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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,434

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 223,425
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 69,407
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 258,125
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,539,753
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 923,239
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 259,076
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. [Sandycove] connection issues

    Hi, connection errors are back on Sandycove, game takes forever to load, and when I finally get in I can't stay connected for more than 30 seconds...

    Started by Danus1986, 03.11.24 09:28
    • Replies: 5
    • Views: 251
    Max_turtle
    Today 20:47 Go to last post

  2. Impossible to login to game without at least an hours wait!

    Come on guys get your server sorted! The delay to get logged in to the game at the moment is a joke and will drive people to find new games to play....

    Started by Wotaplonker, Yesterday 01:00
    • Replies: 3
    • Views: 221
    First_Lord
    Today 15:28 Go to last post

  3. Books having no effect.

    Two books offbeat roads Hero Ore intended to increase the chances of finding titanium ore on long treasure hunts are nt working correctly....

    Started by MaelstromJ, 04.09.24 13:53
    • Replies: 3
    • Views: 757
    MaelstromJ
    06.11.24 14:34 Go to last post

  4. Uncleared outbid notices

    Any idea when this mass of Outbid notices ( dated from January 2023) is going to be cleared from my inbox. Its nearly two years now. I can't remember...

    Started by MaelstromJ, 04.09.24 14:03
    • Replies: 1
    • Views: 1,677
    MaelstromJ
    05.11.24 23:49 Go to last post

  5. Angry The recharge has not arrived ~ It has been 3 days

    Double recharge activity on October 30. It hasn't arrived yet I've been emailing for three days. And no one got back to me

    Started by fengchen, 02.11.24 07:56
    • Replies: 0
    • Views: 140
    fengchen
    02.11.24 07:56 Go to last post

  6. Starfall - Residue Processing

    Hi, I'm currently busy with the new Starfall quest, I am at the part "Residue Processing" where I need to craft a Basic Compendium of Starfall...

    Started by Danus1986, 30.01.24 16:10
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 33
    • Views: 49,906
    Danus1986
    30.10.24 15:09 Go to last post

  7. SandyCove Down?

    Is it me, or is the server down? Surely not, day 2 of event? Back up now - lost a morning :(

    Started by Kafka-, 22.10.24 11:30
    • Replies: 2
    • Views: 318
    Kebabtomte
    25.10.24 12:23 Go to last post

  8. Misty Cake LEVEL 80

    NO MMC ENEMY!!!!

    Started by rbkuki, 24.10.24 17:11
    • Replies: 0
    • Views: 231
    rbkuki
    24.10.24 17:11 Go to last post

  9. Event Countdown

    Event countdown is only showing 14 days, Event calendar says 21 days.

    Started by DorotheusII, 21.10.24 12:05
    • Replies: 0
    • Views: 319
    DorotheusII
    21.10.24 12:05 Go to last post

  10. Settler Time ? Issue with time of some queued items

    Oil Mill, Smoke House, and Snack Stand (maybe others that I havnt seen) All these buildings show queue times in the 1000s of days. example of...

    Started by LordCerveau, 30.09.24 15:52
    • Replies: 1
    • Views: 606
    Micwei
    30.09.24 17:19 Go to last post

  11. Server Down Again

    Hi, Another weekend another failure for BlueByte server. Are you not ashamed, do you have no shame. When will it be fixed? My guess is Monday...

    Started by myboro, 27.07.24 12:59
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 5,735
    MuffinMule
    25.09.24 22:39 Go to last post

  12. Something wrong with boxes

    By random I noticed till error. I have two Gift Christmas tree, and I only get one Gift Christmas Tree Box. And then I have two celebrative...

    Started by Ames_84, 24.09.24 13:51
    • Replies: 1
    • Views: 537
    Qualan
    24.09.24 17:03 Go to last post

  13. Exclamation 2024-06-05 Starfall - Residue Processing [NOT FIXED YET]

    I though maybe today i will create post to thank team for FIXING half year BUG, but noooooo seems we need to wait more. Just A REMINDER. PLAYERS...

    Started by bankeris, 05.06.24 10:21
    • Replies: 4
    • Views: 3,469
    zakis1
    01.09.24 20:21 Go to last post

  14. Another Friday and Hammer turns up

    This is a joke, sack yourselves and work in McDonalds

    Started by myboro, 16.08.24 18:36
    2 Pages •
    1 2
    • Replies: 11
    • Views: 6,969
    Nogbad
    25.08.24 03:16 Go to last post

  15. Anniversay Event

    Anniversary Event Empathetic Explorer Limit should be 1 but appears you can buy more.

    Started by hiswitzend, 12.08.24 08:51
    • Replies: 4
    • Views: 1,522
    Danus1986
    15.08.24 12:31 Go to last post

  16. Community Goal bugged

    Community goal is currently showing me we have donated 524,299,144/1,500,000,000 this is the same bug as seen on test as a result we was not able to...

    Started by DorotheusII, 12.08.24 10:14
    • Replies: 1
    • Views: 865
    BB_Saqui
    12.08.24 12:19 Go to last post

  17. When do I get my ghost ship back

    Last year around Easter my ghost ship and the weekly quest I used to get with it- vanished. I have since then written here on forum about the issue...

    Started by Urd123, 16.06.23 12:37
    • Replies: 3
    • Views: 13,678
    First_Lord
    12.08.24 11:07 Go to last post

  18. Guild vote jammed

    Guild Market voting is not working again

    Started by DorotheusII, 01.08.24 07:36
    • Replies: 0
    • Views: 1,440
    DorotheusII
    01.08.24 07:36 Go to last post

  19. Forums downtime (error 503)

    The forums seem to be down more than up for me recently, the main site works fine but then the forums fail to load with a 503 error. Is this...

    Started by Kotugo, 12.07.24 13:23
    • Replies: 1
    • Views: 1,362
    sparkz
    12.07.24 13:33 Go to last post

  20. SCRAPPER mining problem

    Yesterday I placed all SCAPPERS to mine. BOOM! I was locked out. Today I got back in, just to find that one of those is not mining. Seems that...

    Started by JJKom, 27.01.24 07:35
    3 Pages •
    1 2 3
    3 Attachment(s)
    • Replies: 20
    • Views: 29,995
    capsule19
    11.07.24 06:56 Go to last post
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