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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    17 Pages
    1 2 3 ... 17
    • Replies: 163
    • Views: 23,687
    30.07.18 22:31 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 7
    • Views: 29,761
    19.06.18 04:36 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 6,333
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Sleeping Volcano

    One of the recent updates has messed up the quests on this mini adv. The first quest doesn't complete after killing the first tower as it used to,...

    Started by Nogbad, Yesterday 04:00
    • Replies: 1
    • Views: 60
    Today 05:23 Go to last post
  2. cant log in Captcha required

    my wifes account had attempted hack from bulgria had a email from ubisoft to change pw etc did that she went to log in and couldnt keeps coming up...

    Started by hades8840, 28.05.18 12:32
    • Replies: 9
    • Views: 990
    Yesterday 23:12 Go to last post
  3. gem merchant page doesnt load

    Have tried to buy gems yesterday and today...but unable too... Keep getting the following message : prntscr.com/juhngr

    Started by myriamsje, 13.06.18 13:40
    2 Pages
    1 2
    • Replies: 18
    • Views: 455
    Yesterday 17:28 Go to last post
  4. random chat box based bugs (again)

    these keep coming back, one seems to disable any form of keyboard input be it in chat, amounts in TO or placing deposits. It's somehow linked to...

    Started by Nogbad, Yesterday 04:05
    • Replies: 1
    • Views: 34
    Yesterday 14:28 Go to last post
  5. 1 up not working on ls

    for the past week my mms which has 1 up does not recover immediately on ls. This has happened on oil lamp and betrayed little tailor addys. not sure...

    Started by Crystaline23, 15.08.18 19:42
    • Replies: 0
    • Views: 39
    15.08.18 19:42 Go to last post
  6. building update, takes more then 7 days long

    Dear all. First of all my compliments for the excellent game. Around 3 of august corrent, i´ve put some of my buildings to upload to the next...

    Started by LORDRAGON, 15.08.18 13:24
    • Replies: 3
    • Views: 55
    15.08.18 14:45 Go to last post
  7. Combat Preview "sticks"

    use combat preview but after it throws up the result, its still stuck to your general so you have to un-click it manually. Not a huge bug in the...

    Started by Thejollyone, 12.08.18 18:05
    • Replies: 5
    • Views: 87
    14.08.18 16:12 Go to last post
  8. Quest bug

    I have watched the battle report as the mission requests but the mission will not complete.

    Started by Fletcher5, 12.08.18 20:12
    • Replies: 6
    • Views: 135
    13.08.18 22:56 Go to last post
  9. The king's letter

    Hello i received the e-mail i read it and deleted it before i reached the 800 settlers now i have 800 settlers but the "open window mail" is not...

    Started by Dragonwood, 01.08.18 06:56
    • Replies: 7
    • Views: 242
    12.08.18 16:48 Go to last post
  10. Adventure box-log out

    When on home island and an adventure ends that I had an LS in, the adventure box is still on my screen, when I click on it to try and close the box...

    Started by PELIAS, 04.08.18 16:14
    • Replies: 4
    • Views: 170
    11.08.18 12:18 Go to last post
  11. Achievements lists not displaying correctly

    hi has anyone noticed the ali addy achivment is broken in the list https://prnt.sc/kbd0o1 1st and 3rd theif missing tow missing oil lamp and...

    Started by Betty_chook, 26.07.18 15:32
    2 Pages
    1 2
    • Replies: 10
    • Views: 372
    10.08.18 20:18 Go to last post
  12. Impossible daily quest - mine titanium

    I'm Level 51 and just got a Daily Quest to mine 80 titanium. Since the titanium mine isn't available until Level 61 (and I'm not likely to gain 10...

    Started by RobD, 07.08.18 05:47
    • Replies: 9
    • Views: 205
    08.08.18 16:24 Go to last post
  13. Exclamation Unknown Regions bug after co-op update on 25th July 2018

    hello ... i just found a bug in MCC Unknown regions I have cleared 3 villages collected the furs at each and applied the buffs at each stage ...

    Started by luckydiddy, 26.07.18 10:34
    5 Pages
    1 2 3 ... 5
    • Replies: 48
    • Views: 2,301
    08.08.18 14:01 Go to last post
  14. Fruits of hardship does not get premium bonus

    No idea if its already reported bu if this is cast by a friend its 36hrs if that friend is on prem shouldnt a 10% bonus apply which it isnt

    Started by hades8840, 19.07.18 12:25
    • Replies: 4
    • Views: 177
    07.08.18 13:55 Go to last post
  15. lucky explorer limit

    From my understanding the limit was 8 but because bb messed up that went to 9 now i have 8 did have 7 bought one during the football event with...

    Started by hades8840, 04.08.18 23:53
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 478
    06.08.18 21:49 Go to last post
  16. An Error Was Detected on This Zone.

    An Error Was Detected on This Zone. Please try Again. Anyone else having this issue? Been like this for at least 4 hours... >>> Screenshot >>>>...

    Started by ddac, 06.08.18 19:24
    • Replies: 2
    • Views: 64
    06.08.18 21:33 Go to last post
  17. people of the mountain bug

    https://imgur.com/a/x2sTTkQ can you help me with that pls :(

    Started by pajdo11, 05.08.18 17:13
    • Replies: 2
    • Views: 108
    05.08.18 18:16 Go to last post
  18. PvP - Temporary slots are broken

    I have just conquered and claimed a colony as I do almost every day. BIG was my surprise having to pay for a temporary slot :confused: I paid...

    Started by kke2100, 10.05.18 06:45
    • Replies: 8
    • Views: 453
    02.08.18 22:04 Go to last post
  19. Tomb Raiders - Camp 3

    Anyone else experiencing unexpected losses when attacking Camp 3 of TR with Nusala?

    Started by OleGit, 30.07.18 13:57
    • Replies: 7
    • Views: 166
    01.08.18 06:25 Go to last post
  20. Star coins dont stack up

    I did a nords, and received 35763 experience points, and also 31 star coins. EVERY individual camp was killed with a star skilled general, which...

    Started by Ammok, 18.05.17 05:37
    7 Pages
    1 2 3 ... 7
    • Replies: 63
    • Views: 14,827
    29.07.18 09:45 Go to last post

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