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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,416
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 65,295
    11.10.19 10:52 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 299
    • Views: 340,459
    29.09.19 21:39 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 72,568
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 67,128
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Ghost Ship needs a building licence

    As the title says - has anyone else noticed that the ghost ship uses a building licence when it appears? Is this intended? and what happens if you...

    Started by Bobblyt, Today 17:36
    • Replies: 0
    • Views: 19
    Today 17:36 Go to last post
  2. Angry love garden 25 res building-has any one got the 25 building buff hearts lock lev 2

    love garden 25 RES building-has any one got the 25 building buff hearts lock lev 2) , i can only find 20 res within the love garden, i have...

    Started by royavatar, 06.03.19 23:11
    2 Pages
    1 2
    • Replies: 17
    • Views: 1,409
    Today 02:43 Go to last post
  3. gemini gen bugged

    The new Gemini gen, is bugged or the description is wrong. The description say he have a recovery time of 1 hour and 20 min. but if you you give...

    Started by GollrDK, 23.09.19 07:36
    • Replies: 4
    • Views: 905
    09.11.19 11:45 Go to last post
  4. Unhappy Event Calendar special door not open...

    So, my event calendar door won't let me select the award. Also, my friend who I invited to ToW did not get the lootspot, but I got my rewards. ...

    Started by sparkies2013, 27.10.19 10:26
    4 Pages
    1 2 3 ... 4
    • Replies: 38
    • Views: 1,229
    09.11.19 01:50 Go to last post
  5. giant battle

    i have took down bridge then got shard made dynamite used it then took down camp 6 but no shard to make next dynamite so stuck need help asap

    Started by victoria333, 02.11.19 15:18
    • Replies: 1
    • Views: 207
    02.11.19 15:57 Go to last post
  6. Tutorial Quest "Complete a Collection"/Country Saying

    Before the update to stacking in the star menu this quest used to read: "Complete the "Country Saying" collection by gathering all the required...

    Started by Iolanthe, 06.09.16 17:44
    • Replies: 3
    • Views: 22,789
    31.10.19 08:47 Go to last post
  7. Angry Spooky Bronze mine cannot be placed

    So I bought a Spooky Bronze mine today only to find out I cannot place it anywhere on my island at all. Anyone else run into this?

    Started by Mindslayer, 26.10.19 17:01
    • Replies: 4
    • Views: 438
    30.10.19 17:46 Go to last post
  8. connection lost

    Hey. I just got connection lost 11 times , one after the other. the box in the middle of the screen show a little guy with a hammer, working on a...

    Started by Josepha, 30.10.19 13:36
    • Replies: 0
    • Views: 112
    30.10.19 13:36 Go to last post
  9. Premium Friend Buff doesn't double mine production

    I have a Premium Friend buff running and it has doubled the production of mines that were built before the buff was started - level 3 mines, buffed...

    Started by Rorschah, 27.10.19 21:34
    • Replies: 2
    • Views: 217
    29.10.19 15:40 Go to last post
  10. missing items

    Hi, When i produce trick and treats in the provision house they keep disappearing once they have been produced. Also when i stop my Pumpkin...

    Started by Lady-Laura, 28.10.19 10:21
    • Replies: 1
    • Views: 142
    28.10.19 10:49 Go to last post
  11. Older Gemini General going to star meny after adventures.

    As heading says. I have 2 older gemini generals. Sometimes when they come back from adventures they go to the star meny instead of building a camp...

    Started by Dragavon, 27.10.19 11:43
    • Replies: 2
    • Views: 211
    27.10.19 12:52 Go to last post
  12. hotfix has reset event calendar

    i just logged in and went to the calendar to open today's door and saw that the first 3 days which i have opened are now closed, and i'm being asked...

    Started by Dangermouse69, 24.10.19 17:39
    • Replies: 2
    • Views: 326
    25.10.19 09:58 Go to last post
  13. Missing Monsters from the mist

    Had to cancel the venture about two days ago. It said it will return in a mail. Was looking for it today but can't find it anywhere. Not in mail, nor...

    Started by Norton_C, 24.10.19 09:26
    • Replies: 2
    • Views: 244
    24.10.19 10:47 Go to last post
  14. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    7 Pages
    1 2 3 ... 7
    • Replies: 69
    • Views: 32,701
    19.10.19 13:02 Go to last post
  15. collection quest in ventures does not appear

    HI, In ventures Hansel and Gretel i dont recieve collection quest to find 1 stinky mushroom. I clear all map. Cant finish.... prem day is...

    Started by rbkuki, 12.10.19 08:45
    2 Pages
    1 2
    • Replies: 12
    • Views: 597
    18.10.19 19:16 Go to last post
  16. Adventure Bookbinder

    Does anyone find when you have two of these the rate of production does not increase.

    Started by jaspair, 17.10.19 19:53
    • Replies: 5
    • Views: 264
    17.10.19 21:12 Go to last post
  17. Weekly ship disapeared before completed

    Since noone else posting ! My ship already gone because I completed the 3 ship-quests - but many other have been saying their weekly ship gone -...

    Started by halv12, 15.10.19 12:55
    2 Pages
    1 2
    • Replies: 12
    • Views: 666
    16.10.19 19:31 Go to last post
  18. Giant Battle ended without killing last 4 camps

    As per title, I didn't kill the last 4 camps yet when I went to the venture to finish it all the boxes were ticked saying I'd killed all 4, yet they...

    Started by Steve1077, 28.08.19 12:44
    • Replies: 5
    • Views: 1,016
    15.10.19 09:05 Go to last post
  19. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    3 Pages
    1 2 3
    • Replies: 27
    • Views: 16,008
    12.10.19 01:12 Go to last post
  20. Epic Woordyard

    I appear to be missing a number of production chains from the Epic Woodyard dispute completing all the quests and wondering if anyone else is having...

    Started by Myst1qu3, 09.10.19 14:01
    • Replies: 2
    • Views: 214
    09.10.19 15:08 Go to last post

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