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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,451

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 237,376
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 75,163
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 268,815
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,555,008
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 938,902
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 323,010
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Achievments

    How much "Cheer harder" we need for "Crowd Pleasing Harder"? Comment says "Use Cheer Harder! 25 times" but counter here is up to 50... And "Crowd...

    Started by vvn_jr, 02.12.24 12:23
    • Replies: 3
    • Views: 291
    Urd123
    04.12.24 20:00 Go to last post

  2. Thumbs down Weekly Ship Missing After Update

    To BB, if anyone there cares, which I doubt. Do you think that you might be able to implement a game update without breaking something? The...

    Started by Kafka-, 27.11.24 13:02
    • Replies: 6
    • Views: 335
    BB_Kumakun
    30.11.24 10:15 Go to last post

  3. Error

    Never seen this before: Error abort("both async and sync fetching of the wasm failed") at Error at jsStackTrace...

    Started by Micwei, 29.11.24 14:10
    1 Attachment(s)
    • Replies: 1
    • Views: 210
    BB_Kumakun
    30.11.24 10:14 Go to last post

  4. 4 building licenses short since Guild Fest started

    Anyone else notice this? I think the guild fest grounds, and the 3 banners on the island took up licenses. I went to rebuild collapsed mines today...

    Started by Kraatz, 30.11.24 00:59
    event, licenses
    • Replies: 3
    • Views: 185
    BB_Kumakun
    30.11.24 10:10 Go to last post

  5. [Sandycove] connection issues

    Hi, connection errors are back on Sandycove, game takes forever to load, and when I finally get in I can't stay connected for more than 30 seconds...

    Started by Danus1986, 03.11.24 09:28
    15 Pages •
    1 2 3 ... 15
    • Replies: 146
    • Views: 9,584
    MuffinMule
    27.11.24 07:16 Go to last post

  6. Game update 27/11/24

    I sincerely hope that this is not the deactivation of the Halloween event! Those of us with accounts on Sandycove are still sitting on piles of...

    Started by Nogbad, 27.11.24 05:24
    • Replies: 1
    • Views: 213
    MuffinMule
    27.11.24 07:13 Go to last post

  7. Ghost lantern

    Delete the post, error. I'm sorry

    Started by Igracic01, 18.11.24 18:01
    • Replies: 2
    • Views: 388
    Igracic01
    18.11.24 19:25 Go to last post

  8. Impossible to login to game without at least an hours wait!

    Come on guys get your server sorted! The delay to get logged in to the game at the moment is a joke and will drive people to find new games to play....

    Started by Wotaplonker, 07.11.24 01:00
    • Replies: 5
    • Views: 1,130
    AlexSunshine
    16.11.24 21:12 Go to last post

  9. Books having no effect.

    Two books offbeat roads Hero Ore intended to increase the chances of finding titanium ore on long treasure hunts are nt working correctly....

    Started by MaelstromJ, 04.09.24 13:53
    • Replies: 3
    • Views: 1,342
    MaelstromJ
    06.11.24 14:34 Go to last post

  10. Uncleared outbid notices

    Any idea when this mass of Outbid notices ( dated from January 2023) is going to be cleared from my inbox. Its nearly two years now. I can't remember...

    Started by MaelstromJ, 04.09.24 14:03
    • Replies: 1
    • Views: 2,263
    MaelstromJ
    05.11.24 23:49 Go to last post

  11. Angry The recharge has not arrived ~ It has been 3 days

    Double recharge activity on October 30. It hasn't arrived yet I've been emailing for three days. And no one got back to me

    Started by fengchen, 02.11.24 07:56
    • Replies: 0
    • Views: 687
    fengchen
    02.11.24 07:56 Go to last post

  12. Starfall - Residue Processing

    Hi, I'm currently busy with the new Starfall quest, I am at the part "Residue Processing" where I need to craft a Basic Compendium of Starfall...

    Started by Danus1986, 30.01.24 16:10
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 33
    • Views: 53,439
    Danus1986
    30.10.24 15:09 Go to last post

  13. SandyCove Down?

    Is it me, or is the server down? Surely not, day 2 of event? Back up now - lost a morning :(

    Started by Kafka-, 22.10.24 11:30
    • Replies: 2
    • Views: 711
    Kebabtomte
    25.10.24 12:23 Go to last post

  14. Misty Cake LEVEL 80

    NO MMC ENEMY!!!!

    Started by rbkuki, 24.10.24 17:11
    • Replies: 0
    • Views: 615
    rbkuki
    24.10.24 17:11 Go to last post

  15. Event Countdown

    Event countdown is only showing 14 days, Event calendar says 21 days.

    Started by DorotheusII, 21.10.24 12:05
    • Replies: 0
    • Views: 673
    DorotheusII
    21.10.24 12:05 Go to last post

  16. Settler Time ? Issue with time of some queued items

    Oil Mill, Smoke House, and Snack Stand (maybe others that I havnt seen) All these buildings show queue times in the 1000s of days. example of...

    Started by LordCerveau, 30.09.24 15:52
    • Replies: 1
    • Views: 1,069
    Micwei
    30.09.24 17:19 Go to last post

  17. Server Down Again

    Hi, Another weekend another failure for BlueByte server. Are you not ashamed, do you have no shame. When will it be fixed? My guess is Monday...

    Started by myboro, 27.07.24 12:59
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 7,723
    MuffinMule
    25.09.24 22:39 Go to last post

  18. Something wrong with boxes

    By random I noticed till error. I have two Gift Christmas tree, and I only get one Gift Christmas Tree Box. And then I have two celebrative...

    Started by Ames_84, 24.09.24 13:51
    • Replies: 1
    • Views: 921
    Qualan
    24.09.24 17:03 Go to last post

  19. Exclamation 2024-06-05 Starfall - Residue Processing [NOT FIXED YET]

    I though maybe today i will create post to thank team for FIXING half year BUG, but noooooo seems we need to wait more. Just A REMINDER. PLAYERS...

    Started by bankeris, 05.06.24 10:21
    • Replies: 4
    • Views: 3,927
    zakis1
    01.09.24 20:21 Go to last post

  20. Another Friday and Hammer turns up

    This is a joke, sack yourselves and work in McDonalds

    Started by myboro, 16.08.24 18:36
    2 Pages •
    1 2
    • Replies: 11
    • Views: 9,989
    Nogbad
    25.08.24 03:16 Go to last post
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