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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    15 Pages
    1 2 3 ... 15
    • Replies: 142
    • Views: 8,110
    19.11.17 09:35 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 22,031
    25.09.17 11:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 2,059
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. No Guild chat or officers chat tabs

    Just logged in after the shut down and I dont have either of the above. Others are reporting the same.

    Started by maryam1, 21.11.17 11:07
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 425
    23.11.17 09:03 Go to last post
  2. what has happened ?

    The lag is shocking, cannot do adventures while it is like this, takes forever going backward and forward to the adventure :(

    Started by unicornlinzy1, 21.11.17 15:38
    • Replies: 2
    • Views: 194
    22.11.17 09:00 Go to last post
  3. File loading failed!

    Hi, I can login, but it doesn't load the game. I have updated both browser and flashplayer, cleared cache and tried it with safari and chrome....

    Started by VoittoOnninen, 22.10.17 20:34
    4 Pages
    1 2 3 ... 4
    • Replies: 31
    • Views: 992
    18.11.17 17:22 Go to last post
  4. Firefox Quantum (Firefox 57)

    Back in August of this year, many players had an issue with Firefox 55 and a fix was posted here...

    Started by MOD_Daz, 15.11.17 15:00
    • Replies: 2
    • Views: 347
    17.11.17 15:34 Go to last post
  5. trading issue, gold coins have disappeared

    Today i sold 2 VLT lootspots for 8000 gold coins each (1fish for 8000gc) but received coins only for 1st ls. trades are ok, i can see my both lots...

    Started by Carnivorman, 17.11.17 14:17
    coins, issue, trade, trade office
    • Replies: 0
    • Views: 89
    17.11.17 14:17 Go to last post
  6. Manor Deed

    I raised the question today about this Manor Deed https://forum.thesettlersonline.com/threads/35477-Manor-deed and it has been raised previously ...

    Started by geezer123, 16.11.17 10:54
    • Replies: 1
    • Views: 137
    16.11.17 13:44 Go to last post
  7. Restart warning displayed after the event

    This has happened a few times now over recent weeks. The following message is displayed approximately three quarters of an hour after a period of...

    Started by Madorosu, 07.12.16 01:37
    2 Pages
    1 2
    • Replies: 15
    • Views: 2,572
    16.11.17 00:25 Go to last post
  8. Trade issue

    From an hour I can't put up any offer on trade. There shows "A trade offer has been sent" but there is no offer displayed on selling.

    Started by Mela1, 14.11.17 12:15
    • Replies: 0
    • Views: 80
    14.11.17 12:15 Go to last post
  9. Halloween Deactivation

    Sorry - this has already been spotted - please remove this item.thread I am confused.... (easy to do I know) "Dear Settlers, Update: The...

    Started by AndyGadget, 13.11.17 18:57
    halloween
    • Replies: 2
    • Views: 112
    13.11.17 19:53 Go to last post
  10. Question Level 3 pumpkin cemeteries vanished without a trace..

    For some reason I've managed to lose my level 3 Pumpkin cemeteries completely without a trace, not even an outline.. I can't recall what or when...

    Started by AmySafeunderdark, 23.10.17 19:17
    halloween event, pumpkin semetary
    • Replies: 3
    • Views: 295
    10.11.17 16:36 Go to last post
  11. Angry No supreme Golem

    Supreme golem isn't appearing on my island now that all precious have been defeated even though I have the achievement to defeat 5 on my home island...

    Started by Aryonis, 01.11.17 17:42
    2 Pages
    1 2
    event
    • Replies: 11
    • Views: 550
    08.11.17 16:46 Go to last post
  12. Moved: ancient Golem

    My ancient golem did not dissepear. About 5 days ago I finisht the quest defeat 5 ancient Golems. what to do now?

    Started by ulrich100149, 08.11.17 16:46
    • Replies: -
    • Views: -
    08.11.17 08:52 Go to last post
  13. All messages in chats are from SERVER

    I pressed the Play button, switched to other tabs while loading. When I came back, this happened. I use Google Chrome with the latest version. ...

    Started by Syltom1, 10.10.17 16:42
    2 Pages
    1 2
    • Replies: 12
    • Views: 625
    06.11.17 16:50 Go to last post
  14. Question Delayed new collectables quest

    Noticed something, when I login in the morning I dont get a new collectables quest until I click on a collectable from the old/currently active...

    Started by topgearfan, 04.11.17 08:27
    • Replies: 0
    • Views: 68
    04.11.17 08:27 Go to last post
  15. Cant mark colls on friends

    I am currently unable to mark the collectibles on friends and guildies islands. I have seen other people saying the same. This is since last update.

    Started by maryam1, 14.07.17 13:08
    2 Pages
    1 2
    • Replies: 17
    • Views: 1,613
    27.10.17 18:14 Go to last post
  16. Horseshoes

    in nords when enable buff ,speed still slow

    Started by Qaw-Paw, 26.10.17 18:28
    • Replies: 1
    • Views: 121
    26.10.17 20:43 Go to last post
  17. [Ticket#UK-2017101611000051] One of my generals is missing

    Is it usual for BB to go silent for a week or more when trying to resolve a problem? BB: Please may I have an update on what you are doing to...

    Started by Gavona, 26.10.17 13:21
    • Replies: 2
    • Views: 143
    26.10.17 14:53 Go to last post
  18. Angry glitch

    HI! I was doing my adventure outlaws and midle of my attacks i got ``server shut down during for maintence`` didnt have any warn time or anthing...

    Started by Lord_Teward, 26.10.17 11:16
    • Replies: 1
    • Views: 107
    26.10.17 11:26 Go to last post
  19. Hunter issues

    Despite having massive meat deposits and using Deer fragrance buffs my level 3 hunter will not gather deer. Am I missing something or is it a tech...

    Started by TheMadViking, 21.10.17 10:20
    • Replies: 4
    • Views: 283
    24.10.17 07:39 Go to last post
  20. Question Negative Pumpkins

    I was moving 26 pumpkins from star to Mayor.. for some reason it did not transfer, so I tried again.. but I ended with -27 ? :confused: for...

    Started by AmySafeunderdark, 17.10.17 15:42
    • Replies: 5
    • Views: 436
    24.10.17 00:16 Go to last post

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