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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,373
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,366
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,780
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,734
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Any ideas??

    Went afk for 30mins, came back to find this on screen: http://prntscr.com/a9yqph Didn't boot me form game to home page, simply went when I...

    Started by tempman, 01.03.16 19:42
    • Replies: 2
    • Views: 5,241
    MOD_Daz
    02.03.16 12:52 Go to last post

  2. Unit disappearing

    Hello, I was doing a VLT, send the unites bellow: 1102 R 600 B 131 S 45 LB 151 ES 171 Cannonners

    Started by Tkooo, 01.03.16 01:32
    • Replies: 2
    • Views: 8,045
    Dorotheus
    01.03.16 17:50 Go to last post

  3. Unhappy First Wave - Daily Task

    Raised in error....all ok.....

    Started by razorless, 01.03.16 16:13
    • Replies: 0
    • Views: 5,042
    razorless
    01.03.16 16:13 Go to last post

  4. Unhappy Building Licences have disappeared

    Since the changes yesterday, I am pretty sure I have lost about 8 or 10 licenses. Cant verify it, just that I know what my regular number is, give...

    Started by TheFairy, 23.02.16 23:04
    • Replies: 6
    • Views: 10,720
    Smiffy2204
    01.03.16 05:24 Go to last post

  5. camp respawn, IOTP

    Island of the pirates, last sector; Tage's counting sent MOD 1R to camp 8; gets intercepted by trap, wipes it out, continues to fight (without...

    Started by aklbr, 01.03.16 00:53
    • Replies: 1
    • Views: 5,273
    Xibor
    01.03.16 01:01 Go to last post

  6. Programmed training changed

    What happened in the Barracks? The programmed training queue was altered, I needed Calvary before Bowmen. Why is the last one I asked for showing at...

    Started by Sandycat, 29.02.16 04:26
    • Replies: 0
    • Views: 23,828
    Sandycat
    29.02.16 04:26 Go to last post

  7. Codices for Geologists

    I have a quest to invest 11 codexes/codices in one of my geologists I got to 8, and yesterday used 3 more. But I am still showing 8 - 3 more needed

    Started by Aquarian, 28.02.16 15:16
    • Replies: 4
    • Views: 32,400
    Xibor
    28.02.16 23:23 Go to last post

  8. Deposit destroying bug

    Best guess at reproducing this: 1. Iron ore found 2. Busy build queue blocked by something big that cannot be built yet (needs more tools and...

    Started by Stumpler, 28.02.16 01:05
    • Replies: 1
    • Views: 10,231
    FishSmell
    28.02.16 06:30 Go to last post

  9. Thumbs down Decoration building spaces

    Places where you can build 1x1 decoration buildings (flowerbeds etc) have been greatly reduced.

    Started by topgearfan, 23.02.16 22:46
    • Replies: 4
    • Views: 5,847
    C0mplyOrDie
    26.02.16 17:45 Go to last post

  10. 0 buffs display issue

    but it added +1 to my star menu after accepting

    Started by Wu-L, 23.02.16 12:09
    2 Pages •
    1 2
    • Replies: 11
    • Views: 13,254
    Ozzymandeus
    26.02.16 15:20 Go to last post

  11. Attack of colonies

    Army defeated map boss, army returning to garrison and ~ 20 sec later, marshal is back in the battle, defeat map boss, army returning back to...

    Started by hurm11, 26.02.16 13:38
    3 Attachment(s)
    • Replies: 0
    • Views: 15,215
    hurm11
    26.02.16 13:38 Go to last post

  12. Vanishing bowmakers

    Within 2 weeks I have now had 3 bowmakers vanish, leaving an empty spot on my isle The first time I assumed I had somehow deleted it even though I...

    Started by Sir_Killemall, 25.02.16 17:43
    • Replies: 0
    • Views: 6,140
    Sir_Killemall
    25.02.16 17:43 Go to last post

  13. Generals stuck at transferring

    I was in the middle of Valiant little tailor, when maintenance started. I was just moving my generals. Now my Grimm and two MMAs are stuck at...

    Started by Severiina, 23.02.16 13:11
    • Replies: 1
    • Views: 4,839
    Xibor
    23.02.16 21:04 Go to last post

  14. Unable to get verified for Test Forums

    I know this is probably not the right spot but i cant think of where else to post this. I can't post on the test forums. I've tried to get the...

    Started by Dracul_1, 23.02.16 07:48
    • Replies: 4
    • Views: 44,780
    Urd123
    23.02.16 18:37 Go to last post

  15. Non-exhausted mine

    Exhausted mine status remains after performing geologist search for new deposit (including graphic), even after refresh.

    Started by Ozzymandeus, 23.02.16 16:00
    • Replies: 0
    • Views: 6,441
    Ozzymandeus
    23.02.16 16:00 Go to last post

  16. 12 x mma

    :pAfter been unable to play for 30 hours cause of duplicated gens, I was finaly able to login. Got a nice bonus, after sending my 4 mma, 2 mg, 2...

    Started by ariekees8, 29.01.16 13:17
    1 Attachment(s)
    • Replies: 4
    • Views: 4,174
    Empsahan
    22.02.16 09:45 Go to last post

  17. guild quest bug

    hey all, i have found a bug with the new guild quests. today, my gq is to make 150 exo planks, I looged in at 7 am, my exo sawmill has been...

    Started by ms_woody, 18.02.16 07:40
    • Replies: 3
    • Views: 6,282
    ms_woody
    20.02.16 10:52 Go to last post

  18. Sinbad and the Besieged City wont complete bug

    2 of us shared this adventure; exactly as the devs designed it to be played. I did 1st half of the island, my guildie did the 2nd half. The...

    Started by Thejollyone, 14.02.16 19:38
    • Replies: 5
    • Views: 24,876
    Duhek
    19.02.16 11:51 Go to last post

  19. Daily quests bug maybe?

    Hi first off not sure if this is a bug or not but thought this maybe best area to post this today when i logged in i had 2 daily quests (i have 4...

    Started by lulu10093, 16.02.16 14:25
    • Replies: 1
    • Views: 12,709
    lordloocan
    17.02.16 22:18 Go to last post

  20. Island Storehouse building space increased

    after the 19.1.2016 maintenance the building space reguired for the Island Storehouse is bigger. It can't be built on the little island under the...

    Started by Durin_d, 21.01.16 11:29
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 11
    • Views: 57,538
    Solzar
    17.02.16 15:28 Go to last post
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