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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 364,188
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 111,698
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 444,201
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,708,980
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,088,379
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,838
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Unable to get verified for Test Forums

    I know this is probably not the right spot but i cant think of where else to post this. I can't post on the test forums. I've tried to get the...

    Started by Dracul_1, 23.02.16 07:48
    • Replies: 4
    • Views: 44,476
    Urd123
    23.02.16 18:37 Go to last post

  2. Non-exhausted mine

    Exhausted mine status remains after performing geologist search for new deposit (including graphic), even after refresh.

    Started by Ozzymandeus, 23.02.16 16:00
    • Replies: 0
    • Views: 6,372
    Ozzymandeus
    23.02.16 16:00 Go to last post

  3. 12 x mma

    :pAfter been unable to play for 30 hours cause of duplicated gens, I was finaly able to login. Got a nice bonus, after sending my 4 mma, 2 mg, 2...

    Started by ariekees8, 29.01.16 13:17
    1 Attachment(s)
    • Replies: 4
    • Views: 3,999
    Empsahan
    22.02.16 09:45 Go to last post

  4. guild quest bug

    hey all, i have found a bug with the new guild quests. today, my gq is to make 150 exo planks, I looged in at 7 am, my exo sawmill has been...

    Started by ms_woody, 18.02.16 07:40
    • Replies: 3
    • Views: 6,201
    ms_woody
    20.02.16 10:52 Go to last post

  5. Sinbad and the Besieged City wont complete bug

    2 of us shared this adventure; exactly as the devs designed it to be played. I did 1st half of the island, my guildie did the 2nd half. The...

    Started by Thejollyone, 14.02.16 19:38
    • Replies: 5
    • Views: 24,811
    Duhek
    19.02.16 11:51 Go to last post

  6. Daily quests bug maybe?

    Hi first off not sure if this is a bug or not but thought this maybe best area to post this today when i logged in i had 2 daily quests (i have 4...

    Started by lulu10093, 16.02.16 14:25
    • Replies: 1
    • Views: 12,641
    lordloocan
    17.02.16 22:18 Go to last post

  7. Island Storehouse building space increased

    after the 19.1.2016 maintenance the building space reguired for the Island Storehouse is bigger. It can't be built on the little island under the...

    Started by Durin_d, 21.01.16 11:29
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 11
    • Views: 57,370
    Solzar
    17.02.16 15:28 Go to last post

  8. Quest Book: Guild progression in Active adventure window

    Just cosmetic bug. When switched from guild quest window to adventure window, the 'Task' text frame doesn't redraw 'Guild progression' frame.

    Started by Shiwo, 14.02.16 13:29
    • Replies: 0
    • Views: 7,874
    Shiwo
    14.02.16 13:29 Go to last post

  9. Wink PVP Unattackable Camps Bug

    this is very annoying after i cancel and start new expeditions again i got map boos on same positions losing my strength points because...

    Started by corona88, 07.07.15 12:08
    5 Pages •
    1 2 3 ... 5
    • Replies: 43
    • Views: 97,303
    VIGO1
    14.02.16 07:00 Go to last post

  10. Servers down?

    Heya, is there currently a problem with the servers? Trying to log in, but I'm getting this error: Sorry, an error occurred. Please refresh the...

    Started by Danus1986, 11.02.16 16:53
    • Replies: 3
    • Views: 8,202
    Danus1986
    11.02.16 17:17 Go to last post

  11. Strange loose (victory)

    https://onedrive.live.com/redir?resid=74E1F8EC14AAF6C8!574&authkey=!AMg4eZjF8hY8HGg&v=3&ithint=photo%2cpng ...

    Started by cancelius, 11.02.16 12:14
    • Replies: 2
    • Views: 2,664
    Iolanthe
    11.02.16 15:00 Go to last post

  12. Mines bugged after last maint.

    After sending out geo's to find ironmines i got this http://prntscr.com/7v5hyk The depo on the colapsed mine doesnt allow me to place a new mine...

    Started by DutchDuty, 21.07.15 07:47
    4 Pages •
    1 2 3 ... 4
    • Replies: 37
    • Views: 59,858
    Kit_
    10.02.16 17:52 Go to last post

  13. Any way to do the first expedition?

    Hi guys, I have a issue in game here. I got the mission to do my first expedition, but, the game don't explained how every unity worked clearly. I...

    Started by Harsturvan, 09.02.16 13:32
    • Replies: 2
    • Views: 53,721
    Harsturvan
    10.02.16 14:32 Go to last post

  14. Building Coal mines does not work

    When you try to put coal mine just at the moment when is taken from building menu mine does not exist and you cant build it on spot. Does not see his...

    Started by Heraclea, 08.02.16 11:30
    • Replies: 1
    • Views: 7,434
    Fanfas
    08.02.16 17:07 Go to last post

  15. Ali Baba TK

    Hi....I am doing atm Ali Baba and the treasure of knowlege........I have 2 major generals, but is impossible to move the second one.....I use it...

    Started by Korbun, 11.01.16 16:00
    • Replies: 6
    • Views: 16,850
    dreaduk
    08.02.16 08:26 Go to last post

  16. Slim browser version not working

    Not sure if this is the right subforum, but the slim browser version isn't working for me. All I get is a black screen. Whenever selecting...

    Started by Opper, 07.02.16 16:23
    • Replies: 2
    • Views: 29,291
    Opper
    07.02.16 16:42 Go to last post

  17. geologists do not find iron ore deposits

    I have exhausted iron mines and sent ou geologist to find them. Several times they do not find anything and I have to send them several times.

    Started by rscheidt, 03.02.16 10:21
    • Replies: 9
    • Views: 60,443
    Xibor
    05.02.16 00:50 Go to last post

  18. Combat Armoury do not produce Attack Bows, but eat resources !

    Hello, I have strange bug atm ... I am in pvp adventure, conquering the granite colony from a player. I using the buff on my building, but after...

    Started by Fafarona, 04.02.16 21:08
    • Replies: 0
    • Views: 509,556
    Fafarona
    04.02.16 21:08 Go to last post

  19. Server Zone crashed

    Just got kicked out of game with an error message of "Server Zone crashed" Please try again later, is the my problem or a game problem? Please...

    Started by moreon, 31.01.16 10:43
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 14
    • Views: 42,000
    MOD_Houri3
    03.02.16 19:21 Go to last post

  20. Adventure bugged out

    my adventure just kicked me out at approx 1.06 am uk time, wood cutter adventure pop up appeared that i clicked and it killed the adventure

    Started by Bluesavanah, 01.02.16 01:18
    2 Pages •
    1 2
    • Replies: 13
    • Views: 23,594
    BB_Ravel
    03.02.16 12:54 Go to last post
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