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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 67
    • Posts: 1,416
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 297
    • Views: 271,889
    09.09.19 09:18 Go to last post
  2. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 38,353
    07.07.19 12:14 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 67,591
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 57,053
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Storage tower "Unlocks an additional buff"

    Hmmm, I can"t find this buff option in Changelogs. Or maybe it's, again, a know bug, by the one who know but keep it for them ? Where can I...

    Started by Soupssss, Yesterday 19:31
    • Replies: 4
    • Views: 141
    Today 10:42 Go to last post
  2. Event achievment Give Me Ten is stuck

    I have played every day during the event, and done every daily quest I have been given. I completed the event chain a week ago. But the Give Me...

    Started by Dragavon, Today 10:27
    • Replies: 0
    • Views: 32
    Today 10:27 Go to last post
  3. Daily event quest Side Effects doesnt complete

    It asks to complete Nothing Special. Completed it twice but the quest shows no progress.

    Started by EdaImesEtti, Yesterday 21:19
    • Replies: 0
    • Views: 37
    Yesterday 21:19 Go to last post
  4. Question Island of the Pirates Adventure Tale loot wrong?

    Island of the Pirates difficulty level: 2 Adventure Tales in loot: 1 Shouldnt it be 2?

    Started by topgearfan, 19.09.19 16:59
    • Replies: 1
    • Views: 120
    20.09.19 09:04 Go to last post
  5. Pause for Breath stuck at 0.

    The Pause for Breath holder quest has been stuck at 0 since this morning. I filed a support ticket but their suggest was to clear my caches (Chrome,...

    Started by Ormuleon, 17.09.19 17:40
    • Replies: 3
    • Views: 110
    17.09.19 18:57 Go to last post
  6. Premium Friend Buff - bug

    After apply PFB by friend, explorer can't finish task, similar to QM with Observatory buff

    Started by GrubyMis, 18.06.19 13:11
    5 Pages
    1 2 3 ... 5
    bug, friend buffs, provision house
    • Replies: 48
    • Views: 13,718
    16.09.19 21:52 Go to last post
  7. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 7,246
    12.09.19 19:51 Go to last post
  8. problem with trade office

    i'm trying to buy event resources from the trade office, however when using the filter there are no items being displayed to buy, even though it says...

    Started by Dangermouse69, 10.09.19 06:49
    • Replies: 2
    • Views: 152
    10.09.19 16:17 Go to last post
  9. Moved: Friend buff for production is not working

    +50% production in provision house during friend buff is not working. In the client side it looks like that is OK, but server does not count friend...

    Started by Mapik, 10.09.19 13:05
    bug, friend buffs, provision house
    • Replies: -
    • Views: -
    10.09.19 13:00 Go to last post
  10. Standalone TSO

    That is not a good idea to take sytemwide an inherent key binding of a software, like shft+ctrl+F to hide right side bar of standalone TSO. Should be...

    Started by Brankovics, 08.09.19 08:20
    • Replies: 0
    • Views: 143
    08.09.19 08:20 Go to last post
  11. Background in front

    This "bug" probably appears in more places, but I noticed this one. Dirt patch seams above the building. There are some other places where I saw...

    Started by Cylancer, 07.09.19 15:03
    • Replies: 0
    • Views: 124
    07.09.19 15:03 Go to last post
  12. Noble Bookbinder Tribute Production Timer Doesn't Update

    Open the Bookbinder tribute and mouse over the production bar to get the time remaining tool tip. Note the time. Try again in the same session any...

    Started by IainC, 24.08.19 08:06
    • Replies: 3
    • Views: 486
    04.09.19 16:22 Go to last post
  13. Expedition's finalizing quests

    I finally conquered my first colony island and got 2 more quests - one under the other - which so far means that they can be performed independently...

    Started by faivq, 31.08.19 22:18
    • Replies: 4
    • Views: 219
    01.09.19 16:04 Go to last post
  14. Giant Battle ended without killing last 4 camps

    As per title, I didn't kill the last 4 camps yet when I went to the venture to finish it all the boxes were ticked saying I'd killed all 4, yet they...

    Started by Steve1077, 28.08.19 12:44
    • Replies: 1
    • Views: 201
    28.08.19 14:45 Go to last post
  15. No gems from reward box

    I finished the chain that contains "Go east!" and in the end received xp and some thing called Reward box. It explained that I should expect 50 gems...

    Started by faivq, 26.08.19 10:35
    • Replies: 2
    • Views: 199
    26.08.19 18:46 Go to last post
  16. guild member online green lights not showing

    Since the end of the event, no one in our guild sees green lights when a player is online - except for our own avatars. Friend online/offline status...

    Started by rathbone93, 22.08.19 02:27
    • Replies: 2
    • Views: 199
    22.08.19 12:30 Go to last post
  17. Warehouse tribute - workers dont go there

    Only 1x1, room for 1000. As my storage is over 1 mill, i dont really care about 1000 extra storage. BUT with such a small footprint it can be placed...

    Started by Hemerocallis, 20.08.19 17:39
    • Replies: 3
    • Views: 258
    21.08.19 06:23 Go to last post
  18. Incorrect guild vote timer

    I noticed that the time till the next guild vote is far too short each round is normally 90 days we had a changeover just a few days ago, so the...

    Started by Kit_, 01.07.19 17:49
    • Replies: 9
    • Views: 3,372
    20.08.19 13:57 Go to last post
  19. Attacking Bandit's Fortress

    THis is about the ongoing event Bandits couter-attack Stage II - quest School's out. I cannot attack tthe Bandit's Fortress in the middle of my...

    Started by faivq, 16.08.19 22:50
    • Replies: 2
    • Views: 306
    17.08.19 09:14 Go to last post
  20. Angry MCC chain , the dynamite from people of mountain not going to Giant battle

    problem, not all the time, after doing people of the mountain and getting the "odd cargo -one dynamite and 5 ore" ,the dynamite does not appear in...

    Started by royavatar, 14.08.19 23:05
    • Replies: 0
    • Views: 202
    14.08.19 23:05 Go to last post

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