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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,434
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 63,542
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 245,265
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,521,589
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 212,722
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 905,647
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 211,801
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Settler Time ? Issue with time of some queued items

    Oil Mill, Smoke House, and Snack Stand (maybe others that I havnt seen) All these buildings show queue times in the 1000s of days. example of...

    Started by LordCerveau, 30.09.24 15:52
    • Replies: 1
    • Views: 158
    30.09.24 17:19 Go to last post
  2. Server Down Again

    Hi, Another weekend another failure for BlueByte server. Are you not ashamed, do you have no shame. When will it be fixed? My guess is Monday...

    Started by myboro, 27.07.24 12:59
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 3,510
    25.09.24 22:39 Go to last post
  3. Something wrong with boxes

    By random I noticed till error. I have two Gift Christmas tree, and I only get one Gift Christmas Tree Box. And then I have two celebrative...

    Started by Ames_84, 24.09.24 13:51
    • Replies: 1
    • Views: 155
    24.09.24 17:03 Go to last post
  4. Uncleared outbid notices

    Any idea when this mass of Outbid notices ( dated from January 2023) is going to be cleared from my inbox. Its nearly two years now. I can't remember...

    Started by MaelstromJ, 04.09.24 14:03
    • Replies: 0
    • Views: 1,201
    04.09.24 14:03 Go to last post
  5. Books having no effect.

    Two books offbeat roads Hero Ore intended to increase the chances of finding titanium ore on long treasure hunts are nt working correctly....

    Started by MaelstromJ, 04.09.24 13:53
    • Replies: 0
    • Views: 303
    04.09.24 13:53 Go to last post
  6. Exclamation 2024-06-05 Starfall - Residue Processing [NOT FIXED YET]

    I though maybe today i will create post to thank team for FIXING half year BUG, but noooooo seems we need to wait more. Just A REMINDER. PLAYERS...

    Started by bankeris, 05.06.24 10:21
    • Replies: 4
    • Views: 2,897
    01.09.24 20:21 Go to last post
  7. Another Friday and Hammer turns up

    This is a joke, sack yourselves and work in McDonalds

    Started by myboro, 16.08.24 18:36
    2 Pages
    1 2
    • Replies: 11
    • Views: 3,829
    25.08.24 03:16 Go to last post
  8. Anniversay Event

    Anniversary Event Empathetic Explorer Limit should be 1 but appears you can buy more.

    Started by hiswitzend, 12.08.24 08:51
    • Replies: 4
    • Views: 1,050
    15.08.24 12:31 Go to last post
  9. Starfall - Residue Processing

    Hi, I'm currently busy with the new Starfall quest, I am at the part "Residue Processing" where I need to craft a Basic Compendium of Starfall...

    Started by Danus1986, 30.01.24 16:10
    4 Pages
    1 2 3 ... 4
    • Replies: 30
    • Views: 44,016
    15.08.24 12:27 Go to last post
  10. Community Goal bugged

    Community goal is currently showing me we have donated 524,299,144/1,500,000,000 this is the same bug as seen on test as a result we was not able to...

    Started by DorotheusII, 12.08.24 10:14
    • Replies: 1
    • Views: 520
    12.08.24 12:19 Go to last post
  11. When do I get my ghost ship back

    Last year around Easter my ghost ship and the weekly quest I used to get with it- vanished. I have since then written here on forum about the issue...

    Started by Urd123, 16.06.23 12:37
    • Replies: 3
    • Views: 11,633
    12.08.24 11:07 Go to last post
  12. Guild vote jammed

    Guild Market voting is not working again

    Started by DorotheusII, 01.08.24 07:36
    • Replies: 0
    • Views: 960
    01.08.24 07:36 Go to last post
  13. Forums downtime (error 503)

    The forums seem to be down more than up for me recently, the main site works fine but then the forums fail to load with a 503 error. Is this...

    Started by Kotugo, 12.07.24 13:23
    • Replies: 1
    • Views: 1,024
    12.07.24 13:33 Go to last post
  14. SCRAPPER mining problem

    Yesterday I placed all SCAPPERS to mine. BOOM! I was locked out. Today I got back in, just to find that one of those is not mining. Seems that...

    Started by JJKom, 27.01.24 07:35
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 26,014
    11.07.24 06:56 Go to last post
  15. Missing transporter claus for star

    Permanent playing adventure... Have 6 Claus general... Today afternoon something went wrong, only 5 Claus in my star. One is missing, from BK...

    Started by rbkuki, 02.07.24 16:49
    • Replies: 1
    • Views: 1,610
    02.07.24 16:56 Go to last post
  16. Magnificent Brewery not buffed correctly by Christmas Bakery...

    Christmas Bakery, Secret Santa area buff ... +200% output, halved input. On the Magnificent Brewery we get the +200% output, but the input (12...

    Started by TheFlush, 01.07.24 18:55
    • Replies: 0
    • Views: 1,354
    01.07.24 18:55 Go to last post
  17. Game won't load

    I've been trying for hours today to get into the game. The loading bar gets to the end, but then nothing else happens. I've reloaded numerous times,...

    Started by Alina_Light, 25.06.22 17:32
    • Replies: 5
    • Views: 6,814
    01.07.24 09:49 Go to last post
  18. Unplayable.

    For two days now game is unplayable, hammerman, server failed message. I thought for once i may be able to play one event but no. You locked me out...

    Started by Julezy, 23.06.24 07:02
    7 Pages
    1 2 3 ... 7
    • Replies: 64
    • Views: 18,637
    26.06.24 13:57 Go to last post
  19. Exclamation Northisle down

    Northisle down as of about 15 minutes ago. Many guidlies confirming they cannot login either. Authentication is fine, which suggest settlers...

    Started by noxidjkram, 24.06.24 10:03
    • Replies: 9
    • Views: 2,451
    24.06.24 12:09 Go to last post
  20. Game unable to load

    For the last 2-3 hours i have not been able to start the game. The loading screen with the bar goes up to nearly 90% and stays there. Game not...

    Started by marvistas, 24.06.24 12:07
    • Replies: 1
    • Views: 1,821
    24.06.24 12:09 Go to last post

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