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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    13 Pages
    1 2 3 ... 13
    • Replies: 124
    • Views: 5,430
    Today 10:00 Go to last post
  2. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 1,430
    27.07.17 15:21 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 7
    • Views: 20,666
    19.09.16 14:39 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Codecs die when Firefox is running Flash

    TSO is causing my codecs to die. If I have my island loaded (flash active), my locally installed codecs fail. This includes youtube, MP3 files,...

    Started by Ammy75, 17.09.17 00:13
    • Replies: 5
    • Views: 117
    18.09.17 22:02 Go to last post
  2. Question Bluetooth Headphones and Chrome

    I sometimes use a Bluetooth earpiece when playing and it works fine. It lets me hear sounds/events while moving around so I know if something...

    Started by Xibor, 18.09.17 03:22
    • Replies: 4
    • Views: 89
    18.09.17 21:45 Go to last post
  3. Rec Guide buff & Myers on barracks

    ok so i had a island recruitment buff running and a Myers on the barracks and the time stated for completion was 1 day 55 mins, the Myers came to...

    Started by Antoneeeee, 18.09.17 11:41
    • Replies: 0
    • Views: 38
    18.09.17 11:41 Go to last post
  4. Slowed down marshals

    After last maintenance, speed of marshals is not only slowed down, but at first, marshal goes the usual speed, and later they lag and is drawn back ...

    Started by Jonytan, 16.05.17 17:28
    2 Pages
    1 2
    • Replies: 15
    • Views: 1,421
    15.09.17 12:12 Go to last post
  5. Fairy Dust buff

    Two issues about this buff 1. It's possible to use the buff on Ali Baba adventures and Tikki Island, which ever never have collectibles 2. If...

    Started by kke2100, 15.09.17 12:02
    • Replies: 0
    • Views: 54
    15.09.17 12:02 Go to last post
  6. Question Conflicting achievements

    Missions/Common/Rugged veteran - Complete mission "Motherly love" does not have a green tick. Missions/Motherly love/Shorter bows same arrows -...

    Started by EdaImesEtti, 14.09.17 22:30
    • Replies: 0
    • Views: 80
    14.09.17 22:30 Go to last post
  7. Guild House lvl only visible to owner of it

    The new Guild house lvl 6 looks awesome to me prntscr.com/gkmfz3 however when others tried looking they see at as lvl1 prnt.sc/gkmm9g , it has been...

    Started by NicciNZ, 13.09.17 12:06
    • Replies: 5
    • Views: 185
    14.09.17 02:20 Go to last post
  8. can,t login

    https://prnt.sc/gk81df thios is how far it loads and it stops if this is not fix i will never come live in this game again this is starting to get...

    Started by heinwe, 12.09.17 13:10
    10 Pages
    1 2 3 ... 10
    • Replies: 96
    • Views: 3,030
    13.09.17 15:10 Go to last post
  9. TSO looking bad on my laptop

    Hi, I have been playing TSO for 2 years now and it works fine, but only when I am using an external display on my laptop. When I remove the...

    Started by Opper, 09.09.17 18:30
    flash, flashplayer, graphics
    • Replies: 8
    • Views: 300
    13.09.17 11:34 Go to last post
  10. Thumbs down Takes long time moving from Home island to Adventure

    Taking a lot longer to travel to an Adventure from Home Island and then takes along time to travel back to Home Island after comleting an adventure....

    Started by needtoplay, 12.09.17 13:02
    • Replies: 7
    • Views: 277
    12.09.17 17:11 Go to last post
  11. Issues with latest Firefox 55.0.3 2017/08/25 [with fix]

    I'm having problems with the game not responding to mouse input with the latest Firefox. Steps to problem. 1. Start game as normal 2. Switch...

    Started by WildWizard, 26.08.17 02:35
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 2,456
    11.09.17 10:07 Go to last post
  12. Trade Records

    Since last maintenance/update I only have a record of whats sold, I do not have expired trades... these were very useful for keeping to show how much...

    Started by stonewaller, 23.07.17 20:40
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 1,229
    10.09.17 08:45 Go to last post
  13. Gunpowder

    Vargus wasn't landed. I moved other generals to give him space but he wouldn't stick. Had to send him home, then back again. I haven't been doing...

    Started by Rosejane, 09.09.17 10:39
    landing
    • Replies: 3
    • Views: 122
    09.09.17 16:32 Go to last post
  14. Exclamation Please Fix This Exploit already!

    This has been going on for years and it's just a plain exploit. Please fix it already BB! Here's from my guild chat today: [16:21] (new player...

    Started by Annalicia, 09.09.17 08:36
    • Replies: 3
    • Views: 210
    09.09.17 12:18 Go to last post
  15. Game freeze ali baba the young woodcutter

    Every time I move my generals from position 4 to position 5 after beating camp 15 my browser freezes, it does it every time without fail, am I the...

    Started by Steve1077, 14.08.17 10:46
    2 Pages
    1 2
    • Replies: 11
    • Views: 463
    08.09.17 08:44 Go to last post
  16. Scenario Count for Achievements

    This issue had been ongoing for over 6 months and nothing appears to be getting done to fix it. There are only 6 scenarios, and the achievement...

    Started by HunyBun, 14.08.17 11:47
    • Replies: 9
    • Views: 348
    07.09.17 12:26 Go to last post
  17. No battlerepoprts and constant gamefreeze

    Doing a TOK atm and experience almost constant gamefreeze and getting 0 battlereports, when I'm able to play....

    Started by Girly68, 05.09.17 08:25
    • Replies: 1
    • Views: 106
    05.09.17 08:29 Go to last post
  18. Waterwells

    There is something wrong with my building menu, no mater what I want to build, I get a waterwell.

    Started by BWK2612, 03.09.17 10:34
    • Replies: 1
    • Views: 139
    03.09.17 11:32 Go to last post
  19. can't login

    Anyone else can't login to the game? Have been trying for about 3 hours now, may be longer as I only got home then.

    Started by sjapelson, 29.08.17 15:55
    5 Pages
    1 2 3 ... 5
    • Replies: 44
    • Views: 2,751
    31.08.17 05:09 Go to last post
  20. Adventure ending pop-ups

    No bug, but a wish. Please. I have noticed some changes in finishing an adventure. Now it asks (after the last battle and all collected) if you...

    Started by faivq, 26.08.17 18:49
    • Replies: 5
    • Views: 265
    29.08.17 17:15 Go to last post

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