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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    15 Pages
    1 2 3 ... 15
    • Replies: 144
    • Views: 11,072
    17.12.17 16:16 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 23,970
    25.09.17 11:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 2,915
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Trade Office Bugs

    1) Trades sometimes don't show up in the "Selling" tab of Trade Office despite the fact they are actually listed and people can purchase them. 2)...

    Started by NosajDraw, Yesterday 02:41
    • Replies: 2
    • Views: 66
    Today 13:34 Go to last post
  2. Exselsior

    possible glitch with exselsior. it says i have 1 crystal, same in storage. but when i try to use it, it uses gems without any warnings. didnt notice...

    Started by cliff60, 01.02.18 12:08
    • Replies: 8
    • Views: 622
    Yesterday 17:20 Go to last post
  3. Nukes don't work on final boss Besieged City

    I experienced this myself and just had ls experience it too: Besieged Palace, final boss on besieged City: Can't use Rain of Arrows or Assassin on...

    Started by t00tie, 23.02.18 15:49
    • Replies: 0
    • Views: 63
    23.02.18 15:49 Go to last post
  4. Exclamation European English not loading

    Starting this morning "The Settlers Online" for European English has a distorted main page and doesn't load/log in; tried 3 browsers so far (...

    Started by Mpenzak, 22.02.18 04:33
    6 Pages
    1 2 3 ... 6
    • Replies: 51
    • Views: 4,496
    23.02.18 13:07 Go to last post
  5. Moved: cant log in ?

    what is wrong with the page ? it look all fun , and no way to log in do something now BB

    Started by norfik, 22.02.18 11:30
    • Replies: -
    • Views: -
    22.02.18 09:37 Go to last post
  6. Uplay account can't be used on tsotesting

    Hi, I can log on the TSO server with my UPlay account but I can't use it with tsotesting. It first says "Registration is not yet complete" and...

    Started by Rodentia, 20.02.18 08:53
    • Replies: 4
    • Views: 141
    20.02.18 15:25 Go to last post
  7. Bugged Quest: "Epic Workyards - Full Speed!"

    solved

    Started by PrincessJean, 11.02.18 17:25
    • Replies: 1
    • Views: 247
    11.02.18 17:32 Go to last post
  8. Rangers in The Fisherman and his wife

    I've been losing more troops than I should a few times on The Fisherman and his wife. The problem seems to be the rangers, who is acting a bit wierd....

    Started by MorellaCarter, 10.02.18 16:22
    • Replies: 2
    • Views: 143
    10.02.18 20:05 Go to last post
  9. Skilled deposits

    Hello, i have 2 out of 6 skilled geos for copper deposits and these 2 always spawn at same locations, i think it should be random location.... anyone...

    Started by IMarduk, 06.02.18 13:06
    • Replies: 0
    • Views: 160
    06.02.18 13:06 Go to last post
  10. Freezes when starting an adventure/mission

    Hi Whenever I start an adventure, there is that normal message in the top left corner telling me I've started it, then the game freezes...

    Started by Rafnir, 17.12.17 14:15
    2 Pages
    1 2
    • Replies: 12
    • Views: 622
    04.02.18 13:40 Go to last post
  11. The Green Initiative (Side Quest) BUG

    Quest asks for 3 hardwood foresters I have 3 and it's gone fully green but it wont complete pls help.

    Started by Seaga, 30.01.18 23:01
    • Replies: 1
    • Views: 131
    31.01.18 07:06 Go to last post
  12. Game freeze ali baba the young woodcutter

    Every time I move my generals from position 4 to position 5 after beating camp 15 my browser freezes, it does it every time without fail, am I the...

    Started by Steve1077, 14.08.17 10:46
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 2,255
    29.01.18 20:07 Go to last post
  13. Expedition supplier is sorted incorrectly

    A trivial thing, but the Expedition supplier is classified as Explorer class not General class in the Star menu, and so doesn't appear with the other...

    Started by Wulfmeister, 24.01.18 17:27
    • Replies: 2
    • Views: 228
    25.01.18 20:25 Go to last post
  14. Ali Baba, The Young Wood Cutter - Mary Christmas SOLO - Fast Leaner XP Bug

    Hi Blue Byte, I made a guide with General Mary, and it looks like the Skill Fast Leaner is not working. Follow screenshots, prnt.sc/i0l3na ...

    Started by TiuBean, 15.01.18 15:46
    2 Pages
    1 2
    • Replies: 12
    • Views: 859
    17.01.18 15:26 Go to last post
  15. Couldn't load plugin.

    Please read my post before assuming anything. I am a steam player. Yes, I know of the plugin issue - this happened on a previous laptop as well....

    Started by Melanora, 09.01.18 06:24
    • Replies: 4
    • Views: 296
    11.01.18 22:55 Go to last post
  16. Coins production representation Issue

    Hello. Please open "Economy Overview"->"Coins production". You can see a tree, left branch contain Wheatfield and Wheat. It is abnormal, for coin...

    Started by Alexd77, 11.01.18 20:11
    economy overview
    • Replies: 1
    • Views: 121
    11.01.18 20:13 Go to last post
  17. TO is dead broken

    I post an offer, and it doesn't appear in my list. I post 1 more offer, and it doesn't appear either. I can see that the amount of goods is...

    Started by Mizogin, 05.01.18 19:27
    • Replies: 5
    • Views: 399
    11.01.18 16:55 Go to last post
  18. Flash works extremely SLOW in Firefox

    Chosen solution Would you check this setting please : Type in the mozilla firefox address bar: about:config (press Enter) (promise to be...

    Started by Kumcats, 10.01.18 23:49
    • Replies: 1
    • Views: 157
    11.01.18 06:30 Go to last post
  19. Issues with latest Firefox 55.0.3 2017/08/25 [with fix]

    I'm having problems with the game not responding to mouse input with the latest Firefox. Steps to problem. 1. Start game as normal 2. Switch...

    Started by WildWizard, 26.08.17 02:35
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 5,272
    11.01.18 06:28 Go to last post
  20. missing golden units

    i came back to the game from 2013 and my golden units are mising. golden general, golden explorer and golden geologist. why is that?

    Started by StoyC, 05.01.18 23:31
    • Replies: 1
    • Views: 205
    08.01.18 15:39 Go to last post

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