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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 154
    • Views: 3,381
    Dabcd
    Today 09:51 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Bug with Drill Sergeant Skunk buff

    Yesterday I my barracks production time was telling me I had 1.7 days worth of troops queued with about 3 hours of a Drill Sergeant remaining only...

    Started by MrLecti, 03.04.16 01:54
    • Replies: 8
    • Views: 18,485
    MrLecti
    03.04.16 15:34 Go to last post

  2. Blank grey screen

    Hi! Having problems today. Can log in as normal, but once I press the 'play now' button I get a blank grey screen. No Ubisoft logo, no loading bar,...

    Started by Tibirius, 03.04.16 11:02
    • Replies: 6
    • Views: 5,588
    Tibirius
    03.04.16 11:14 Go to last post

  3. Unable to launch adventure

    When I try to launch an adventure the following message is displayed: "You have reached the limit for the maximum number of concurrent adventures u...

    Started by Mick81, 02.04.16 18:22
    • Replies: 1
    • Views: 7,121
    Houri3_old
    02.04.16 18:38 Go to last post

  4. Question Logged in 5 times, game zooming in and out like crazy...

    Afternoon, I can load the game, fine, in fact the map seems to load incredibly fast. But then either it zooms in and out like crazy and/or it...

    Started by Von_Hapsberg, 02.04.16 17:34
    • Replies: 1
    • Views: 8,007
    Von_Hapsberg
    02.04.16 18:05 Go to last post

  5. we need friends.

    Hi, The quest we need friends, I produced 50settlers, and it didnt record that only 2,whats going on, what do I have to do to complette this...

    Started by minny, 15.03.16 22:25
    • Replies: 5
    • Views: 22,068
    Areop-Enap
    31.03.16 14:46 Go to last post

  6. Where do easter eggs come from

    I cannot complete this adventure. I collect stinky plants and make the buffs then return to the adventure to place the buffs and it says quest...

    Started by stellar, 31.03.16 07:09
    • Replies: 1
    • Views: 16,582
    stellar
    31.03.16 10:42 Go to last post

  7. Is this a bug or?

    From some hours to now I have this strange lines, only on the screen when TSO is running......is that visual bug?

    Started by Korbun, 25.03.16 12:15
    1 Attachment(s)
    • Replies: 9
    • Views: 23,485
    Xibor
    29.03.16 21:28 Go to last post

  8. easter 2016 (lost eggs)

    completion of Lost eggs didnt trigger the 25 achievement points ?:(

    Started by adidaspezial, 21.03.16 16:21
    • Replies: 6
    • Views: 23,884
    Vervain
    29.03.16 20:21 Go to last post

  9. Traveltime to adventures

    The last few days I noticed that my normal gens are slower than normal. Because my premium was running low, so I immediately sent my normal gens...

    Started by Budgy, 29.03.16 16:46
    • Replies: 2
    • Views: 5,664
    Dorotheus
    29.03.16 18:47 Go to last post

  10. Disable Keyboard Shortcuts on ADV

    every time i am adding troops to an general, the moment i press 0 (Zero) it jumps to another camp. when doing FT adv and setting up blocks it...

    Started by Tartloch, 25.02.16 16:05
    2 Pages •
    1 2
    • Replies: 10
    • Views: 340,830
    Dorotheus
    29.03.16 18:43 Go to last post

  11. Gens acting strange

    Anyone else having these issues? All gens are on my home islands http://prntscr.com/al5eva http://prntscr.com/al5g0z ...

    Started by Dappadon, 28.03.16 17:13
    • Replies: 1
    • Views: 6,176
    Xibor
    28.03.16 20:54 Go to last post

  12. Nearly a picasso

    Doing the adventure "Nearly a picasso" The eggs was easy to find, i need to find 9 eggs and i click at all 9 eggs and every time i click i did count...

    Started by Tusindfryd, 26.03.16 07:21
    • Replies: 3
    • Views: 25,532
    Tusindfryd
    27.03.16 06:38 Go to last post

  13. Coinage using Wheat ???

    Looking at coins in the Economic Overview the coinage is shown as using wheat ? [/URL][/IMG]

    Started by Puzzletrainthema, 26.03.16 13:40
    • Replies: 2
    • Views: 6,798
    Puzzletrainthema
    26.03.16 13:58 Go to last post

  14. Houdini is back here ..... :D 1000000 trade deals , and afther refresh 000

    This week , i am try to sell 10 adventures "Black Knights" for 10 adventure "Ruoring Bull" , so ..... first time i and other player is made it in...

    Started by VIGO1, 21.03.16 20:07
    • Replies: 2
    • Views: 12,138
    VIGO1
    25.03.16 18:48 Go to last post

  15. Server Zone Init failed

    maybe not the right place but i don't want to open a new thread for this as it might have some things in common with the server shut down message, as...

    Started by Urgh123, 09.02.16 13:21
    1 Attachment(s)
    • Replies: 7
    • Views: 26,161
    Thejollyone
    25.03.16 13:45 Go to last post

  16. Guild quest Archer's progress

    The quest is to make 250 longbows, which is difficult at the best of times, however this time it started counting from zero when I logged on, rather...

    Started by Blais, 25.03.16 06:22
    • Replies: 1
    • Views: 12,019
    queen-vicious
    25.03.16 06:39 Go to last post

  17. changing loot wats going on???

    i do like 18-24 bk ls a day and leave all loots in mail until the end of the day and collect them (as i add all loot info to a tracker...

    Started by ATHTHEMANIAC, 24.03.16 17:14
    • Replies: 0
    • Views: 5,489
    ATHTHEMANIAC
    24.03.16 17:14 Go to last post

  18. QM /BK bug - 0/0 troops in battle report

    This is being investigated at the moment and the 2 constants noticed so far are the Quartermaster General and the Black Knights adventure, so the...

    Started by Bluesavanah, 17.03.16 00:04
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 60,793
    ATHTHEMANIAC
    24.03.16 17:08 Go to last post

  19. No chat

    I get the message 'Will be unlocked at level 5.' I'm level 53.

    Started by Rorschah, 23.03.16 08:23
    2 Pages •
    1 2
    • Replies: 10
    • Views: 35,226
    HFoC
    24.03.16 14:36 Go to last post

  20. Missing log in options

    The "Log in with facebook" option is missing from the front page and from all the additional log in options and I cannot access my account. I also...

    Started by Fishia, 23.03.16 21:45
    login
    • Replies: 2
    • Views: 78,164
    Durin_d
    24.03.16 10:55 Go to last post
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