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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,416
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 54,403
    11.10.19 10:52 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 299
    • Views: 312,504
    29.09.19 21:39 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 70,727
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 63,474
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    7 Pages
    1 2 3 ... 7
    • Replies: 69
    • Views: 27,499
    19.10.19 13:02 Go to last post
  2. collection quest in ventures does not appear

    HI, In ventures Hansel and Gretel i dont recieve collection quest to find 1 stinky mushroom. I clear all map. Cant finish.... prem day is...

    Started by rbkuki, 12.10.19 08:45
    2 Pages
    1 2
    • Replies: 12
    • Views: 379
    18.10.19 19:16 Go to last post
  3. Adventure Bookbinder

    Does anyone find when you have two of these the rate of production does not increase.

    Started by jaspair, 17.10.19 19:53
    • Replies: 5
    • Views: 113
    17.10.19 21:12 Go to last post
  4. Weekly ship disapeared before completed

    Since noone else posting ! My ship already gone because I completed the 3 ship-quests - but many other have been saying their weekly ship gone -...

    Started by halv12, 15.10.19 12:55
    2 Pages
    1 2
    • Replies: 12
    • Views: 444
    16.10.19 19:31 Go to last post
  5. Giant Battle ended without killing last 4 camps

    As per title, I didn't kill the last 4 camps yet when I went to the venture to finish it all the boxes were ticked saying I'd killed all 4, yet they...

    Started by Steve1077, 28.08.19 12:44
    • Replies: 5
    • Views: 601
    15.10.19 09:05 Go to last post
  6. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    3 Pages
    1 2 3
    • Replies: 27
    • Views: 12,321
    12.10.19 01:12 Go to last post
  7. Epic Woordyard

    I appear to be missing a number of production chains from the Epic Woodyard dispute completing all the quests and wondering if anyone else is having...

    Started by Myst1qu3, 09.10.19 14:01
    • Replies: 2
    • Views: 128
    09.10.19 15:08 Go to last post
  8. Update and trade buffs

    well that update didn't work still waiting for my trade buffs from RPH on UR 15 mins after they were ready,so yeah try again. and the pop up...

    Started by cheethamhill, 09.10.19 08:16
    • Replies: 3
    • Views: 95
    09.10.19 08:54 Go to last post
  9. Question ★ Problem seeing other guildmembers online [7328]

    Does anyone else have problems to see other guild members online, when you're in guild or all tabs? Everyone in our guild has this problem, we see...

    Started by faiyaan, 26.04.16 09:05
    5 Pages
    1 2 3 ... 5
    • Replies: 47
    • Views: 40,855
    09.10.19 07:05 Go to last post
  10. gemini gen bugged

    The new Gemini gen, is bugged or the description is wrong. The description say he have a recovery time of 1 hour and 20 min. but if you you give...

    Started by GollrDK, 23.09.19 07:36
    • Replies: 3
    • Views: 475
    05.10.19 12:37 Go to last post
  11. any way to link old acc to steam acc?

    is their a way to link an old acc to my steam acc and how thanx

    Started by igofast, 01.10.19 07:02
    • Replies: 1
    • Views: 174
    02.10.19 21:13 Go to last post
  12. Question Island of the Pirates Adventure Tale loot wrong?

    Island of the Pirates difficulty level: 2 Adventure Tales in loot: 1 Shouldnt it be 2?

    Started by topgearfan, 19.09.19 16:59
    • Replies: 3
    • Views: 312
    01.10.19 05:57 Go to last post
  13. cant log in Captcha required

    my wifes account had attempted hack from bulgria had a email from ubisoft to change pw etc did that she went to log in and couldnt keeps coming up...

    Started by hades8840, 28.05.18 12:32
    2 Pages
    1 2
    • Replies: 18
    • Views: 23,983
    29.09.19 20:22 Go to last post
  14. Expedition search

    I know one thread is not enough, there should be a whole forum about bugs and issues with colonies, but this one hit the nerve. Just messed an attack...

    Started by Cylancer, 27.09.19 15:32
    • Replies: 0
    • Views: 91
    27.09.19 15:32 Go to last post
  15. wont download

    have been playing for 4 yrs. 2 days ago after updating windows 10, got the parse box when trying to load. as usual uninstalled game and tried to...

    Started by xiiv, 24.09.19 16:17
    • Replies: 3
    • Views: 184
    26.09.19 00:21 Go to last post
  16. Storage tower "Unlocks an additional buff"

    Hmmm, I can"t find this buff option in Changelogs. Or maybe it's, again, a know bug, by the one who know but keep it for them ? Where can I...

    Started by Soupssss, 21.09.19 19:31
    • Replies: 6
    • Views: 377
    24.09.19 09:35 Go to last post
  17. Event achievment Give Me Ten is stuck

    I have played every day during the event, and done every daily quest I have been given. I completed the event chain a week ago. But the Give Me...

    Started by Dragavon, 22.09.19 10:27
    • Replies: 0
    • Views: 101
    22.09.19 10:27 Go to last post
  18. Daily event quest Side Effects doesnt complete

    It asks to complete Nothing Special. Completed it twice but the quest shows no progress.

    Started by EdaImesEtti, 21.09.19 21:19
    • Replies: 0
    • Views: 80
    21.09.19 21:19 Go to last post
  19. Pause for Breath stuck at 0.

    The Pause for Breath holder quest has been stuck at 0 since this morning. I filed a support ticket but their suggest was to clear my caches (Chrome,...

    Started by Ormuleon, 17.09.19 17:40
    • Replies: 3
    • Views: 162
    17.09.19 18:57 Go to last post
  20. Premium Friend Buff - bug

    After apply PFB by friend, explorer can't finish task, similar to QM with Observatory buff prntscr.com/o3e560

    Started by GrubyMis, 18.06.19 13:11
    5 Pages
    1 2 3 ... 5
    bug, friend buffs, provision house
    • Replies: 48
    • Views: 22,456
    16.09.19 21:52 Go to last post

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