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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,721
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 159,940
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,387,068
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,767
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 789,709
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,753
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. quality coal mineshafts - bug

    I have coal deposit with quality coal mineshafts discovered long ago. Today decided to build 2nd fast mine (the first is working ok - 45 secs). So i...

    Started by Yuiry, 23.11.15 13:13
    1 Attachment(s)
    • Replies: 1
    • Views: 6,179
    Yuiry
    23.11.15 13:24 Go to last post

  2. Storm recovery fail conditions is bugged!

    Hello all, Yesterday I started my 3th Storm recovery scenario. First 2 went well...for as far you can call it well when you have to give soo much...

    Started by DutchDuty, 05.11.15 10:51
    2 Pages •
    1 2
    • Replies: 12
    • Views: 98,346
    ksinori
    23.11.15 11:18 Go to last post

  3. Goodbye to a Classsic

    I have loved The Settlers from the first one Serf City on the Amiga 1200. Sadly this past week I have played the online version. In that week I have...

    Started by Old-Blind-Codger, 22.11.15 15:55
    • Replies: 4
    • Views: 8,845
    Tripi
    22.11.15 18:29 Go to last post

  4. Unable to build gold mine

    I have a gold deposit in S9 (the bottom one that's all by itself) that I can no longer build on. I placed a storage right next to the deposit. I...

    Started by ShogoK, 19.11.15 12:29
    1 Attachment(s)
    • Replies: 8
    • Views: 16,917
    topgearfan
    22.11.15 09:51 Go to last post

  5. Phantom General

    This general doesn't exist. It's 7th tavern general. It has no check mark in its shield. When I click on it, there is no dialogue. I can't build over...

    Started by Yoonooz, 20.11.15 20:20
    • Replies: 0
    • Views: 10,487
    Yoonooz
    20.11.15 20:20 Go to last post

  6. paypal payment does not wrok

    like the title says

    Started by Margowicz1, 20.11.15 11:15
    • Replies: 1
    • Views: 2,806
    Durin_d
    20.11.15 12:17 Go to last post

  7. regardinug previous sound problems

    once again sounds have disappeard from game....geo/exp sending/returning sounds...battle start/end and interetion sounds... i assumed this was due...

    Started by ATHTHEMANIAC, 17.11.15 23:21
    • Replies: 4
    • Views: 3,829
    Larili
    19.11.15 14:22 Go to last post

  8. Cancelling the Guild Quest

    Apologies if this issue has already been raised - looked, couldn't find it if so. We were in a position, because of an unusual number of...

    Started by Vervain, 19.03.13 11:56
    • Replies: 6
    • Views: 17,405
    TheFairy
    19.11.15 05:48 Go to last post

  9. Bounty Hunter

    I still have the quest: To the first adventure! that i need to finish, but i cannot buy the bounty hunter adventure any longer (have already played...

    Started by Mandu, 18.11.15 10:13
    • Replies: 4
    • Views: 14,357
    MOD_Daz
    18.11.15 15:03 Go to last post

  10. Banned Messages Northisle

    Is there any problem with Northisle server atm? At least 7 people from my guild are unable to log on and when I try to visit them I get a message...

    Started by Peccatora, 17.11.15 22:24
    • Replies: 1
    • Views: 4,934
    MOD_Daz
    18.11.15 08:30 Go to last post

  11. No pumpkins among collectibles

    How are we supposed to complete the achiev?

    Started by Wu-L, 22.10.15 05:27
    15 Pages •
    1 2 3 ... 15
    • Replies: 143
    • Views: 84,936
    Gamlejeg
    17.11.15 10:56 Go to last post

  12. qm general still bugged ..

    although the changed back the qm general to land he still randomly lands in my star menu even though there is space for him to land on my island i...

    Started by ATHTHEMANIAC, 14.11.15 13:01
    • Replies: 7
    • Views: 14,678
    Dorotheus
    15.11.15 10:46 Go to last post

  13. Once and for all quest

    Hello, I cannot complete the 'Once and for all' quest, even though I have defeated all bandits on my home island. Is this bugged, or are there...

    Started by Cret1, 11.11.15 17:12
    • Replies: 2
    • Views: 13,762
    Cret1
    11.11.15 18:56 Go to last post

  14. Settlers won't load :s

    So I couldn't get into settlers yesterday, at first it was maintenance and so i waited, yesterday evening my mum logged into her account and we...

    Started by MntlKitty, 11.11.15 07:12
    • Replies: 0
    • Views: 63,669
    MntlKitty
    11.11.15 07:12 Go to last post

  15. General vanished while marching to attack

    I sent 6 generals for an attack in Sons of the Veldt. 4 were regular generals making blocks, 1 Major attacking a leader and one MMA, also attacking a...

    Started by IainC, 08.11.15 14:03
    • Replies: 0
    • Views: 10,513
    IainC
    08.11.15 14:03 Go to last post

  16. Can no longer cancel the Guild Quest

    Tried and tried to cancel GQ, it disappears from my Q log, but remains for everyone in guild and nothing changes in guild list...shows as active for...

    Started by Zeeta, 30.09.15 11:47
    3 Pages •
    1 2 3
    bug
    • Replies: 29
    • Views: 123,218
    MOD_Houri
    07.11.15 15:15 Go to last post

  17. Improved storehouse capacity worong

    My improved store houses are not giving me the storage space they should. http://prntscr.com/8yy9a0 http://prntscr.com/8yyeez ...

    Started by unicornlinzy1, 04.11.15 15:03
    • Replies: 2
    • Views: 9,475
    unicornlinzy1
    04.11.15 15:49 Go to last post

  18. Pumpkins counted wrong for achievement

    1) I have had couple occurrences that i find pumpkin collectible, and clicking on it shows 2 pumpkins found, but only 1 pumpkin is added to...

    Started by kakleja666, 30.10.15 08:28
    • Replies: 5
    • Views: 3,307
    HFoC
    04.11.15 09:10 Go to last post

  19. No achievements points for doing Halloween tasks

    I notice that the tasks aren't giving you achievements points, even if they have a number next to each achievement. Was easy to spot this bug because...

    Started by Fiorosu, 03.11.15 15:25
    • Replies: 2
    • Views: 5,404
    Dorotheus
    03.11.15 17:36 Go to last post

  20. Settlers Headquarters functions as a storehouse.

    Settlers Headquarters functions as a Storehouse. http://prntscr.com/8mniqd http://prntscr.com/8mnlde they don't go anymore to major house or...

    Started by corona88, 01.10.15 19:30
    2 Pages •
    1 2
    • Replies: 18
    • Views: 108,687
    BB_Ravel
    03.11.15 11:46 Go to last post
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