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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 1,068
    27.07.17 15:21 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 7
    • Views: 20,145
    19.09.16 14:39 Go to last post
  3. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Visiting another player - server confuses me with them?

    I visited another guild member's island to buff some mines. The first weird thing was that I saw his building queue (he was building a well; he...

    Started by FishSmell, 20.05.17 06:05
    2 Pages
    1 2
    • Replies: 11
    • Views: 838
    Yesterday 12:24 Go to last post
  2. Guild Quest part: Acquire 50 grout. Excelsior gains don't register.

    As the subject says. Gained maybe 100 with a few Excelsior spins, but the counter in the quest window still said 66 (acquired separately from a...

    Started by MikeLido, 19.08.17 13:44
    • Replies: 3
    • Views: 97
    19.08.17 21:34 Go to last post
  3. No Guildtags in Chat !

    Hi there, i got a funny bug today, as you can see no guildtags in chat. regards slikz aka slikzy aka sliky

    Started by slikz, 18.08.17 19:21
    • Replies: 5
    • Views: 122
    19.08.17 10:33 Go to last post
  4. Exclamation [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    4 Pages
    1 2 3 ... 4
    • Replies: 30
    • Views: 1,847
    18.08.17 10:35 Go to last post
  5. I can't change half sized graphics setting on Steam

    Hello Fellow Settlers, I wanted to check if anyone else playing via Steam is having this same problem. I've been in contact with support about...

    Started by LeettiMcLeetti, 18.08.17 10:06
    • Replies: 0
    • Views: 26
    18.08.17 10:06 Go to last post
  6. Angry Help

    May Building Menu don't light up but one are two item.

    Started by quit, 16.08.17 19:19
    • Replies: 2
    • Views: 108
    17.08.17 15:54 Go to last post
  7. Cant mark colls on friends

    I am currently unable to mark the collectibles on friends and guildies islands. I have seen other people saying the same. This is since last update.

    Started by maryam1, 14.07.17 13:08
    2 Pages
    1 2
    • Replies: 15
    • Views: 603
    17.08.17 11:13 Go to last post
  8. Scenario Count for Achievements

    This issue had been ongoing for over 6 months and nothing appears to be getting done to fix it. There are only 6 scenarios, and the achievement...

    Started by HunyBun, 14.08.17 11:47
    • Replies: 7
    • Views: 166
    16.08.17 15:45 Go to last post
  9. Game freeze ali baba the young woodcutter

    Every time I move my generals from position 4 to position 5 after beating camp 15 my browser freezes, it does it every time without fail, am I the...

    Started by Steve1077, 14.08.17 10:46
    • Replies: 6
    • Views: 132
    16.08.17 07:50 Go to last post
  10. Lucky Find, Iron Mining Surplus and Two Iron in One skills are mutually exclusive.

    I set up one of my geologist with all possible iron skills. Lucky Find lv1 with 15% chance. Iron Mining Surplus lv3 with 24% chance. Two Iron in One...

    Started by The_Sarmatian, 21.07.16 05:36
    4 Pages
    1 2 3 ... 4
    • Replies: 30
    • Views: 6,311
    15.08.17 19:34 Go to last post
  11. Log in Problem

    Every time i log in i get a blank screen and the message 'File loading failed! Please check your network connection, clean your browser cache or try...

    Started by forthy69, 03.07.17 15:43
    2 Pages
    1 2
    • Replies: 13
    • Views: 684
    12.08.17 10:00 Go to last post
  12. I placed barazek on Football trophy 2016 :D

    Well, it is false report, but applied buff to rarity provision house got a report that I buffed football trophy :D Wonder what that will speed up...

    Started by TheVictorious, 10.08.17 18:00
    • Replies: 0
    • Views: 61
    10.08.17 18:00 Go to last post
  13. Flash Crash

    3rd time of doing Stealing From the Rich and for the third time when I move my mma from the same location to exactly the same next location, Flash...

    Started by theheron, 09.08.17 19:26
    • Replies: 1
    • Views: 45
    10.08.17 15:34 Go to last post
  14. Slowed down marshals

    After last maintenance, speed of marshals is not only slowed down, but at first, marshal goes the usual speed, and later they lag and is drawn back ...

    Started by Jonytan, 16.05.17 17:28
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,032
    10.08.17 09:01 Go to last post
  15. Problem with Slimbrowser

    When trying to access the forum in the slimbrowser all I get is a whitescreen. I have the latest flashdrivers and using Win7 if that helps.

    Started by LordBosse, 26.07.17 12:02
    • Replies: 9
    • Views: 326
    09.08.17 09:36 Go to last post
  16. Question ★ Problem seeing other guildmembers online [7328]

    Does anyone else have problems to see other guild members online, when you're in guild or all tabs? Everyone in our guild has this problem, we see...

    Started by faiyaan, 26.04.16 09:05
    4 Pages
    1 2 3 ... 4
    • Replies: 39
    • Views: 11,343
    09.08.17 07:33 Go to last post
  17. Exclamation Mining Surplus is not happening anymore after update?

    I just noticed that iron surplus not triggered after searching about 19 iron mines, and now searching another 19, still 0 surplus, I thought it was...

    Started by TheVictorious, 01.07.17 21:11
    • Replies: 2
    • Views: 170
    05.08.17 07:28 Go to last post
  18. Exclamation Gen bumps building from island!!!!

    Would assume this is pretty rare,as i have never seen it happen before.Finished an adventure and was waiting for my QM Claus to return,they tend to...

    Started by babygirl, 04.08.17 22:46
    • Replies: 0
    • Views: 75
    04.08.17 22:46 Go to last post
  19. Typing "0" takes you to Mayors

    Now when I enter 0 as part of a number it takes my back to mayors house..most annoying when trying to refill mines as page always jumps back to mayor...

    Started by The_Lady_Red, 19.07.17 10:08
    2 Pages
    1 2
    • Replies: 16
    • Views: 1,119
    01.08.17 10:38 Go to last post
  20. Angry No chat server available - *freeze*

    Dear bb, Please fix your horrible useless badly programmed woefully underprovisioned non-redundant stupid chat server.

    Started by t00tie, 20.06.17 08:01
    2 Pages
    1 2
    • Replies: 15
    • Views: 605
    01.08.17 07:32 Go to last post

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