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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,681
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,953
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,548
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,718,008
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,719
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,402
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Deposit destroying bug

    Best guess at reproducing this: 1. Iron ore found 2. Busy build queue blocked by something big that cannot be built yet (needs more tools and...

    Started by Stumpler, 28.02.16 01:05
    • Replies: 1
    • Views: 10,065
    FishSmell
    28.02.16 06:30 Go to last post

  2. Thumbs down Decoration building spaces

    Places where you can build 1x1 decoration buildings (flowerbeds etc) have been greatly reduced.

    Started by topgearfan, 23.02.16 22:46
    • Replies: 4
    • Views: 5,824
    C0mplyOrDie
    26.02.16 17:45 Go to last post

  3. 0 buffs display issue

    but it added +1 to my star menu after accepting

    Started by Wu-L, 23.02.16 12:09
    2 Pages •
    1 2
    • Replies: 11
    • Views: 12,932
    Ozzymandeus
    26.02.16 15:20 Go to last post

  4. Attack of colonies

    Army defeated map boss, army returning to garrison and ~ 20 sec later, marshal is back in the battle, defeat map boss, army returning back to...

    Started by hurm11, 26.02.16 13:38
    3 Attachment(s)
    • Replies: 0
    • Views: 15,197
    hurm11
    26.02.16 13:38 Go to last post

  5. Vanishing bowmakers

    Within 2 weeks I have now had 3 bowmakers vanish, leaving an empty spot on my isle The first time I assumed I had somehow deleted it even though I...

    Started by Sir_Killemall, 25.02.16 17:43
    • Replies: 0
    • Views: 5,994
    Sir_Killemall
    25.02.16 17:43 Go to last post

  6. Generals stuck at transferring

    I was in the middle of Valiant little tailor, when maintenance started. I was just moving my generals. Now my Grimm and two MMAs are stuck at...

    Started by Severiina, 23.02.16 13:11
    • Replies: 1
    • Views: 4,821
    Xibor
    23.02.16 21:04 Go to last post

  7. Unable to get verified for Test Forums

    I know this is probably not the right spot but i cant think of where else to post this. I can't post on the test forums. I've tried to get the...

    Started by Dracul_1, 23.02.16 07:48
    • Replies: 4
    • Views: 44,604
    Urd123
    23.02.16 18:37 Go to last post

  8. Non-exhausted mine

    Exhausted mine status remains after performing geologist search for new deposit (including graphic), even after refresh.

    Started by Ozzymandeus, 23.02.16 16:00
    • Replies: 0
    • Views: 6,396
    Ozzymandeus
    23.02.16 16:00 Go to last post

  9. 12 x mma

    :pAfter been unable to play for 30 hours cause of duplicated gens, I was finaly able to login. Got a nice bonus, after sending my 4 mma, 2 mg, 2...

    Started by ariekees8, 29.01.16 13:17
    1 Attachment(s)
    • Replies: 4
    • Views: 4,047
    Empsahan
    22.02.16 09:45 Go to last post

  10. guild quest bug

    hey all, i have found a bug with the new guild quests. today, my gq is to make 150 exo planks, I looged in at 7 am, my exo sawmill has been...

    Started by ms_woody, 18.02.16 07:40
    • Replies: 3
    • Views: 6,231
    ms_woody
    20.02.16 10:52 Go to last post

  11. Sinbad and the Besieged City wont complete bug

    2 of us shared this adventure; exactly as the devs designed it to be played. I did 1st half of the island, my guildie did the 2nd half. The...

    Started by Thejollyone, 14.02.16 19:38
    • Replies: 5
    • Views: 24,851
    Duhek
    19.02.16 11:51 Go to last post

  12. Daily quests bug maybe?

    Hi first off not sure if this is a bug or not but thought this maybe best area to post this today when i logged in i had 2 daily quests (i have 4...

    Started by lulu10093, 16.02.16 14:25
    • Replies: 1
    • Views: 12,673
    lordloocan
    17.02.16 22:18 Go to last post

  13. Island Storehouse building space increased

    after the 19.1.2016 maintenance the building space reguired for the Island Storehouse is bigger. It can't be built on the little island under the...

    Started by Durin_d, 21.01.16 11:29
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 11
    • Views: 57,442
    Solzar
    17.02.16 15:28 Go to last post

  14. Quest Book: Guild progression in Active adventure window

    Just cosmetic bug. When switched from guild quest window to adventure window, the 'Task' text frame doesn't redraw 'Guild progression' frame.

    Started by Shiwo, 14.02.16 13:29
    • Replies: 0
    • Views: 8,043
    Shiwo
    14.02.16 13:29 Go to last post

  15. Wink PVP Unattackable Camps Bug

    this is very annoying after i cancel and start new expeditions again i got map boos on same positions losing my strength points because...

    Started by corona88, 07.07.15 12:08
    5 Pages •
    1 2 3 ... 5
    • Replies: 43
    • Views: 97,542
    VIGO1
    14.02.16 07:00 Go to last post

  16. Servers down?

    Heya, is there currently a problem with the servers? Trying to log in, but I'm getting this error: Sorry, an error occurred. Please refresh the...

    Started by Danus1986, 11.02.16 16:53
    • Replies: 3
    • Views: 8,233
    Danus1986
    11.02.16 17:17 Go to last post

  17. Strange loose (victory)

    https://onedrive.live.com/redir?resid=74E1F8EC14AAF6C8!574&authkey=!AMg4eZjF8hY8HGg&v=3&ithint=photo%2cpng ...

    Started by cancelius, 11.02.16 12:14
    • Replies: 2
    • Views: 2,684
    Iolanthe
    11.02.16 15:00 Go to last post

  18. Mines bugged after last maint.

    After sending out geo's to find ironmines i got this http://prntscr.com/7v5hyk The depo on the colapsed mine doesnt allow me to place a new mine...

    Started by DutchDuty, 21.07.15 07:47
    4 Pages •
    1 2 3 ... 4
    • Replies: 37
    • Views: 60,034
    Kit_
    10.02.16 17:52 Go to last post

  19. Any way to do the first expedition?

    Hi guys, I have a issue in game here. I got the mission to do my first expedition, but, the game don't explained how every unity worked clearly. I...

    Started by Harsturvan, 09.02.16 13:32
    • Replies: 2
    • Views: 53,799
    Harsturvan
    10.02.16 14:32 Go to last post

  20. Building Coal mines does not work

    When you try to put coal mine just at the moment when is taken from building menu mine does not exist and you cant build it on spot. Does not see his...

    Started by Heraclea, 08.02.16 11:30
    • Replies: 1
    • Views: 7,468
    Fanfas
    08.02.16 17:07 Go to last post
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