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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,415
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    7 Pages
    1 2 3 ... 7
    • Replies: 62
    • Views: 3,400
    Today 08:07 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    29 Pages
    1 2 3 ... 29
    • Replies: 288
    • Views: 94,523
    10.04.19 11:57 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 47,807
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 25,829
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Easter Eent Quest bug

    Hello, In the quest window, my guild mates and my friends have a quest: Easter preparation with a timer: 'Wait x hour", but i dont have it, no...

    Started by Mambolina, 19.04.19 18:55
    13 Pages
    1 2 3 ... 13
    easter event
    • Replies: 120
    • Views: 3,491
    Today 20:01 Go to last post
  2. Thumbs down Shop broken again during Happy Hour sale

    So once again, I cannot buy gems during the Happy Hour sale. I'm in the US and the shop just times out. It's done this now on several sales in the...

    Started by Mindslayer, 09.03.19 15:01
    • Replies: 5
    • Views: 244
    Today 10:16 Go to last post
  3. unable to log in

    have been trying for just over 30 mins and loading bar stuck halfway, anyone else experiencing same?

    Started by case, 29.01.19 19:30
    5 Pages
    1 2 3 ... 5
    • Replies: 48
    • Views: 1,706
    Today 09:32 Go to last post
  4. Observatory bugged

    Generals just loop through the landing animation until the time they would have reached the addie without the buff. Normal generals actually seem to...

    Started by Jim_B, 23.02.19 23:15
    10 Pages
    1 2 3 ... 10
    • Replies: 90
    • Views: 5,069
    Today 09:27 Go to last post
  5. QM garrisons trying to forever with Observatory

    When I activate Observatory buff and send QM to other adv, OR my home island, I get this strange behavior, and I recorded it in a video, it is not...

    Started by TheVictorious, Yesterday 20:37
    • Replies: 2
    • Views: 54
    Yesterday 22:22 Go to last post
  6. Possible bug with gold hearted geo

    I bought both sent both out unskilled they both found a dep which would normally be 300 one was 700 so i assume thats 300x2 plus the other geo...

    Started by ginny31, Yesterday 11:16
    • Replies: 0
    • Views: 62
    Yesterday 11:16 Go to last post
  7. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    6 Pages
    1 2 3 ... 6
    • Replies: 57
    • Views: 4,366
    Yesterday 01:55 Go to last post
  8. What have they done to the game ?

    Generals don't load, takes ages to send explorers out, generals take ages to attack and then they are running all over the place chat keeps...

    Started by unicornlinzy1, 20.04.19 07:40
    • Replies: 2
    • Views: 115
    20.04.19 08:37 Go to last post
  9. crash when i try to visit other and sometimes when im on my own island

    Started by norfik, 16.04.19 09:13
    • Replies: 1
    • Views: 79
    19.04.19 07:58 Go to last post
  10. Double Weekly Challenges

    Suddenly, I have double WC in my quest log. The sub-quests like: produce advanced papers, bookfittings, and coals don't work for me. As you can...

    Started by Cylvia, 17.04.19 10:09
    • Replies: 2
    • Views: 122
    18.04.19 10:18 Go to last post
  11. Horseback bug?

    I am having probs sending the gens to HB. They leave my land and 5 mins later are back there. I have done the cache etc thing and I re log...most...

    Started by maryam1, 16.04.19 11:37
    • Replies: 1
    • Views: 152
    16.04.19 15:24 Go to last post
  12. can do adv [solved]

    Hi. it says that i have reach the lime of the adv i can be on but i havent any adv running or iam not in any friends adv either so what to do

    Started by Fridtur, 15.04.19 18:42
    • Replies: 3
    • Views: 99
    16.04.19 09:57 Go to last post
  13. Weird typing "lag" when using MS Edge

    Sometimes it can take 30 seconds or so for my keyboard input to even appear. Kind of annoying tbh. Happened after the W10 creator update. Yes...

    Started by Rhylian, 01.05.17 09:03
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 30,505
    15.04.19 21:19 Go to last post
  14. Lucky find skill not working

    Hello. I've chosen Lucky Find skill for geo as the last upgrade about a month ago. After I've took it, geo found an extra iron and a marble deposit...

    Started by Mizogin, 08.12.17 21:58
    • Replies: 6
    • Views: 3,465
    15.04.19 07:42 Go to last post
  15. xmas gift tree

    Still not showing if working or not, have had the whirly thing work about 3 or 4 times since I bought it.

    Started by tigrates, 20.03.19 04:17
    2 Pages
    1 2
    • Replies: 14
    • Views: 449
    14.04.19 21:20 Go to last post
  16. Lost daily login even though just played this morning This morning, I logged in, used some buffs, checked my mail and stuff, then logged out. Now, I logged in and lost the...

    Started by Syltom1, 09.04.19 19:53
    2 Pages
    1 2
    • Replies: 14
    • Views: 339
    14.04.19 18:21 Go to last post
  17. Gens attacking at slowest speed

    Is it me or do all gens, once sent to attack a camp, move ever so slowly regardless of whether a horseshoe has been used or not? It doesn't matter...

    Started by Elco, 21.02.19 22:28
    • Replies: 3
    • Views: 207
    12.04.19 13:35 Go to last post
  18. Combat Academy makes 3 units

    Well, it's exactly like that. Instead of 7 types of the new units I have only the 'Attacking' 3 ones. This makes the quest 'New troops' impossible as...

    Started by faivq, 26.11.14 16:58
    • Replies: 4
    • Views: 11,386
    12.04.19 06:16 Go to last post
  19. Dutch server

    Hi, am I the only one who cannot contact the Dutch server? Densje144

    Started by Densje144, 08.04.19 19:17
    • Replies: 3
    • Views: 189
    09.04.19 09:06 Go to last post
  20. Visual bug: Ground terrain appearing on top of a building in archie 5

    I figured I should report this visual bug. The brown (march?) terrain is appearing on top of the building, causing it to not be completely visible.

    Started by TheThingu, 06.04.19 20:54
    • Replies: 4
    • Views: 173
    08.04.19 20:19 Go to last post

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