    1 Attachment(s)
    • Replies: 3
    • Views: 43,250
    BB_RobinHood
    03.03.16 15:35 Go to last post

  13. TSO servers unstable?

    Is the TSO server unstable at the moment? I'm playing Newfoundland, the server was unreachable 1 hour ago, I got online and continued with my BLT...

    Started by flnielsen, 02.03.16 15:50
    • Replies: 7
    • Views: 33,299
    BB_Ravel
    03.03.16 12:06 Go to last post

  14. Any ideas??

    Went afk for 30mins, came back to find this on screen: http://prntscr.com/a9yqph Didn't boot me form game to home page, simply went when I...

    Started by tempman, 01.03.16 19:42
    • Replies: 2
    • Views: 4,998
    MOD_Daz
    02.03.16 12:52 Go to last post

  15. Unit disappearing

    Hello, I was doing a VLT, send the unites bellow: 1102 R 600 B 131 S 45 LB 151 ES 171 Cannonners

    Started by Tkooo, 01.03.16 01:32
    • Replies: 2
    • Views: 7,921
    Dorotheus
    01.03.16 17:50 Go to last post

  16. Unhappy First Wave - Daily Task

    Raised in error....all ok.....

    Started by razorless, 01.03.16 16:13
    • Replies: 0
    • Views: 5,018
    razorless
    01.03.16 16:13 Go to last post

  17. Unhappy Building Licences have disappeared

    Since the changes yesterday, I am pretty sure I have lost about 8 or 10 licenses. Cant verify it, just that I know what my regular number is, give...

    Started by TheFairy, 23.02.16 23:04
    • Replies: 6
    • Views: 10,643
    Smiffy2204
    01.03.16 05:24 Go to last post

  18. camp respawn, IOTP

    Island of the pirates, last sector; Tage's counting sent MOD 1R to camp 8; gets intercepted by trap, wipes it out, continues to fight (without...

    Started by aklbr, 01.03.16 00:53
    • Replies: 1
    • Views: 5,156
    Xibor
    01.03.16 01:01 Go to last post

  19. Programmed training changed

    What happened in the Barracks? The programmed training queue was altered, I needed Calvary before Bowmen. Why is the last one I asked for showing at...

    Started by Sandycat, 29.02.16 04:26
    • Replies: 0
    • Views: 23,627
    Sandycat
    29.02.16 04:26 Go to last post

  20. Codices for Geologists

    I have a quest to invest 11 codexes/codices in one of my geologists I got to 8, and yesterday used 3 more. But I am still showing 8 - 3 more needed

    Started by Aquarian, 28.02.16 15:16
    • Replies: 4
    • Views: 32,237
    Xibor
    28.02.16 23:23 Go to last post
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