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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,466

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 277,033
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 86,360
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 290,427
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,591,760
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 976,809
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 384,050
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Achievements for Horseback and Third thief

    Completed Horseback for the achievement "Bring More Guns". Using only soldiers. Achievement has not been considered to be done. Is it a bug with...

    Started by Cillet, 09.01.22 12:26
    2 Pages •
    1 2
    • Replies: 15
    • Views: 25,368
    Shadowvzs87
    Yesterday 08:59 Go to last post

  2. Another weekend another Failure

    What is the point if you cannot keep the game online :mad:

    Started by myboro, 19.01.25 20:16
    • Replies: 1
    • Views: 157
    Qualan
    20.01.25 10:52 Go to last post

  3. Achievement completed without doing the addy.

    Achievement list / Missions / Ali Baba and the Third Thief -> Against all Odds ==> This achievement is showing as complete but I never did this...

    Started by silvioito, 20.01.25 09:08
    • Replies: 0
    • Views: 76
    silvioito
    20.01.25 09:08 Go to last post

  4. Missing Resources from Explorers

    Hi, Anyone had issues with missing resources from explorers? The other day I collected around 150 explorer mails to my star menu however the...

    Started by Gogmer, 15.01.25 05:54
    • Replies: 0
    • Views: 218
    Gogmer
    15.01.25 05:54 Go to last post

  5. Where are my recruits?

    Hi Discovered that a little over 20,000 recruits have disappeared without me using them frome my starmenu. Can these be returned?

    Started by Ames_84, 10.01.25 18:36
    1 Attachment(s)
    • Replies: 5
    • Views: 530
    ambandil
    14.01.25 13:21 Go to last post

  6. Adventure could not start

    Im getting an "Adventure could not start" message, telling me to wait a while if I just finished one. Thing is I've been getting this message for 2...

    Started by Chopy9, 09.01.25 22:02
    • Replies: 1
    • Views: 482
    VengavinE
    12.01.25 19:00 Go to last post

  7. Tedious Logging in Process

    I've had to go through about 6 screens to log in and it's taken almost ten minutes. Isn't it possible to prune the log in time and the number of...

    Started by MaelstromJ, 09.01.25 11:05
    • Replies: 0
    • Views: 375
    MaelstromJ
    09.01.25 11:05 Go to last post

  8. Event Timer Issue

    Did something go wrong with the event timer ? I sent all my explorers out when there were 20 hours left to the end of the event.... so as to maximise...

    Started by MaelstromJ, 06.01.25 21:54
    • Replies: 2
    • Views: 372
    First_Lord
    08.01.25 20:23 Go to last post

  9. Unknown ID and Combat Academy Problem

    Hello, I've been getting weird bugs in the game for a very long time (for years). I've opened a ticket with the support team about it before, and...

    Started by Agony, 07.01.25 19:36
    • Replies: 0
    • Views: 581
    Agony
    07.01.25 19:36 Go to last post

  10. Zone error after collecting mail

    I got a error after collecting my mail and now i can't get back in the game anymore cause of zone error. I heard this before so wondering how many...

    Started by DataMinmatar, 05.01.25 01:16
    zonen fehler
    • Replies: 1
    • Views: 722
    First_Lord
    05.01.25 17:55 Go to last post

  11. Site crashing

    I keep getting a report that the server zone has crashed, is there a problem on the site or is there another issue and am i going to get my premium...

    Started by Chynaman, 21.12.24 15:34
    • Replies: 1
    • Views: 666
    silvioito
    26.12.24 01:22 Go to last post

  12. [Sandycove] connection issues

    Hi, connection errors are back on Sandycove, game takes forever to load, and when I finally get in I can't stay connected for more than 30 seconds...

    Started by Danus1986, 03.11.24 09:28
    18 Pages •
    1 2 3 ... 18
    • Replies: 170
    • Views: 18,767
    First_Lord
    25.12.24 21:49 Go to last post

  13. RPH not buffed by PFB

    ignore

    Started by DorotheusII, 21.12.24 10:34
    • Replies: 0
    • Views: 934
    DorotheusII
    21.12.24 10:34 Go to last post

  14. Chem blast charges dont destroy otherworldly crystal formations

    This will be a blast except it isnt. Made 100 of the Chem blast charges mark iv, nothing happens when you apply them. Logged off and on, no effect. ...

    Started by Brejlovec, 16.12.24 19:31
    • Replies: 0
    • Views: 1,169
    Brejlovec
    16.12.24 19:31 Go to last post

  15. Bug with Scouting Party quest

    Hello, Need to buy two Explorers, to complete the Scouting Party quest, but the "Buy" button / tab is greyed out. How do i resolve this?

    Started by NSPandit, 12.12.24 06:18
    1 Attachment(s)
    • Replies: 3
    • Views: 1,194
    Schiwi
    12.12.24 11:53 Go to last post

  16. Guildfest rewards issue

    My guild on sandycover ranked with Gold rank but got silver rank rewards

    Started by Shadowvzs87, 09.12.24 09:10
    2 Pages •
    1 2
    • Replies: 18
    • Views: 4,666
    Mortallicus
    10.12.24 21:36 Go to last post

  17. Achievments

    How much "Cheer harder" we need for "Crowd Pleasing Harder"? Comment says "Use Cheer Harder! 25 times" but counter here is up to 50... And "Crowd...

    Started by vvn_jr, 02.12.24 12:23
    • Replies: 3
    • Views: 1,436
    Urd123
    04.12.24 20:00 Go to last post

  18. Thumbs down Weekly Ship Missing After Update

    To BB, if anyone there cares, which I doubt. Do you think that you might be able to implement a game update without breaking something? The...

    Started by Kafka-, 27.11.24 13:02
    • Replies: 6
    • Views: 1,880
    BB_Kumakun
    30.11.24 10:15 Go to last post

  19. Error

    Never seen this before: Error abort("both async and sync fetching of the wasm failed") at Error at jsStackTrace...

    Started by Micwei, 29.11.24 14:10
    1 Attachment(s)
    • Replies: 1
    • Views: 1,719
    BB_Kumakun
    30.11.24 10:14 Go to last post

  20. 4 building licenses short since Guild Fest started

    Anyone else notice this? I think the guild fest grounds, and the 3 banners on the island took up licenses. I went to rebuild collapsed mines today...

    Started by Kraatz, 30.11.24 00:59
    event, licenses
    • Replies: 3
    • Views: 2,126
    BB_Kumakun
    30.11.24 10:10 Go to last post
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