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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,415
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    13 Pages
    1 2 3 ... 13
    • Replies: 128
    • Views: 6,892
    17.05.19 02:07 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 290
    • Views: 116,428
    25.04.19 08:45 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 51,985
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 31,580
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. unable to log in

    have been trying for just over 30 mins and loading bar stuck halfway, anyone else experiencing same?

    Started by case, 29.01.19 19:30
    7 Pages
    1 2 3 ... 7
    • Replies: 68
    • Views: 2,879
    Yesterday 22:51 Go to last post
  2. Incoherent time display in chat

    Have you invented the time machine ?

    Started by Soupssss, 16.05.19 23:39
    • Replies: 7
    • Views: 112
    18.05.19 18:03 Go to last post
  3. QM garrisons trying to forever with Observatory

    When I activate Observatory buff and send QM to other adv, OR my home island, I get this strange behavior, and I recorded it in a video, it is not...

    Started by TheVictorious, 21.04.19 20:37
    • Replies: 4
    • Views: 217
    18.05.19 10:23 Go to last post
  4. Easter Eent Quest bug

    Hello, In the quest window, my guild mates and my friends have a quest: Easter preparation with a timer: 'Wait x hour", but i dont have it, no...

    Started by Mambolina, 19.04.19 18:55
    28 Pages
    1 2 3 ... 28
    • Replies: 275
    • Views: 12,447
    17.05.19 13:18 Go to last post
  5. Possible bug with gold hearted geo

    I bought both sent both out unskilled they both found a dep which would normally be 300 one was 700 so i assume thats 300x2 plus the other geo...

    Started by ginny31, 21.04.19 11:16
    • Replies: 3
    • Views: 307
    13.05.19 13:26 Go to last post
  6. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    6 Pages
    1 2 3 ... 6
    • Replies: 59
    • Views: 5,987
    11.05.19 15:51 Go to last post
  7. Lost Eggs quest is stuck under Waiting quests

    Hi, The quest is stuck under waiting quests prntscr.com/nhbw2c Can you please assist?

    Started by Ganzoo, 26.04.19 18:33
    2 Pages
    1 2
    • Replies: 14
    • Views: 716
    11.05.19 07:33 Go to last post
  8. can't load plugin

    I can't play TSO anymore. It always says "can't load plugin". Using Steam for quite a while now, never had any problems until now :(

    Started by DanieLeic, 04.01.16 17:46
    5 Pages
    1 2 3 ... 5
    can't log in, failure, flashplayer, pumpkins
    • Replies: 41
    • Views: 100,372
    09.05.19 10:58 Go to last post
  9. slim browser issues.

    i have downloaded the slim browser on to my lap top and table top PC both on Win 10, while the Laptop runs it great the PC tells me i need to...

    Started by BaronPinkpaws, 02.05.19 14:04
    • Replies: 2
    • Views: 190
    09.05.19 10:54 Go to last post
  10. Easter Event 2015 - Bre for the memory quest

    Easter Event 2015 - Brew for the memory quest It ask to produce 1000 brew but does not advance even if i produce a lot :o

    Started by Pucapuca, 15.03.16 14:15
    • Replies: 4
    • Views: 3,535
    09.05.19 08:15 Go to last post
  11. Spineless bears?

    I prefer my bears with vertebrae. Wobbly bears would be weird - and probably couldn't stand on their rear legs as the description claims.

    Started by IainC, 04.05.19 16:21
    • Replies: 5
    • Views: 170
    06.05.19 17:06 Go to last post
  12. Come on buck the game up...

    In the last hour the game has frozen and Ive had to relog 5 times using Internet Explorer - its no better with firefox. For some considerable time at...

    Started by MaelstromJ, 05.05.19 13:04
    • Replies: 3
    • Views: 166
    06.05.19 17:05 Go to last post
  13. Coop games lag, and generals troop load issues

    Noticed problems during event while playing with people from australia or europe on coop games, the general loads sometime hangs on confirm, some...

    Started by Daniel_11, 04.05.19 19:09
    • Replies: 0
    • Views: 54
    04.05.19 19:09 Go to last post
  14. Easter Quest "The Egg Competition" is not starting

    I have had this "Egg Competition" quest for a couple of days and it is not starting, and the first sub quest has a text which should tell me what...

    Started by flexsettler, 04.05.19 08:30
    • Replies: 4
    • Views: 158
    04.05.19 14:57 Go to last post
  15. No cancel option for Love garden quests?

    Hello, is it just me not finding it or has the love garden quest (when 20-24 buffed buildings) does not have a cancel button? I have a quest i...

    Started by Nolyka, 11.03.19 20:58
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 794
    04.05.19 05:56 Go to last post
  16. Observatory bugged

    Generals just loop through the landing animation until the time they would have reached the addie without the buff. Normal generals actually seem to...

    Started by Jim_B, 23.02.19 23:15
    10 Pages
    1 2 3 ... 10
    • Replies: 93
    • Views: 5,861
    02.05.19 17:32 Go to last post
  17. Post Cant click on the merchant

    Hi can anyone help me, Since the easter event I click on the merchant icon at the bottom of the screen but nothing happens. I have logged this...

    Started by Thor2go, 02.05.19 06:27
    • Replies: 2
    • Views: 84
    02.05.19 14:26 Go to last post
  18. Horseback - not finalizing after killed all camps

    I killed all the camps, but for some reason the adv did not ended... I got back to home and come back to adv, did close the chrome, logged again...

    Started by Oyugami, 02.05.19 14:17
    • Replies: 0
    • Views: 72
    02.05.19 14:17 Go to last post
  19. Spring Park: No effect beyond 2nd one

    Buying and placing a third Spring Park does not decrease cooldown phase - it remains to be 23h 30 min. but should be 15h 40 min (with 3) or 11h 45...

    Started by Wuselwirbel, 01.05.19 00:50
    • Replies: 1
    • Views: 161
    01.05.19 11:17 Go to last post
  20. Cant right in chat

    Hi I got no right bar in gilled or chat

    Started by graceland, 29.04.19 14:55
    • Replies: 1
    • Views: 83
    29.04.19 15:24 Go to last post

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