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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 68
    • Posts: 1,421
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    11 Pages
    1 2 3 ... 11
    • Replies: 105
    • Views: 6,925
    Today 12:40 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    34 Pages
    1 2 3 ... 34
    • Replies: 338
    • Views: 904,955
    Yesterday 12:37 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 13
    • Views: 106,093
    Yesterday 08:11 Go to last post
  4. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 340,095
    26.12.20 06:44 Go to last post
  5. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 133,761
    27.07.17 15:21 Go to last post
  6. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Unable to log in - server zone error message

    I've not been able to log in today. After clicking the play game button it begins to load as normal and then just before completing, progress bar...

    Started by king_g_, Yesterday 11:37
    • Replies: 4
    • Views: 60
    Today 19:48 Go to last post
  2. Guild Member List Sorting

    As a Guild leader I'm finding it very difficult ((well, impossible almost)) to manage my Guild now that the Guild Member List cannot be sorted by...

    Started by N1K0L4Z, 27.07.21 13:19
    • Replies: 2
    • Views: 102
    Today 13:35 Go to last post
  3. Quest - Off into the unknown - Send out the explorers

    So I was finally thinking of starting to do PvP quests, and didn't get far before I reached a problem. the quest is: * Have one explorer *...

    Started by g4m3-0n, Today 08:19
    • Replies: 1
    • Views: 27
    Today 08:25 Go to last post
  4. Angry Happy hour

    Really? https://prnt.sc/1hfkvo6 So nobody from BB addressed PFB / Premium time refunds yet & we can "enjoy" another Happy hour. But we should...

    Started by sk_setttler, Yesterday 04:53
    2 Pages
    1 2
    • Replies: 18
    • Views: 343
    Yesterday 19:13 Go to last post
  5. oil mill

    Hi, I have similar problems with lagging of the game and many other bugs i already have seen reported. Except nothing about when i want to open...

    Started by Danspie, 25.07.21 16:33
    • Replies: 2
    • Views: 131
    28.07.21 20:37 Go to last post
  6. UI Scale adjustment

    When I adjust the UI scale in settings it always resets to 90 when I logon again. All the other settongs are remembered. just this one gets reset.

    Started by Sparkaktus, 28.07.21 10:59
    • Replies: 1
    • Views: 62
    28.07.21 20:19 Go to last post
  7. the Unity has rendered my account unplayable.

    I am speaking about 4 attempts that I have gotten into my account and tried to play the game. 1). getting in is much better than before, get into...

    Started by Bill2013, 22.07.21 03:42
    • Replies: 6
    • Views: 409
    28.07.21 14:50 Go to last post
  8. Storm Recovery - boulders undestroyable

    OK, I'm doing Storm Recovery within the weekly challenge and guess what? When I left-click on a boulder to destroy it, instead of the sector with...

    Started by faivq, 25.07.21 13:55
    • Replies: 3
    • Views: 173
    27.07.21 19:38 Go to last post
  9. Strange idols quest

    Got the point of selling bronze swords, wheat and pinewood planks. Sold these item TWICE does not get recorded in quest winduw tab.

    Started by Sparkaktus, 27.07.21 11:35
    • Replies: 0
    • Views: 41
    27.07.21 11:35 Go to last post
  10. Unity live bugs

    well we are back and chat is not working for me also now i have my full island its a nightmare waiting for the graphics to constantly load egg...

    Started by hades8840, 20.07.21 10:15
    13 Pages
    1 2 3 ... 13
    • Replies: 122
    • Views: 4,995
    27.07.21 11:25 Go to last post
  11. every API Call make the zone lag

    Any time the client makes this call, the client freezes for the duration of it (around 500ms) Request URL:...

    Started by UsUe, 26.07.21 17:20
    • Replies: 0
    • Views: 73
    26.07.21 17:20 Go to last post
  12. Guild chat - ways to get it working

    A quick method, but don't use this if you are running any other programs that require constant internet access! 1. Disable your internet...

    Started by PaulLG, 26.07.21 14:36
    • Replies: 1
    • Views: 128
    26.07.21 15:47 Go to last post
  13. Oil/Snack Stand/Blacktree/Sickbay queues durations changed during conversion

    I took screenshots of a lot of the things on my island 40 mins or so before the conversion started yesterday, and looked at everything again once we...

    Started by PharTing, 21.07.21 12:18
    • Replies: 5
    • Views: 227
    25.07.21 16:27 Go to last post
  14. Top Left Notification Animation is the cause of the lag

    Hi BB, I think top left notification animation is the cause of the lag. while every actions we do leads to a notification, when it's appearing it...

    Started by UsUe, 23.07.21 06:37
    • Replies: 8
    • Views: 260
    25.07.21 12:44 Go to last post
  15. Unity - Generals - cannot safely use more than one general at a time.

    I often have 4 or 5 generals in motion at a time. This is no longer safe as any general returning to barracks or recently sent to attack or transfer...

    Started by Simonthe1, 20.07.21 16:05
    • Replies: 4
    • Views: 197
    24.07.21 21:40 Go to last post
  16. Clicks passing through star menu

    .

    Started by Niclin, 24.07.21 11:26
    • Replies: 0
    • Views: 59
    24.07.21 11:26 Go to last post
  17. Development mode?

    ?

    Started by Niclin, 24.07.21 08:59
    • Replies: 0
    • Views: 66
    24.07.21 08:59 Go to last post
  18. little green dots...

    I miss them. Any tips for maintaining a guild and any sense of community without the little green dots, and a functional chat window? ...

    Started by Axecairne, 24.07.21 00:11
    • Replies: 1
    • Views: 102
    24.07.21 05:51 Go to last post
  19. Even my Epic Farm now offers a rollback option!

    So many lols, April 1st was months ago BB. Absolute joke I had full production chains, I now have one upgrade and I can set it back to the...

    Started by ClarenceDuPont, 23.07.21 09:47
    • Replies: 3
    • Views: 172
    23.07.21 23:40 Go to last post
  20. Wow

    Just wow, how bad has this been. Training 20 Armored Marksman 4476d 1h 22min :eek: Wonder should I clear my cache, log off, turn round three times,...

    Started by sparkies2013, 23.07.21 20:37
    • Replies: 0
    • Views: 106
    23.07.21 20:37 Go to last post

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