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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 243
    • Views: 297,125
    Yesterday 21:31 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    33 Pages
    1 2 3 ... 33
    • Replies: 327
    • Views: 837,160
    12.04.21 14:54 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 101,327
    19.12.19 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 127,138
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. browser settlers

    https://prnt.sc/11pc2dd i get everyday fucking this it wont load everyday realy everyday fix the dam thing this shit is broken as hell i have to warn...

    Started by heinwe, Yesterday 13:56
    • Replies: 8
    • Views: 48
    Yesterday 22:24 Go to last post
  2. new launcher

    it is still a broken shit this new launcher realy i have to wait 15min befor it even loads and even after restart it does not load good realy...

    Started by heinwe, 18.04.21 12:22
    • Replies: 1
    • Views: 69
    Yesterday 13:44 Go to last post
  3. Expedition Result not Saved in Rankings

    This is the second time this is happening this month. I finish (win) a Tier 3 Expediton but my result is not saved in the Rankings list. My...

    Started by TheGreyPilgrim, 10.10.20 06:16
    pvp, ranking
    • Replies: 4
    • Views: 952
    Yesterday 08:09 Go to last post
  4. small river house

    just placed 7 of them , one next to each other. only 3 got built, with a 2x2 area each 4 of them are missing. can't find them in star. it...

    Started by JohnRo79, 03.01.21 19:37
    • Replies: 7
    • Views: 1,210
    Yesterday 06:05 Go to last post
  5. Misty Cake - level of adventure

    has anyone else seen this before ? I just did a Misty Cake and instead of the usual level 54-80 version I got the camps and xp for the level 1 - 38...

    Started by Bobblyt, 18.04.21 10:14
    • Replies: 0
    • Views: 48
    18.04.21 10:14 Go to last post
  6. Waiting quests: can't complete

    Hello, I frequently have problems with quests that won't let me complete, and they just sit under Waiting Quests. I generally have to delete...

    Started by Alina_Light, 12.04.21 17:53
    • Replies: 6
    • Views: 166
    18.04.21 09:43 Go to last post
  7. Easter quest line bugged

    Let's try here after several mail from support and no reply. The Easter Quest line is bugged, i am one behind everyone else and so are several other...

    Started by inyi, 09.04.21 15:52
    2 Pages
    1 2
    • Replies: 19
    • Views: 630
    18.04.21 08:33 Go to last post
  8. trying to put in support ticket maybe this will be seen

    I have tried to send support ticket about the FINAL Easter Quest chain TWICE now and all you do is send me is this reply... "Thank you for...

    Started by Teardrop46, 14.04.21 14:37
    • Replies: 3
    • Views: 126
    18.04.21 07:12 Go to last post
  9. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    8 Pages
    1 2 3 ... 8
    • Replies: 75
    • Views: 146,316
    17.04.21 19:59 Go to last post
  10. Playing on mac

    So I won't be able to play until you guys come up with a mac-supported version of the game? Why didn't you tell us that before? All this time and...

    Started by jonahs_c, 18.12.20 15:18
    8 Pages
    1 2 3 ... 8
    • Replies: 70
    • Views: 9,001
    17.04.21 15:27 Go to last post
  11. Powdertinker from The Good Captain (Part5) has no purpose

    So just completed The Good Captain Part 5 and got the Powdertinker as the reward. Only problem is it only works on rubble and there is none left...

    Started by WildWizard, 17.04.21 11:02
    • Replies: 0
    • Views: 50
    17.04.21 11:02 Go to last post
  12. Thumbs down Weekly quest bug

    I see no production progress (platinum bars, cloths and gunpowder) for my weekly quest while while production was shown normally for the guild quest...

    Started by marvistas, 14.04.21 15:44
    • Replies: 0
    • Views: 47
    14.04.21 15:44 Go to last post
  13. Bug on new Book Binder Buff

    This is on the true love buff that is supposed to be 300% on the bookbinder for 18 hours. Its applying as 200% and when applied you cannot close the...

    Started by sanadar, 04.04.21 23:08
    2 Pages
    1 2
    • Replies: 10
    • Views: 450
    14.04.21 13:47 Go to last post
  14. Problem with Woodcutter

    Hi, I would like to signal the following bug, at Woodcutter’s 17th camp, the game crashes regularly, pretty much every other time. Regardless of the...

    Started by Borzas, 08.04.21 07:57
    • Replies: 2
    • Views: 172
    14.04.21 08:32 Go to last post
  15. server lost again and again

    i'm getting server lost continusly the last 2 hours... then client takes ages to re load and when i'm back i'm loosing server again

    Started by ApostolisM, 12.04.21 13:48
    • Replies: 2
    • Views: 73
    12.04.21 22:34 Go to last post
  16. server lost again and again

    i'm getting server lost continusly the last 2 hours... then client takes ages to re load and when i'm back i'm llosing server again

    Started by ApostolisM, 12.04.21 13:47
    • Replies: 0
    • Views: 35
    12.04.21 13:47 Go to last post
  17. Easter Quest "The Egg Competition" is not starting

    I have had this "Egg Competition" quest for a couple of days and it is not starting, and the first sub quest has a text which should tell me what...

    Started by flexsettler, 04.05.19 08:30
    • Replies: 6
    • Views: 1,003
    12.04.21 08:29 Go to last post
  18. New Downloadable Client

    The new downloadable client was launched yesterday on the French server. Maybe this thread from there will help any who hit similar problems as they...

    Started by lordloocan, 18.12.20 09:44
    27 Pages
    1 2 3 ... 27
    • Replies: 266
    • Views: 25,282
    11.04.21 06:45 Go to last post
  19. troops

    there is a bug now that gives you thousands of extra elite troops while not having a effect on your population 1st are you aware of this problem...

    Started by visage, 09.04.21 23:53
    • Replies: 3
    • Views: 111
    10.04.21 14:55 Go to last post
  20. Unhappy Misty Cake adventure bug

    I cannot complete adventure Misty Cake due to a bug who's not let me to atack the camps ,this bug appears sometime like 2 from 4 adventure, you can...

    Started by danielste, 08.04.21 20:05
    • Replies: 0
    • Views: 63
    08.04.21 20:05 Go to last post

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