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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,369
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,365
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,751
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,715
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,210
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Unhappy Jumping gens on sector 1 at home island

    All day long today my gens has swapped landing spots in sector 1. Its the same spots they all used yesterday with no problem at all. I Only have...

    Started by minoreva, 20.03.16 20:36
    • Replies: 1
    • Views: 12,978
    Xibor
    20.03.16 23:10 Go to last post

  2. the 8 hour repop cycle for collectibles is broken

    http://forum.thesettlersonline.com/threads/32572-Change-Log-16-02-2016?p=296004&viewfull=1#post296004 CHANGES & IMPROVEMENTS Adventure: Mails...

    Started by Qualan, 20.03.16 18:47
    • Replies: 4
    • Views: 18,461
    Qualan
    20.03.16 21:11 Go to last post

  3. Offer for Denis

    So I had Denis in the camp and had to give him his offer. A guildfriend applied the buff on the camp Pic 1 (http://prnt.sc/ah8q4v) and the questlog...

    Started by Elrelith, 19.03.16 14:54
    • Replies: 0
    • Views: 4,853
    Elrelith
    19.03.16 14:54 Go to last post

  4. Where do eggs problem - - not happy

    i wanted to do all the achievements for the where do eggs come from adventure and whilst doing my first one set my provision houses to create all...

    Started by Bigfafawok, 19.03.16 11:38
    • Replies: 3
    • Views: 14,578
    Durin_d
    19.03.16 14:40 Go to last post

  5. Losing troops ???

    Loading the right troops for attacks but the gens are sending the wrong troops,what is going on ????

    Started by Rooby, 19.03.16 13:05
    • Replies: 2
    • Views: 3,119
    Rooby
    19.03.16 13:34 Go to last post

  6. Waiting quests

    Waiting quests should be grayed out to make it obvious that those can't be completed. Countless of times players have asked in help chat why can't...

    Started by Durin_d, 19.03.16 08:00
    • Replies: 2
    • Views: 12,089
    Dorotheus
    19.03.16 12:07 Go to last post

  7. One players sector not refreshing on Tomb Raiders

    We've been running a lot of these in guild for the event. Sometimes theres an odd issue where one players attacks are not updated on some of the...

    Started by Jim_B, 18.03.16 14:49
    • Replies: 3
    • Views: 9,053
    Fanfas
    18.03.16 18:55 Go to last post

  8. So many bugs

    As the even starts all problem starts. Another poor performance. List is so long I don't know where to start and I will probably miss some of them....

    Started by Chris_go, 17.03.16 11:01
    • Replies: 3
    • Views: 14,821
    Mannerheim
    18.03.16 09:36 Go to last post

  9. Lost Canoneers during training.

    i have booked 100 canoneers twice over the last two days but though I saw them start training and put a buff on them, I never got the troops. Even...

    Started by Mortallicus, 17.03.16 18:26
    • Replies: 1
    • Views: 23,559
    Xibor
    17.03.16 20:05 Go to last post

  10. Incorrect icons on add troops buffs

    Since the last update, the add recruits buff seems to now have mounted marksmen on it, and the add soldiers buff portrays militia... slightly...

    Started by Jim_B, 16.03.16 11:08
    • Replies: 4
    • Views: 10,099
    corona88
    17.03.16 11:30 Go to last post

  11. Easter Event Quest : No eggs as lot from "Surprice Attack" adventure

    I have compleated "Surprice Attack" adventure twise after begining of easter event. No easter eggs resived as log both times. Is there any...

    Started by Jack_NoName, 16.03.16 09:23
    • Replies: 5
    • Views: 48,785
    Xibor
    16.03.16 20:16 Go to last post

  12. Thumbs down Server busy...no chat server

    Thank you BB! Got "Server busy.. Try again later" in the middle of an massive attack with my 2 MG. They must be retreated after the attack or they...

    Started by KentHage, 09.03.16 13:09
    11 Pages •
    1 2 3 ... 11
    1 Attachment(s)
    • Replies: 107
    • Views: 121,675
    BB_Ravel
    14.03.16 15:08 Go to last post

  13. Santa moving between advs

    This is either a typo or a bug. When you move Santa between advs it says it will take 1.5 hours. In in fact takes 2 mins. I sent him to one adv,...

    Started by Yorvik, 10.03.16 12:12
    • Replies: 2
    • Views: 4,257
    Durin_d
    11.03.16 09:42 Go to last post

  14. Buildings moved wont take back original position

    Hi, I have been having this issue moving my MR (Magnificient Residences) in other locations to check if they fitted in an some times later when i...

    Started by Davidenco00010, 11.03.16 08:16
    • Replies: 1
    • Views: 6,612
    MOD_Houri3
    11.03.16 08:52 Go to last post

  15. archipelego graphics

    hope they have decent home insurance :(

    Started by Ynita, 16.02.16 22:02
    1 Attachment(s)
    • Replies: 4
    • Views: 10,266
    Yorvik
    10.03.16 12:20 Go to last post

  16. Crash took away 1 wedding invite and 1 cake

    unless there was a timer on these items that i did not see, when i crashed and followed the instructions to reinstate i have lost them , would you...

    Started by AlphaF, 08.03.16 00:08
    • Replies: 2
    • Views: 14,487
    topgearfan
    08.03.16 08:13 Go to last post

  17. Adventure tab text colour

    ok, so who's bright idea was this? Cannot read that without getting close to the screen and squinting. Terrible choice in colour. Not sure if...

    Started by Kit_, 23.02.16 16:49
    • Replies: 6
    • Views: 26,134
    Urd123
    07.03.16 08:04 Go to last post

  18. Daily log in !!!!

    This is at least the 2nd time its happened to me now, my daily log in is not being recognized or something as I'm back to day one again, with still...

    Started by Kaeli, 26.02.16 11:10
    • Replies: 3
    • Views: 3,533
    Kaeli
    04.03.16 19:47 Go to last post

  19. Unhappy Have not global chat

    After new chat system, have not global chat icon (slim client)

    Started by Kapitalist, 27.02.16 22:20
    1 Attachment(s)
    • Replies: 3
    • Views: 43,294
    BB_RobinHood
    03.03.16 15:35 Go to last post

  20. TSO servers unstable?

    Is the TSO server unstable at the moment? I'm playing Newfoundland, the server was unreachable 1 hour ago, I got online and continued with my BLT...

    Started by flnielsen, 02.03.16 15:50
    • Replies: 7
    • Views: 33,368
    BB_Ravel
    03.03.16 12:06 Go to last post
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