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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 7
    • Views: 27,545
    19.06.18 04:36 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    16 Pages
    1 2 3 ... 16
    • Replies: 151
    • Views: 17,637
    15.04.18 05:56 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 5,093
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. When the earth shakes - Quest

    Anyone know what this is? Missing text.

    Started by Kriegor, 20.06.18 23:08
    • Replies: 5
    • Views: 131
    Yesterday 13:09 Go to last post
  2. Connection lost to server

    Was playing for 15 minutes then box popped up with message in it:- We regret that the connection to the "The Settlers Online" server failed....

    Started by needtoplay, 20.06.18 06:09
    • Replies: 2
    • Views: 122
    20.06.18 14:02 Go to last post
  3. Unhappy Obsidian ore issue

    Hi, I just contacted support but wanted to leave a comment here too: I am sorry to report that there's an issue with obsidian ore after today's...

    Started by sk_setttler, 19.06.18 10:49
    • Replies: 2
    • Views: 254
    19.06.18 13:14 Go to last post
  4. Moved: Geologist skills - fast gold search text states "find a fast coal stream"

    When selecting geologist skills, on the top row - The text for finding a fast gold stream reads "coal stream" in the description sorry this isnt...

    Started by Captain_Hornbeam, 19.06.18 13:15
    • Replies: -
    • Views: -
    19.06.18 13:11 Go to last post
  5. "Quality Copper Mineshafts" Skill Description Says Coal instead Of Copper

    Its just a small error in the description of two of the skills for the geo regarding the quality copper and gold mineshaft skills, they say coal...

    Started by PELIAS, 24.03.18 05:49
    2 Pages
    1 2
    • Replies: 11
    • Views: 711
    19.06.18 09:41 Go to last post
  6. Broken wildlife

    I've noticed with the science event that wildlife is broken on adventures, all I'm seeing I normal wildlife. No Black Knights in Black Knights, No...

    Started by Dorotheus, 14.06.18 20:20
    • Replies: 0
    • Views: 113
    14.06.18 20:20 Go to last post
  7. gem merchant page doesnt load

    Have tried to buy gems yesterday and today...but unable too... Keep getting the following message :

    Started by myriamsje, 13.06.18 13:40
    • Replies: 6
    • Views: 125
    14.06.18 18:02 Go to last post
  8. economy overview isn't working properly

    Hi what has happened to the economy overview, I have changed nothing but now most things are in the red, Please can you fix as it is very annoying...

    Started by unicornlinzy1, 14.06.18 09:25
    • Replies: 3
    • Views: 98
    14.06.18 11:24 Go to last post
  9. Moved: Book Material Production Boost

    Started by Elco, 14.06.18 09:54
    • Replies: -
    • Views: -
    14.06.18 10:43 Go to last post
  10. cant log in Captcha required

    my wifes account had attempted hack from bulgria had a email from ubisoft to change pw etc did that she went to log in and couldnt keeps coming up...

    Started by hades8840, 28.05.18 12:32
    • Replies: 6
    • Views: 430
    12.06.18 13:33 Go to last post
  11. Moved: captcha

    Just switched to a new laptop - I keep trying to log in to Settlers and everytime it says I have to complete the following Captcha - then it doesn't...

    Started by Cully, 12.06.18 13:33
    • Replies: -
    • Views: -
    12.06.18 12:07 Go to last post
  12. certain buffs not showing correct duration until after refreshing isle

    When 2x2 buffs (Kitty Lure, Forest Offerings, Efficient Traps) are applied by a friend with premium buildings at first ONLY display duration...

    Started by kke2100, 12.06.18 05:58
    • Replies: 0
    • Views: 71
    12.06.18 05:58 Go to last post
  13. Weapon Crafting Guide working selectively

    Weapon Crafting Guide is supposed (according to its description) to affect many more buildings than it does. Currently, on my island it's adding...

    Started by Kris3457, 23.05.18 13:01
    • Replies: 8
    • Views: 398
    11.06.18 10:45 Go to last post
  14. Troops return in wrong general when using mercenaries

    On finishing Young Woodcutter I have an MMA and Nusala each recovering with one normal, barracks-trained recruit thanks to the First Aid skill. I...

    Started by PaulLG, 08.06.18 18:02
    • Replies: 2
    • Views: 125
    09.06.18 09:38 Go to last post
  15. Roads sometimes visible and sometimes not

    Tried on different browsers/OS/servers - same result. When scrolling over map on home island then Roads are sometimes visible and next time you...

    Started by halv12, 23.05.18 13:31
    2 Pages
    1 2
    • Replies: 16
    • Views: 665
    04.06.18 15:44 Go to last post
  16. General with recovering skill is not recovering after 1st defeat

    does anyone else encounter that generals are not recovering after their first defeat when they are taught so? I first thought ok u forgot u...

    Started by Nolyka, 03.06.18 11:40
    • Replies: 1
    • Views: 141
    03.06.18 12:29 Go to last post
  17. Question ★ Problem seeing other guildmembers online [7328]

    Does anyone else have problems to see other guild members online, when you're in guild or all tabs? Everyone in our guild has this problem, we see...

    Started by faiyaan, 26.04.16 09:05
    5 Pages
    1 2 3 ... 5
    • Replies: 41
    • Views: 17,329
    30.05.18 17:44 Go to last post
  18. Moved: Weapon Crafting Guide not working as it should be

    Since last patch WCG is affecting only weaponsmiths (bronze,iron,steel,platinum,damascene). The rest of the buildings are not affected (xbows,...

    Started by The_Comedian_, 28.05.18 10:59
    • Replies: -
    • Views: -
    28.05.18 10:19 Go to last post
  19. Hourglass

    I use Chrome. I'm having problems with the game getting stuck on the hour glass. It happens particularly when I buy something from Trade &...

    Started by Rosejane, 07.05.18 17:03
    • Replies: 4
    • Views: 319
    27.05.18 15:48 Go to last post
  20. Landing general shuffles the others (already attacking) and makes havoc

    In YWC I had Mary and Anslem marching to their target camps when Dracul landed. Dracul took the spot in which Mary was placed! Both Mary and Anslem...

    Started by Kris3457, 24.05.18 09:46
    • Replies: 1
    • Views: 111
    24.05.18 17:43 Go to last post

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