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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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    • Threads: 69
    • Posts: 1,426
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    22 Pages
    1 2 3 ... 22
    • Replies: 211
    • Views: 28,651
    Yesterday 20:05 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 116,019
    13.01.22 17:09 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    37 Pages
    1 2 3 ... 37
    • Replies: 360
    • Views: 1,003,816
    20.12.21 17:03 Go to last post
  4. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 418,847
    26.12.20 06:44 Go to last post
  5. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 144,067
    27.07.17 15:21 Go to last post
  6. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Incorrect animation

    I just completed a Daily Quest, one of the "find Exotic Logs" ones, which should reward with 4 crystals. However, after refreshing the quest screen...

    Started by MuffinMule, Yesterday 05:57
    • Replies: 0
    • Views: 86
    Yesterday 05:57 Go to last post
  2. Have events on hold for awhile

    and start ironing out all issues players have in game with stuff that dont work. As its now is getting more and more worse to play. As of now there...

    Started by Kebabtomte, 23.01.22 11:10
    2 Pages
    1 2
    • Replies: 19
    • Views: 577
    Yesterday 05:44 Go to last post
  3. Exclamation BUG: Charming geologist no retrieving fast mining deposits

    Your name in the game: UsUe Your country and time zone: Italy CEST Date the problem occurred: 29/10/2021 Time the problem occurred: 19:00 Your...

    Started by UsUe, 30.10.21 06:53
    • Replies: 2
    • Views: 242
    25.01.22 08:27 Go to last post
  4. Noble Bookbinder Tribute Achievement not registering - Ali Baba & the Third Thief

    This achievement requires you to complete the adventure without using recruits or elite units. I completed it using instant kills after confirming...

    Started by Yorda1, 25.11.21 16:02
    • Replies: 7
    • Views: 454
    25.01.22 08:26 Go to last post
  5. Zone refreshment

    I really need someone to explain me: why do we need these zone refreshments? Every time when the zone refresh message appears it turns out that the...

    Started by Svil-en, 23.01.22 19:12
    • Replies: 1
    • Views: 98
    23.01.22 20:16 Go to last post
  6. Transferirng from Star to Mayor House goods disapear

    I had 437 Oil in inventory.. I added the overnight production of 700 from the Star menu and now I have 437 oil. This coupled with the messages about...

    Started by polarbarez, 21.01.22 16:02
    2 Pages
    1 2
    • Replies: 11
    • Views: 287
    23.01.22 15:36 Go to last post
  7. Wondrous Winter Residence (2021)

    Description says 1000 presents to level from 7 to 8, but to actually upgrade it costs 4500, please fix.

    Started by Renaan, 20.12.21 12:32
    16 Pages
    1 2 3 ... 16
    • Replies: 156
    • Views: 8,707
    22.01.22 12:07 Go to last post
  8. Thumbs down Adventure Bookbinder Timer Wrong

    I have 2 Adv. BB so production time for 1 codex should be 48 hours. It's taking a lot longer than that - I checked it yesterday evening and it had...

    Started by Kafka-, 19.01.22 13:59
    • Replies: 7
    • Views: 361
    22.01.22 06:43 Go to last post
  9. Observatory, Footie Field and Love Tree buffs Broken

    I managed to at last get the footie field to work and then found that the love tree and observatory wouldn't!! They just put up the spinning timer...

    Started by Wotaplonker, 26.10.21 14:49
    3 Pages
    1 2 3
    • Replies: 27
    • Views: 1,564
    20.01.22 14:16 Go to last post
  10. Storm recovery - automatic fulfill needed

    Well, I was making Cleansing with poisons and decompozers, when i noticed that one of the pink snakes reappeared after Zone refresh. I clicked on...

    Started by faivq, 16.01.22 00:09
    • Replies: 1
    • Views: 180
    16.01.22 10:40 Go to last post
  11. I cannot start adventure. What to do?

    I do not have any ongoing adventures but game says I am on an adventure. I can't do the guild quests where I need to do 2 adventures because of...

    Started by SISSISISS, 13.01.22 22:51
    • Replies: 2
    • Views: 129
    14.01.22 09:49 Go to last post
  12. PVP and Granite colonies

    hi there i've sent out 75 (yes seventy five) explorers to look for granite. all on regular colony searches. all failed. 675 maps of wood,...

    Started by JohnRo79, 08.12.20 17:40
    2 Pages
    1 2
    • Replies: 19
    • Views: 6,563
    12.01.22 15:56 Go to last post
  13. Achievements for Horseback and Third thief

    Completed Horseback for the achievement "Bring More Guns". Using only soldiers. Achievement has not been considered to be done. Is it a bug with...

    Started by Cillet, 09.01.22 12:26
    • Replies: 2
    • Views: 182
    10.01.22 10:20 Go to last post
  14. Friend prem / Krampus from calendar

    So, some of our guild recieved 3 friend prems today from calendar. Some got 1 x friend prem I got 3 x Krampus.. Please investigate.. ...

    Started by Severiina, 03.01.22 13:41
    2 Pages
    1 2
    • Replies: 18
    • Views: 787
    07.01.22 12:55 Go to last post
  15. Adventure could not start

    Hi I have a problem. When I try to start an adventure I get the message: Adventure could not start Your Adventure could not be started. If you...

    Started by peterbf1, 01.01.22 10:38
    • Replies: 2
    • Views: 178
    07.01.22 00:13 Go to last post
  16. Mountain Labyrinth bug

    Ok, so I think I found a bug :) On Mountain Labyrinth, when I kill of the Stronghold for main quest first (100 Frost Ibex, Ravaging Ox, Ghastly...

    Started by Reapertje, 05.03.20 11:58
    2 Pages
    1 2
    • Replies: 15
    • Views: 5,206
    06.01.22 10:17 Go to last post
  17. Exclamation Winter Wonderland Revisited adventure

    Lost the addie yesterday when had to refresh. It *says* it will return by email but nothing yet and I can't finish the quest chain without it! ...

    Started by Imshi, 01.01.22 09:33
    • Replies: 9
    • Views: 451
    05.01.22 12:41 Go to last post
  18. Thumbs down Igloo warehouse is bugged

    Workers ignore the Igloo warehouse and move on to the next storehouse available. I attached a screenshot showing the path the workers will take to...

    Started by Mindslayer, 20.12.21 03:15
    • Replies: 7
    • Views: 498
    03.01.22 14:08 Go to last post
  19. University from calender

    Needs easter achivement point for upgrade for some other cant upgrade. Guess is wrong building - on german server I got an Improved Deerstalker

    Started by halv12, 01.01.22 12:13
    • Replies: 9
    • Views: 450
    03.01.22 13:48 Go to last post
  20. Getting into the christmas spirit

    Hi, When playing the getting into the christmas spirit adventure i can only deliver presents at 1 house and the rest of the houses i can't deliver...

    Started by Danspie, 17.12.21 10:18
    2 Pages
    1 2
    • Replies: 12
    • Views: 664
    03.01.22 08:44 Go to last post

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