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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 1,045
    27.07.17 15:21 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 7
    • Views: 20,080
    19.09.16 14:39 Go to last post
  3. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Angry Help

    May Building Menu don't light up but one are two item.

    Started by quit, 16.08.17 19:19
    • Replies: 2
    • Views: 75
    Yesterday 15:54 Go to last post
  2. Cant mark colls on friends

    I am currently unable to mark the collectibles on friends and guildies islands. I have seen other people saying the same. This is since last update.

    Started by maryam1, 14.07.17 13:08
    2 Pages
    1 2
    • Replies: 15
    • Views: 582
    Yesterday 11:13 Go to last post
  3. Scenario Count for Achievements

    This issue had been ongoing for over 6 months and nothing appears to be getting done to fix it. There are only 6 scenarios, and the achievement...

    Started by HunyBun, 14.08.17 11:47
    • Replies: 7
    • Views: 153
    16.08.17 15:45 Go to last post
  4. Game freeze ali baba the young woodcutter

    Every time I move my generals from position 4 to position 5 after beating camp 15 my browser freezes, it does it every time without fail, am I the...

    Started by Steve1077, 14.08.17 10:46
    • Replies: 6
    • Views: 124
    16.08.17 07:50 Go to last post
  5. Lucky Find, Iron Mining Surplus and Two Iron in One skills are mutually exclusive.

    I set up one of my geologist with all possible iron skills. Lucky Find lv1 with 15% chance. Iron Mining Surplus lv3 with 24% chance. Two Iron in One...

    Started by The_Sarmatian, 21.07.16 05:36
    4 Pages
    1 2 3 ... 4
    • Replies: 30
    • Views: 6,266
    15.08.17 19:34 Go to last post
  6. Log in Problem

    Every time i log in i get a blank screen and the message 'File loading failed! Please check your network connection, clean your browser cache or try...

    Started by forthy69, 03.07.17 15:43
    2 Pages
    1 2
    • Replies: 13
    • Views: 667
    12.08.17 10:00 Go to last post
  7. I placed barazek on Football trophy 2016 :D

    Well, it is false report, but applied buff to rarity provision house got a report that I buffed football trophy :D Wonder what that will speed up...

    Started by TheVictorious, 10.08.17 18:00
    • Replies: 0
    • Views: 56
    10.08.17 18:00 Go to last post
  8. Flash Crash

    3rd time of doing Stealing From the Rich and for the third time when I move my mma from the same location to exactly the same next location, Flash...

    Started by theheron, 09.08.17 19:26
    • Replies: 1
    • Views: 44
    10.08.17 15:34 Go to last post
  9. Exclamation [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 1,749
    10.08.17 14:55 Go to last post
  10. Slowed down marshals

    After last maintenance, speed of marshals is not only slowed down, but at first, marshal goes the usual speed, and later they lag and is drawn back ...

    Started by Jonytan, 16.05.17 17:28
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,009
    10.08.17 09:01 Go to last post
  11. Problem with Slimbrowser

    When trying to access the forum in the slimbrowser all I get is a whitescreen. I have the latest flashdrivers and using Win7 if that helps.

    Started by LordBosse, 26.07.17 12:02
    • Replies: 9
    • Views: 321
    09.08.17 09:36 Go to last post
  12. Question ★ Problem seeing other guildmembers online [7328]

    Does anyone else have problems to see other guild members online, when you're in guild or all tabs? Everyone in our guild has this problem, we see...

    Started by faiyaan, 26.04.16 09:05
    4 Pages
    1 2 3 ... 4
    • Replies: 39
    • Views: 11,245
    09.08.17 07:33 Go to last post
  13. Exclamation Mining Surplus is not happening anymore after update?

    I just noticed that iron surplus not triggered after searching about 19 iron mines, and now searching another 19, still 0 surplus, I thought it was...

    Started by TheVictorious, 01.07.17 21:11
    • Replies: 2
    • Views: 167
    05.08.17 07:28 Go to last post
  14. Exclamation Gen bumps building from island!!!!

    Would assume this is pretty rare,as i have never seen it happen before.Finished an adventure and was waiting for my QM Claus to return,they tend to...

    Started by babygirl, 04.08.17 22:46
    • Replies: 0
    • Views: 69
    04.08.17 22:46 Go to last post
  15. Typing "0" takes you to Mayors

    Now when I enter 0 as part of a number it takes my back to mayors house..most annoying when trying to refill mines as page always jumps back to mayor...

    Started by The_Lady_Red, 19.07.17 10:08
    2 Pages
    1 2
    • Replies: 16
    • Views: 1,110
    01.08.17 10:38 Go to last post
  16. Angry No chat server available - *freeze*

    Dear bb, Please fix your horrible useless badly programmed woefully underprovisioned non-redundant stupid chat server.

    Started by t00tie, 20.06.17 08:01
    2 Pages
    1 2
    • Replies: 15
    • Views: 599
    01.08.17 07:32 Go to last post
  17. Trade Records

    Since last maintenance/update I only have a record of whats sold, I do not have expired trades... these were very useful for keeping to show how much...

    Started by stonewaller, 23.07.17 20:40
    2 Pages
    1 2
    • Replies: 17
    • Views: 781
    31.07.17 18:46 Go to last post
  18. Sunday slowness

    I had issues again this morning, after entering password hammerman started then froze page refreshed back to login. Had to change browser twice...

    Started by Larili, 30.07.17 11:24
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 391
    31.07.17 11:02 Go to last post
  19. SE landing spots

    The fixed landing spots on Secluded Experiments aren't fixed at all. When I place a gen it makes the blank square, after a few secs it vanishes...

    Started by t00tie, 17.11.16 20:11
    • Replies: 8
    • Views: 1,684
    29.07.17 17:17 Go to last post
  20. unable to log in

    Since this evening (around 17:30 CEST) I'm unable to log in to the game. After attempting to log in, immediatly a pop-under shows, indicating "sorry,...

    Started by Hellknightktt, 27.07.17 17:17
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 2,190
    28.07.17 09:44 Go to last post

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