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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    16 Pages
    1 2 3 ... 16
    • Replies: 151
    • Views: 15,018
    15.04.18 05:56 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 26,562
    25.09.17 11:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 4,379
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Roads sometimes visible and sometimes not

    Tried on different browsers/OS/servers - same result. When scrolling over map on home island then Roads are sometimes visible and next time you...

    Started by halv12, 23.05.18 13:31
    2 Pages
    1 2
    • Replies: 11
    • Views: 194
    Yesterday 10:55 Go to last post
  2. Landing general shuffles the others (already attacking) and makes havoc

    In YWC I had Mary and Anslem marching to their target camps when Dracul landed. Dracul took the spot in which Mary was placed! Both Mary and Anslem...

    Started by Kris3457, 24.05.18 09:46
    • Replies: 1
    • Views: 77
    24.05.18 17:43 Go to last post
  3. guild chat disappearing regularly

    Many of us on newfoundland are having the problem that when we switch zones chat resets, and guild chat disappears entirely, regardless of whether we...

    Started by rathbone93, 11.05.18 02:52
    • Replies: 5
    • Views: 121
    24.05.18 09:34 Go to last post
  4. Weapon Crafting Guide working selectively

    Weapon Crafting Guide is supposed (according to its description) to affect many more buildings than it does. Currently, on my island it's adding...

    Started by Kris3457, 23.05.18 13:01
    • Replies: 0
    • Views: 44
    23.05.18 13:01 Go to last post
  5. Moved: New Health Bar Feedback

    Started by t00tie, 23.05.18 11:40
    • Replies: -
    • Views: -
    23.05.18 12:53 Go to last post
  6. Cannot buy from shop during Happy Hour

    Hi I havn't bought gems before, but I am considering to do so. But - for the second time in a row - the shop isn't working during Happy Hour....

    Started by TheDane2018, 22.05.18 05:34
    • Replies: 2
    • Views: 74
    22.05.18 07:23 Go to last post
  7. PvP - Temporary slots are broken

    I have just conquered and claimed a colony as I do almost every day. BIG was my surprise having to pay for a temporary slot :confused: I paid...

    Started by kke2100, 10.05.18 06:45
    • Replies: 7
    • Views: 195
    21.05.18 10:05 Go to last post
  8. Somethings wrong :(

    Hi, wondering if anyone can help me when i log in Game freezes , then shuts down , reboots and starts Pc up PC works fine , ran scan etc ,...

    Started by twister_, 17.05.18 11:22
    • Replies: 8
    • Views: 256
    18.05.18 01:36 Go to last post
  9. Cannot login

    constantly asks me for a captcha that is nowhere to be seen. On top of that if I try to contact livesupport ... also a frigging captcha that IS...

    Started by Rhylian, 15.05.18 17:25
    • Replies: 0
    • Views: 78
    15.05.18 17:25 Go to last post
  10. Issue with Storm Recovery scenario

    I have done dozens of Storm Recovery which is really cool to do when you have lots of magic beans and grout, I'm used to do them as soon as I get a...

    Started by LillyAmy, 28.08.17 14:19
    • Replies: 6
    • Views: 949
    14.05.18 21:38 Go to last post
  11. login daily reward is broken on this you see i mist the login that is what the game is saying but i login yesterday on day 6 and today is day 7 off that...

    Started by heinwe, 14.05.18 11:29
    • Replies: 1
    • Views: 88
    14.05.18 12:14 Go to last post
  12. The fisherman and his wife

    The part of "end the curse" quest where you collect glowing herbs x3 collectibles , only gave 2 herbs instead of 3 so i cant make the last buff.The...

    Started by Flemishlion, 12.05.18 01:18
    • Replies: 3
    • Views: 228
    13.05.18 21:33 Go to last post
  13. Hourglass

    I use Chrome. I'm having problems with the game getting stuck on the hour glass. It happens particularly when I buy something from Trade &...

    Started by Rosejane, 07.05.18 17:03
    • Replies: 2
    • Views: 154
    08.05.18 09:22 Go to last post
  14. "Bigger Deposits" not compatible with "Iron-Willed" Geologist

    Iron deposits are the same size as they were before this mini-event: EDIT: Sorry... never mind... my bad! I got mixed up with iron...

    Started by Madorosu, 04.05.18 14:19
    • Replies: 6
    • Views: 242
    07.05.18 15:37 Go to last post
  15. Lost lost puppy

    some timeduring the wheat production phase my lost puppy quest disapperared from menu, refresh etc no effect, someone else in guild had same problem....

    Started by stonewaller, 04.05.18 21:13
    • Replies: 0
    • Views: 83
    04.05.18 21:13 Go to last post
  16. One up skilll report 2 times

    After this weeks fixes and maint. I get a 2nd one-up report when having killed a gen with the one-up skill. The gen is revived for a very short time...

    Started by Urd123, 09.12.17 15:29
    2 Pages
    1 2
    • Replies: 16
    • Views: 643
    04.05.18 15:53 Go to last post
  17. "Quality Copper Mineshafts" Skill Description Says Coal instead Of Copper

    Its just a small error in the description of two of the skills for the geo regarding the quality copper and gold mineshaft skills, they say coal...

    Started by PELIAS, 24.03.18 05:49
    • Replies: 6
    • Views: 452
    02.05.18 13:52 Go to last post
  18. One general dissapeared from my star menu

    1 MoMA is invisble (strage bug) - Today Morming (~10AM CEST) I accpected a BK ls from guild mate. - I heard the notification BK accepted, I sent a...

    Started by Pretenza, 29.04.18 14:33
    • Replies: 5
    • Views: 176
    02.05.18 10:45 Go to last post
  19. Game freeze ali baba the young woodcutter

    Every time I move my generals from position 4 to position 5 after beating camp 15 my browser freezes, it does it every time without fail, am I the...

    Started by Steve1077, 14.08.17 10:46
    3 Pages
    1 2 3
    • Replies: 28
    • Views: 4,254
    01.05.18 13:10 Go to last post
  20. Geo found 2 mines, but quest counted only 1

    Quest: A Really Sharp Claw (short letters) --> Underground --> Find 5 Copper deposits. My Cons Geo found 2 Copper mines, but only 1 was counted in...

    Started by Syltom1, 28.04.18 18:12
    • Replies: 1
    • Views: 73
    28.04.18 19:15 Go to last post

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