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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 45,271
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 177,780
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,418,758
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 179,670
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 818,355
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 191,983
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. scouts upgrades not working

    Just noticed all my scouts have lost sturdy shovel and time reducing upgrades since maintenance . Anyone else having these problems?

    Started by MutantKid, 24.03.15 16:57
    • Replies: 3
    • Views: 3,572
    BB_Ravel
    25.03.15 11:00 Go to last post

  2. Stuck on "Loading Map" screen

    Hello, I have been trying to enter the game, but I'm still ending on endless "Loading Map" screen. What I noticed is, that instead of the "Easter...

    Started by Posolsvetla, 24.03.15 18:00
    • Replies: 2
    • Views: 27,787
    Posolsvetla
    24.03.15 20:29 Go to last post

  3. 4 MMA's on my island

    Picture says it all..

    Started by fishslice, 22.03.15 13:22
    • Replies: 3
    • Views: 13,836
    bio121
    22.03.15 21:26 Go to last post

  4. Riches Of The Mountain - zone error

    After applying a water splash buff on Sabotage building game crashed and do not allow to log in to scenario zone from my home island. Throws me out...

    Started by ed81ie, 22.03.15 11:22
    • Replies: 2
    • Views: 30,834
    ed81ie
    22.03.15 17:17 Go to last post

  5. "Where do Easter Eggs come from" bug

    Am in the adventure Where do Easter eggs come from. and am stuck. It is telling me to "Place the newly calmed chickens on the nest". I have collected...

    Started by Millsync, 18.03.15 09:44
    2 Pages •
    1 2
    • Replies: 15
    • Views: 79,739
    maximis35
    22.03.15 15:06 Go to last post

  6. Hot keys don't work consistently - a couple of partial fixes

    We're all aware of this. One thing I've found that often seems to be the cause is if you have Caps Lock on. Normally hot keys don't care, but...

    Started by Vrisitiggsy, 20.03.15 15:31
    • Replies: 0
    • Views: 6,208
    Vrisitiggsy
    20.03.15 15:31 Go to last post

  7. Unhappy The wiki is unusable

    is this program.... settlersonlinewiki.eu/adventures/ part of our game or not? If the answer is yes, why has it been inaccessible for the best...

    Started by TheFairy, 19.03.15 10:28
    • Replies: 6
    • Views: 30,205
    Hazgod
    20.03.15 10:20 Go to last post

  8. Graphic error and more

    Adventure Garrun the Trapper. Firstly, map took about 10 mins to open, the generals were almost arrived by the time I could see the map. ...

    Started by Nogbad, 19.03.15 20:34
    • Replies: 0
    • Views: 3,296
    Nogbad
    19.03.15 20:34 Go to last post

  9. almost 3 mins from clicking on an egg and having it added to inv

    the lag is nuts average 3 mins from click to result:mad::confused:

    Started by kanaske, 19.03.15 20:01
    • Replies: 0
    • Views: 5,969
    kanaske
    19.03.15 20:01 Go to last post

  10. Can't open traps or bandit camps in multiplayer adventure

    I noticed that on adventures I can't click on the traps or camps to open it to see the troops in it.

    Started by Durin_d, 18.03.15 10:45
    • Replies: 2
    • Views: 18,911
    Strainezu
    19.03.15 19:53 Go to last post

  11. Floating Text back over Decoration buildings

    I really hope the revert to show Floating Text over Decoration building, is not intended.

    Started by SmurfAsH, 18.03.15 19:47
    • Replies: 2
    • Views: 3,110
    Ozzymandeus
    19.03.15 14:21 Go to last post

  12. No Easter Event Quests

    Is it just me? I don't have any Easter Event Quests. . . .:confused:

    Started by Simmosgirl, 19.03.15 07:23
    • Replies: 2
    • Views: 5,559
    tbchris10
    19.03.15 08:58 Go to last post

  13. No collectibles this evening?

    No collectibles this evening?

    Started by rscheidt, 18.03.15 19:56
    • Replies: 0
    • Views: 2,837
    rscheidt
    18.03.15 19:56 Go to last post

  14. Memories achivement bugged

    After finishing bringing back memories quest after event started, i didnt get the memories achievement. Edit: sorry if the screen shot edits are a...

    Started by Dema, 18.03.15 17:51
    2 Attachment(s)
    • Replies: 2
    • Views: 2,368
    Dema
    18.03.15 18:19 Go to last post

  15. Unhappy "Missing gens to and from ADV"

    I'm looking for help, Started a BK adv during this Easter event. After an hr no gens arrived, so I cancelled the ADV. Now my gens are missing. Have...

    Started by bio121, 18.03.15 16:58
    • Replies: 0
    • Views: 2,378
    bio121
    18.03.15 16:58 Go to last post

  16. Event quest "We neeed friends" issue

    Greetings For the quest "We need friends" it says "Produce at least 50 Settler(s)". I tried spending bread in the provision house to get 2 sets of...

    Started by VVidi, 17.03.15 19:23
    • Replies: 1
    • Views: 14,655
    Ozzymandeus
    17.03.15 20:31 Go to last post

  17. Exclamation Easter collectables

    If you look in the collectable tab of the mayors house, right at the top is a option to make the old spotted eggs with last years event collectables....

    Started by Dorotheus, 17.03.15 19:28
    • Replies: 1
    • Views: 5,706
    Jim_B
    17.03.15 20:20 Go to last post

  18. Missed eggs

    I didn't receive the eggs from the quests "For My Lost Loyal Egg-Hidders" and "The Easter Achievement Buidling" :confused:

    Started by Orisnica, 17.03.15 18:56
    • Replies: 0
    • Views: 6,642
    Orisnica
    17.03.15 18:56 Go to last post

  19. Event quest "Support is not free" issue

    Greetings This quest says "Use 3 Aunt Irma's Gift Basket(s) on bakeries" but using them on a friend's island's bakeries does not work - it only...

    Started by VVidi, 17.03.15 18:15
    • Replies: 0
    • Views: 8,846
    VVidi
    17.03.15 18:15 Go to last post

  20. Missing buildings after maintenance February 24th

    I've added decorations which are now missing - not in star menu(!). The picture illustrates sector 8, but there are more spots

    Started by aklbr, 24.02.15 12:32
    2 Pages •
    1 2
    4 Attachment(s)
    • Replies: 16
    • Views: 19,525
    KelsoBluebane
    17.03.15 08:44 Go to last post
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