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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

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  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 43,952
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 172,355
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,410,068
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 177,521
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 810,551
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 190,710
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Server zone crashed

    5 hours ago I was thrown out of the game and I cannot join anymore. Other players cannot visit my island. Is someone else experiencing this issue ?

    Started by food_for_toughts, 06.06.23 13:05
    2 Pages •
    1 2
    2 Attachment(s)
    • Replies: 15
    • Views: 9,625
    Ska68
    17.09.23 07:42 Go to last post

  2. Epic Farmyard

    i have 1 lvl 3 wheatfield with 800 wheat in it. runing it on the epic farmyard 1st slot dropes seeds, 2nd slot harvests wheat, 3rd makes brew. so it...

    Started by Max_turtle, 08.09.23 12:40
    1 Attachment(s)
    • Replies: 0
    • Views: 3,801
    Max_turtle
    08.09.23 12:40 Go to last post

  3. Guild Quest not working/stuck since yesterday

    It seems this is an issue with our guild URSUS in Sandycove. The guild quest did not get refreshed since yesterday and we did not receive any guild...

    Started by Jiggy8, 06.09.23 06:43
    2 Attachment(s)
    • Replies: 2
    • Views: 5,001
    Jiggy8
    06.09.23 19:27 Go to last post

  4. Giant tree of hope

    Hi, I think this may be bugged in so many ways. Placed tree, had a look, upgrade not possible, but some1 else had upgraded theirs to lvl 4 and it...

    Started by andi13, 28.08.23 08:44
    • Replies: 3
    • Views: 9,614
    andi13
    29.08.23 11:57 Go to last post

  5. Adventure Retro Style problem

    Hello. I made this adventure when it met the conditions of two quests - usually both get green - but not this time! Now I have a daily quest about...

    Started by faivq, 20.08.23 12:40
    • Replies: 6
    • Views: 5,373
    Will_prince
    28.08.23 11:28 Go to last post

  6. celebrathon round viii

    so you know how these quests give books as rewards? nice animation plays and you are supposed to get them? well i had a suspicion that i didnt get...

    Started by topgearfan, 25.08.23 10:31
    • Replies: 1
    • Views: 998
    topgearfan
    25.08.23 21:28 Go to last post

  7. barracks not training new troops

    started a load of new troops at the barracks, while the appearance buff was active - now they are just sitting there not being trained, but the...

    Started by cherryzero, 25.08.23 16:49
    • Replies: 2
    • Views: 6,350
    cherryzero
    25.08.23 20:29 Go to last post

  8. celebrathon round viii

    wrong place delete

    Started by topgearfan, 25.08.23 10:30
    • Replies: 0
    • Views: 13,946
    topgearfan
    25.08.23 10:30 Go to last post

  9. Can't finish celebrathon quest

    I can't seem to finish a quest, because my level is not high enough. The quest is to "Have your specialists complete 6 "Adventure Search (very...

    Started by Jumppa, 23.08.23 14:44
    • Replies: 2
    • Views: 4,633
    Bobblyt
    24.08.23 07:01 Go to last post

  10. missing tarvern gens

    i lost 3 tarvern gens some how and i try relog and still not there

    Started by hoppie55, 23.08.23 01:53
    • Replies: 0
    • Views: 2,417
    hoppie55
    23.08.23 01:53 Go to last post

  11. EndOfFile

    4b223ab4fef3d15777c567cb9e1ccc56.js:3 EndOfStreamException: Unable to read beyond the end of the stream. at System.IO.__Error.EndOfFile ()...

    Started by Kebabtomte, 22.08.23 18:17
    • Replies: 0
    • Views: 2,756
    Kebabtomte
    22.08.23 18:17 Go to last post

  12. Angry Can't Log In Again!

    I get to about 80% of the fat bloke with the white beard and it stops there. Tried three different apps, Firefox, Chrome and IE but no joy. Any...

    Started by LeedsMOT1975, 15.08.23 08:02
    • Replies: 7
    • Views: 5,135
    Sandycat
    20.08.23 14:22 Go to last post

  13. Unhappy Misty Cake adventure bug

    I cannot complete adventure Misty Cake due to a bug who's not let me to atack the camps ,this bug appears sometime like 2 from 4 adventure, you can...

    Started by danielste, 08.04.21 20:05
    • Replies: 6
    • Views: 6,341
    anihhilate2u
    18.08.23 19:21 Go to last post

  14. Units take 2,5x the amount of time to be trained

    The title is self-explanatory, hover your mouse over a random unit and you'll notice. This is annoying, especially if you want to do lots of...

    Started by JustMazimus, 17.08.23 22:56
    • Replies: 1
    • Views: 1,452
    JustMazimus
    17.08.23 23:17 Go to last post

  15. flash sale not showing

    hi, the flash sale should have started at 18:00 cest which is 17:00 BST and it is now 18:41 BST and after a refresh still no flash sale

    Started by andi13, 11.08.23 17:41
    • Replies: 2
    • Views: 3,998
    Mino
    12.08.23 05:23 Go to last post

  16. event fisished

    as the calendar is not completed, why is the event finished ?

    Started by RascarCapac75, 07.08.23 10:52
    • Replies: 3
    • Views: 7,292
    Qualan
    08.08.23 06:40 Go to last post

  17. Exclamation Print Press Workshop faulty or useless

    It's been about a month now after the Footie event when I got a Print Press Workshop and I can tell it is not working right. It won't work on buffed...

    Started by China_Blue, 30.07.23 22:17
    • Replies: 3
    • Views: 6,036
    Qualan
    08.08.23 06:38 Go to last post

  18. Previous update

    Please note that the update/maintenance that brought in the football event has also corrupted the mails sent by the system during the Valentines...

    Started by Nogbad, 14.07.23 03:22
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 11
    • Views: 17,291
    BB_Trafffer
    03.08.23 11:43 Go to last post

  19. Guild Quest changes

    Why does the daily guild quest on Newfound not change until 10-11 minutes after top of the hour, however other servers change at the top of the...

    Started by Graciethecat, 05.07.23 12:14
    • Replies: 8
    • Views: 7,291
    BB_Trafffer
    03.08.23 11:25 Go to last post

  20. Spa buffs not calculating correctly

    I buffed the spa and have a zone buff running Yet the production it shows is a prime number (13) which is impossible if the buffs are working ...

    Started by Qualan, 31.07.23 10:29
    1 Attachment(s)
    • Replies: 0
    • Views: 5,925
    Qualan
    31.07.23 10:29 Go to last post
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