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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 43,522
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 170,628
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,407,250
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 176,781
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 808,002
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 190,274
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Elari Finesmith Skin

    This skin is not available in TO when attemptin to place a request to buy. Would you add it please?

    Started by noxidjkram, Today 07:20
    • Replies: 0
    • Views: 19
    Today 07:20 Go to last post
  2. Sooty geo bugged

    Sooty geo find the depo, but in message is mixed with some other text (in my case depo found with tendentious??? skill on top of list, missing faster...

    Started by First_Lord, 05.05.24 12:55
    • Replies: 1
    • Views: 411
    17.05.24 14:06 Go to last post
  3. "RuntimeError: indirect call to null" crash browsing Trade Office

    How did the error manifest itself? I logged in after the same crash. Opened TO, search tab, searched for "guild" (coins), tried to go to make an...

    Started by Innit, 16.05.24 12:31
    • Replies: 1
    • Views: 161
    16.05.24 12:34 Go to last post
  4. Starfall - Residue Processing

    Hi, I'm currently busy with the new Starfall quest, I am at the part "Residue Processing" where I need to craft a Basic Compendium of Starfall...

    Started by Danus1986, 30.01.24 16:10
    3 Pages
    1 2 3
    • Replies: 28
    • Views: 15,965
    11.05.24 12:15 Go to last post
  5. starfall mystery boxes from leftover mining shards

    during 'rock in a hard place' I gained 5 boxes of offcuts which gave me shards in my star, just started 'altered state' and again I was given 5...

    Started by andi13, 31.01.24 09:39
    5 Pages
    1 2 3 ... 5
    • Replies: 44
    • Views: 17,244
    07.05.24 09:18 Go to last post
  6. Last Star Shard mine refuse to being depleted

    It seems my improved storehouse is blocking its way but it shouldn'd be a thing as it seems something wrong with game desing.Is there any fix on the...

    Started by capsule19, 30.04.24 10:17
    • Replies: 3
    • Views: 570
    02.05.24 08:32 Go to last post
  7. Random nonsense finishing ywc

    Yes BB, that's what I expect to see when finishing YWC /s :rolleyes: Difficulty 15 The Siege for 3 players, I'm not one of them (duh), I really...

    Started by Innit, 25.04.24 10:43
    • Replies: 0
    • Views: 413
    25.04.24 10:43 Go to last post
  8. Two Starfall Quests Simultaneously

    Just mentioning this because I'm not the only one experiencing this - twice I've received TWO Starfall quests at the same time -- the first time I...

    Started by MrsMagoo, 19.04.24 15:53
    • Replies: 0
    • Views: 457
    19.04.24 15:53 Go to last post
  9. bugssssssssssss :(

    Your whole game is bugged. Will you take anything about it?

    Started by Igracic01, 09.04.24 20:45
    • Replies: 5
    • Views: 844
    16.04.24 07:44 Go to last post
  10. Truce offers of any kind

    Seems any is not true - all camps I see this morning /with different forces/ do NOT accept decent truce offer.

    Started by faivq, 30.03.24 07:00
    • Replies: 1
    • Views: 569
    30.03.24 10:51 Go to last post
  11. SCRAPPER mining problem

    Yesterday I placed all SCAPPERS to mine. BOOM! I was locked out. Today I got back in, just to find that one of those is not mining. Seems that...

    Started by JJKom, 27.01.24 07:35
    2 Pages
    1 2
    • Replies: 17
    • Views: 7,504
    30.03.24 08:44 Go to last post
  12. Guild vote jammed

    the current vote for the guildmarket is stuck at 0 seconds for a few days now (the count down says Next vote in 0s and stays there) This problem...

    Started by Qualan, 29.03.24 14:03
    • Replies: 1
    • Views: 721
    29.03.24 14:24 Go to last post
  13. Guild vote jammed

    The current vote countdown has reached 0, we have not received the next vote and the Guild market has not changed.

    Started by DorotheusII, 29.06.23 11:17
    • Replies: 6
    • Views: 7,723
    29.03.24 12:04 Go to last post
  14. Easter event 2023 wrong price?

    Edit: title says 2023 I meant 2024 ofc.. I just got the "Colorful Box" from easter event merchant. Price says 11199 eggs. I checked my...

    Started by Niclin, 24.03.24 09:56
    • Replies: 4
    • Views: 1,554
    27.03.24 16:41 Go to last post
  15. cant log in into game

    Hello,am having problem loading into game.On work i can play,on phone i can log just for forum i understand i cant play on phone.But on computer at...

    Started by Damirrrrr, 27.03.24 15:28
    • Replies: 0
    • Views: 572
    27.03.24 15:28 Go to last post
  16. gm_dialog_Plain is not defined

    Having been booted out twice in the last 5 minutes I now can't even load the game at all, even after clearing all site data (includes Unity DB etc.)...

    Started by Usermaatre, 12.06.23 01:58
    • Replies: 6
    • Views: 4,776
    27.03.24 12:04 Go to last post
  17. log in issues

    is there a problem with the server? I cannot log in it freezes at the last bit

    Started by Margowicz1, 27.03.24 09:49
    • Replies: 8
    • Views: 1,313
    27.03.24 12:03 Go to last post
  18. Starfall Rooting Out The Problem is problematic!

    Have just finished this starfall quest for the second time and for the second time the following problem occurred. Obviously there are no mines to...

    Started by drouc, 22.03.24 15:52
    • Replies: 9
    • Views: 2,526
    27.03.24 09:20 Go to last post
  19. More SCRAPPER mining problems

    Got the mining bit OK but unable to produce or use lubricant. There is no option to produce more lubricant and I am unable to use any of the...

    Started by Sparkaktus, 23.03.24 10:03
    • Replies: 2
    • Views: 686
    23.03.24 13:11 Go to last post
  20. Wait 1 Hour??

    So, now the Starfall quests have an added "Wait One Hour" to steps that used to be accomplished quickly?? (by making the components or trades or...

    Started by MrsMagoo, 13.03.24 16:27
    • Replies: 4
    • Views: 1,081
    22.03.24 15:55 Go to last post

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