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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 45,275
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 177,795
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,418,796
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 179,679
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 818,391
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 191,988
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Unhappy Lost Manuscript

    My bookbinder was creating a manuscript for quest "It's all in the script", I checked it about 3 hours ago and it was due to complete 30 minutes ago....

    Started by Clin, 23.08.15 21:35
    • Replies: 1
    • Views: 13,015
    Clin
    23.08.15 21:38 Go to last post

  2. Exclamation Flash and memory leak - solution

    Hello, I'm writing in here regarding flash leaking memory and eventually crashing. To all that are experiencing that I would like to share news...

    Started by K0sh1, 06.04.13 20:36
    • Replies: 1
    • Views: 17,742
    Syltom
    22.08.15 23:46 Go to last post

  3. Noble-minded bugged

    Hi noble-mindind quest seems to be buged is says all 3 points on the quest are green and completed but no accept button to complete it. i need help

    Started by HellsgateUK, 22.08.15 10:30
    • Replies: 1
    • Views: 4,662
    Kit_
    22.08.15 10:43 Go to last post

  4. Muiltiple/wave attack - ignored attack?

    Adventure: VLT Camp: Sector 1 leader Sending 6 attacks: 1. MMA: 1R 2. MMA: 1R 3. MMA: 1R 4. MMA: 1R 5. Normal: 180R 6. Major: 72R 1E 197K

    Started by borobe, 22.08.15 06:18
    • Replies: 0
    • Views: 14,912
    borobe
    22.08.15 06:18 Go to last post

  5. FIX PVP elite units!!!

    after today lost in large tier3 colony cuz had not enough of general CUZ last camp had elits witch i had to kill and again bug appeared... Want to...

    Started by ViliusV, 21.08.15 08:06
    • Replies: 0
    • Views: 3,885
    ViliusV
    21.08.15 08:06 Go to last post

  6. will not unlock provision house after house built or buffs

    can not unlock provision house

    Started by kingdum, 20.08.15 18:32
    • Replies: 0
    • Views: 20,535
    kingdum
    20.08.15 18:32 Go to last post

  7. browser window size

    hi need some help if i am playing settlers the game is too small i dont mean the actual map as i can zoom in on that but the chat area etc its as of...

    Started by hades8840, 19.08.15 20:40
    • Replies: 2
    • Views: 14,801
    hades8840
    20.08.15 07:51 Go to last post

  8. no buildings nothing on the island?

    What has happened to my island... I have no rocks no buildings and odds and sods of road scattered about. The screen is a bit blocky and it...

    Started by megadethmaniac, 19.08.15 18:28
    • Replies: 1
    • Views: 7,419
    megadethmaniac
    19.08.15 19:33 Go to last post

  9. Population full

    After last maintenance, every time I log in my population was wonderfully grown to full.

    Started by Rajaja, 18.08.15 13:17
    • Replies: 8
    • Views: 14,712
    BB_Ravel
    19.08.15 09:34 Go to last post

  10. Downtime for fix during the evening

    I post here to emphasize I'm not happy with the chosen time for a quick fix at 19.30 in the evening. This is prima time for the playing settlers,...

    Started by Antasil, 18.08.15 17:24
    2 Pages •
    1 2
    • Replies: 10
    • Views: 31,122
    Xibor
    18.08.15 20:29 Go to last post

  11. Colony Attacks Bug (includes video)

    I sent two attacks on a colony I was doing. Both attacks reached their destination correctly, and in the order provided by the game. Then halfway...

    Started by EctoRune, 01.08.15 19:41
    1 Attachment(s)
    • Replies: 6
    • Views: 19,271
    lakoska
    18.08.15 14:21 Go to last post

  12. improved storehouse entrance relocated

    OMG! A one-year-old not-so-clever-change-but-later-then-considered-a-bug in testserver was never really discarded but just postsponed...and now it's...

    Started by SmurfAsH, 21.07.15 11:29
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 38
    • Views: 199,083
    topgearfan
    17.08.15 08:35 Go to last post

  13. Interception by other player built towers

    I got this bug second time and both time in regular map of tier 2 never happen in tier 3. I get intercepted by other player build towers i dont see...

    Started by ViliusV, 16.08.15 19:24
    • Replies: 0
    • Views: 7,416
    ViliusV
    16.08.15 19:24 Go to last post

  14. Can't login

    If I use my broadband internet connection, the game shut down just before it should launch my island, I don’t have any problem if I use my smart...

    Started by seaman, 16.08.15 07:30
    1 Attachment(s)
    • Replies: 1
    • Views: 14,014
    Thejollyone
    16.08.15 07:39 Go to last post

  15. Motd

    I find it a bit annoying that MOTD doesn't change until you log out and log in again. If it is someting you'd like your guild to read asap, chances...

    Started by Nastynono, 15.08.15 08:21
    • Replies: 2
    • Views: 29,758
    Nastynono
    15.08.15 09:27 Go to last post

  16. can no longer copy/paste into chat channels

    as it says on the header - pls can we have this rectified ASAP? ok I can see highlight CTRL+C then CTRL+V works, a bit more long winded, but it...

    Started by Thejollyone, 25.11.14 08:41
    2 Pages •
    1 2
    • Replies: 14
    • Views: 59,000
    Igwok
    14.08.15 19:25 Go to last post

  17. Meyers/ Baracks Buff not working?

    Yesterday evening I had to train some troops after a couple of adventures, to speed things up a bit I threw a meyers buff on it, but strangely it...

    Started by DutchDuty, 13.08.15 09:00
    • Replies: 2
    • Views: 14,252
    DutchDuty
    13.08.15 13:01 Go to last post

  18. Colony not delivering resources

    I currently have three small rich colonies delivering granite, iron ore and marble. The latter two deliver their resources but I am receiving no...

    Started by Algini, 20.07.15 17:04
    • Replies: 9
    • Views: 17,663
    Baggis
    10.08.15 21:41 Go to last post

  19. GQ not completing

    My guild's GQ hasn't completed even though all members required to do it have done. Any ideas people?

    Started by BDM1975, 10.08.15 10:05
    • Replies: 2
    • Views: 9,316
    BDM1975
    10.08.15 10:58 Go to last post

  20. Colony problems (as usual) - Zone error

    "An error was detected on this zone. Please try again." I get this almost every now and then. I activate 1 day premium to conquer 6 regular &...

    Started by Nihilista, 22.05.15 12:57
    5 Pages •
    1 2 3 ... 5
    2 Attachment(s)
    • Replies: 40
    • Views: 111,046
    SettlerPiter
    09.08.15 14:37 Go to last post
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