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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,430
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    37 Pages
    1 2 3 ... 37
    • Replies: 363
    • Views: 1,087,046
    20.07.22 20:06 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    22 Pages
    1 2 3 ... 22
    • Replies: 213
    • Views: 46,678
    20.06.22 08:44 Go to last post
  3. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 5
    • Views: 3,584
    14.05.22 00:10 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 125,503
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 489,994
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 151,854
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. pvp

    Any idea when pvp is going to have its functionality restored - if there's no sign of the pvp system repaired how about arranging for troops...

    Started by MaelstromJ, Today 15:59
    • Replies: 3
    • Views: 24
    Today 16:45 Go to last post
  2. attack of the colonies

    hello, when the F will the attack of the colonies thing will be fixed that you can change your attacking units mid-battle like you use to??????? ...

    Started by priitahtsalu, Today 13:15
    • Replies: 0
    • Views: 23
    Today 13:15 Go to last post
  3. Problem with Economy Overview

    Sometimes the Economy Overview does not show resources, see screenshot. The only way to get it to display correctly is to log out and then log in...

    Started by Sparkaktus, 07.08.22 03:43
    • Replies: 2
    • Views: 137
    Yesterday 03:15 Go to last post
  4. wrong buffs on scenarios

    Hi, i noticed on the football event and now on Storm Recovery that if you preselect buffs in star and click on a camp that it chooses a different...

    Started by Max_turtle, 08.08.22 09:28
    • Replies: 8
    • Views: 294
    09.08.22 12:38 Go to last post
  5. Production of items for a higher level Black-tree with lower level Black-tree

    The Black-trees can produce a higher level buff than the tree actually has. As long as you have one tree at level 7 the other trees with another...

    Started by wintertime, 20.05.22 09:24
    • Replies: 4
    • Views: 595
    01.08.22 08:35 Go to last post
  6. Achievements for Horseback and Third thief

    Completed Horseback for the achievement "Bring More Guns". Using only soldiers. Achievement has not been considered to be done. Is it a bug with...

    Started by Cillet, 09.01.22 12:26
    2 Pages
    1 2
    • Replies: 10
    • Views: 1,151
    31.07.22 11:15 Go to last post
  7. Excelsior

    In the Excelsior, bottom right corner, the number of items for example "Short letter snippets" is always greyed out. The numbers do change as they...

    Started by Sparkaktus, 29.07.22 13:11
    • Replies: 1
    • Views: 144
    30.07.22 07:28 Go to last post
  8. Cannot start adventure or scenario

    Your Adventure could not be started. If you have only just finished an adventure, please wait a little before starting the next one! I have not...

    Started by Amnaesmalloc2, 15.07.22 11:44
    • Replies: 2
    • Views: 275
    27.07.22 14:36 Go to last post
  9. when will this game be improved

    so when will we see some real improvements ? pls

    Started by damien762, 26.07.22 11:33
    • Replies: 4
    • Views: 308
    27.07.22 06:14 Go to last post
  10. Angry Candy Factory

    In the Candy Factory, the buff sugar rush says duration 24 hours, It's only lasting 6 hours.

    Started by neil65146, 13.04.22 18:59
    2 Pages
    1 2
    • Replies: 11
    • Views: 1,342
    26.07.22 14:33 Go to last post
  11. Things that needs to be taken care of

    Black screen of death in browser that just happens randomly, members gets kicked out of guild without anybody has done anything. Member logged in and...

    Started by Kebabtomte, 23.07.22 03:24
    • Replies: 0
    • Views: 158
    23.07.22 03:24 Go to last post
  12. Round of 16 Java error

    Hi i had a java error trying to play the round of 16 game, it froze and reloaded. the map has not returned to my star. I guess the event is over

    Started by Noworries, 26.06.22 11:51
    • Replies: 8
    • Views: 372
    15.07.22 06:34 Go to last post
  13. Scared and Pirate explorer problem

    I am forced to state my problem here, in case you might consider it. A player who has been playing Settlers for ten years would expect the...

    Started by Kisbence, 12.07.22 23:00
    • Replies: 3
    • Views: 243
    13.07.22 17:46 Go to last post
  14. Football Event

    Finished Semi finals, claimed rewards, tried to open Finals but it says I must win semi finals first which I have Refreshed, logged out 30...

    Started by tiggermama, 07.07.22 10:57
    • Replies: 2
    • Views: 1,538
    08.07.22 12:38 Go to last post
  15. Maint

    "all game worlds will be restarted over the course of 1 hour" another 24h maint it seems :p

    Started by Wu-L, 08.07.22 08:41
    • Replies: 4
    • Views: 237
    08.07.22 09:17 Go to last post
  16. maximum number of concurrent adventures

    when starting any adventure the following message is received when moving the mouse to the start button: you have reached the limit for the...

    Started by roverw, 03.07.22 04:56
    • Replies: 5
    • Views: 325
    06.07.22 23:23 Go to last post
  17. Unhappy i have a problem with Raid of the Nords

    i collected 6 furs but i can only make 1 tent repair kit i need 6 repair to finish the quest i,m also on Premume time an have 6 hours left ...

    Started by saloman, 10.11.16 18:21
    • Replies: 3
    • Views: 12,297
    06.07.22 12:41 Go to last post
  18. The final

    I have opened the calendar to get the final but it has not appeared in my adventure list

    Started by milo222, 05.07.22 20:31
    • Replies: 1
    • Views: 190
    06.07.22 06:45 Go to last post
  19. Semi-finals

    My semi-finals scenario disapeared after I restarted the game. Regards bo Wærn Kristensen

    Started by BWK2612, 03.07.22 14:34
    • Replies: 6
    • Views: 271
    05.07.22 09:18 Go to last post
  20. Mountain Labyrinth bug

    Ok, so I think I found a bug :) On Mountain Labyrinth, when I kill of the Stronghold for main quest first (100 Frost Ibex, Ravaging Ox, Ghastly...

    Started by Reapertje, 05.03.20 11:58
    2 Pages
    1 2
    • Replies: 17
    • Views: 7,143
    03.07.22 21:37 Go to last post

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