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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    15 Pages
    1 2 3 ... 15
    • Replies: 144
    • Views: 10,843
    17.12.17 16:16 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 23,849
    25.09.17 11:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 2,847
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Uplay account can't be used on tsotesting

    Hi, I can log on the TSO server with my UPlay account but I can't use it with tsotesting. It first says "Registration is not yet complete" and...

    Started by Rodentia, Yesterday 08:53
    • Replies: 4
    • Views: 80
    Yesterday 15:25 Go to last post
  2. Exselsior

    possible glitch with exselsior. it says i have 1 crystal, same in storage. but when i try to use it, it uses gems without any warnings. didnt notice...

    Started by cliff60, 01.02.18 12:08
    • Replies: 6
    • Views: 534
    18.02.18 09:44 Go to last post
  3. Bugged Quest: "Epic Workyards - Full Speed!"

    Bugged Quest: "Epic Workyards - Full Speed!" The quest show as complete, but there is no button to press to complete the quest. I have...

    Started by PrincessJean, 11.02.18 17:25
    • Replies: 3
    • Views: 223
    12.02.18 09:08 Go to last post
  4. Rangers in The Fisherman and his wife

    I've been losing more troops than I should a few times on The Fisherman and his wife. The problem seems to be the rangers, who is acting a bit wierd....

    Started by MorellaCarter, 10.02.18 16:22
    • Replies: 2
    • Views: 119
    10.02.18 20:05 Go to last post
  5. Skilled deposits

    Hello, i have 2 out of 6 skilled geos for copper deposits and these 2 always spawn at same locations, i think it should be random location.... anyone...

    Started by IMarduk, 06.02.18 13:06
    • Replies: 0
    • Views: 145
    06.02.18 13:06 Go to last post
  6. Freezes when starting an adventure/mission

    Hi Whenever I start an adventure, there is that normal message in the top left corner telling me I've started it, then the game freezes...

    Started by Rafnir, 17.12.17 14:15
    2 Pages
    1 2
    • Replies: 12
    • Views: 580
    04.02.18 13:40 Go to last post
  7. The Green Initiative (Side Quest) BUG

    Quest asks for 3 hardwood foresters I have 3 and it's gone fully green but it wont complete pls help.

    Started by Seaga, 30.01.18 23:01
    • Replies: 1
    • Views: 122
    31.01.18 07:06 Go to last post
  8. Game freeze ali baba the young woodcutter

    Every time I move my generals from position 4 to position 5 after beating camp 15 my browser freezes, it does it every time without fail, am I the...

    Started by Steve1077, 14.08.17 10:46
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 2,162
    29.01.18 20:07 Go to last post
  9. Expedition supplier is sorted incorrectly

    A trivial thing, but the Expedition supplier is classified as Explorer class not General class in the Star menu, and so doesn't appear with the other...

    Started by Wulfmeister, 24.01.18 17:27
    • Replies: 2
    • Views: 213
    25.01.18 20:25 Go to last post
  10. Ali Baba, The Young Wood Cutter - Mary Christmas SOLO - Fast Leaner XP Bug

    Hi Blue Byte, I made a guide with General Mary, and it looks like the Skill Fast Leaner is not working. Follow screenshots, prnt.sc/i0l3na ...

    Started by TiuBean, 15.01.18 15:46
    2 Pages
    1 2
    • Replies: 12
    • Views: 820
    17.01.18 15:26 Go to last post
  11. Couldn't load plugin.

    Please read my post before assuming anything. I am a steam player. Yes, I know of the plugin issue - this happened on a previous laptop as well....

    Started by Melanora, 09.01.18 06:24
    • Replies: 4
    • Views: 274
    11.01.18 22:55 Go to last post
  12. Coins production representation Issue

    Hello. Please open "Economy Overview"->"Coins production". You can see a tree, left branch contain Wheatfield and Wheat. It is abnormal, for coin...

    Started by Alexd77, 11.01.18 20:11
    economy overview
    • Replies: 1
    • Views: 108
    11.01.18 20:13 Go to last post
  13. TO is dead broken

    I post an offer, and it doesn't appear in my list. I post 1 more offer, and it doesn't appear either. I can see that the amount of goods is...

    Started by Mizogin, 05.01.18 19:27
    • Replies: 5
    • Views: 382
    11.01.18 16:55 Go to last post
  14. Flash works extremely SLOW in Firefox

    Chosen solution Would you check this setting please : Type in the mozilla firefox address bar: about:config (press Enter) (promise to be...

    Started by Kumcats, 10.01.18 23:49
    • Replies: 1
    • Views: 141
    11.01.18 06:30 Go to last post
  15. Issues with latest Firefox 55.0.3 2017/08/25 [with fix]

    I'm having problems with the game not responding to mouse input with the latest Firefox. Steps to problem. 1. Start game as normal 2. Switch...

    Started by WildWizard, 26.08.17 02:35
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 5,164
    11.01.18 06:28 Go to last post
  16. missing golden units

    i came back to the game from 2013 and my golden units are mising. golden general, golden explorer and golden geologist. why is that?

    Started by StoyC, 05.01.18 23:31
    • Replies: 1
    • Views: 192
    08.01.18 15:39 Go to last post
  17. Support Ticket - no confirmation

    After clicking [Send] on the contact support form there seems to be no confirmation now, no indication that the form did anything at all. Zone...

    Started by Tripi, 15.11.13 09:48
    • Replies: 2
    • Views: 811
    06.01.18 09:45 Go to last post
  18. Tikki-disappeared.

    Started a Tikki(25th of the day)...went offline for 6/7 hours to return to: prnt.sc/hw6xl7 still in quests... but prnt.sc/hw6ypc ...

    Started by cheethamhill, 05.01.18 06:04
    • Replies: 2
    • Views: 136
    05.01.18 09:37 Go to last post
  19. event calendar and achievement issue

    Good morning there seems to be a issue with the event calendar and achievements I have opened all windows and yet my achievements think I have only...

    Started by charlienorbert, 01.01.18 11:03
    • Replies: 2
    • Views: 232
    03.01.18 15:13 Go to last post
  20. Assinged units issue

    So after returning from an adventure I checked the settlers icon & it says I have 156 assigned units yet no units are assigned to any of my four...

    Started by getfunky, 02.01.18 14:46
    • Replies: 3
    • Views: 177
    02.01.18 15:18 Go to last post

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