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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 235
    • Views: 141,099
    Today 11:49 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages
    1 2 3 ... 31
    • Replies: 301
    • Views: 511,226
    12.02.20 11:34 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 82,735
    19.12.19 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 85,814
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Island

    Hello I have one problem with Island, the left small side I cant open, I cant build anything on that small island, but I open other 5 with no...

    Started by KRIZEVCI, Today 08:29
    • Replies: 3
    • Views: 43
    Today 19:01 Go to last post
  2. Fairy Dust has stopped working after the last game update

    Tested and verified by noting the position of a collectible in daily "collect all" task, applying Fairy Dust and the collectible not being...

    Started by king_g_, 25.03.20 06:12
    new bug
    • Replies: 7
    • Views: 224
    26.03.20 15:15 Go to last post
  3. Foot of the Mountain Bug (possibly other MCC adv's as well)

    Today I have been doing Foot of the Mountain again, an adventure I have done many times. I cleared the early camps to remove the fog, buffed the 5...

    Started by fishslice, 10.03.20 22:48
    4 Pages
    1 2 3 ... 4
    • Replies: 33
    • Views: 1,838
    26.03.20 13:16 Go to last post
  4. Can't build on islands

    Can't build on islands. Only in one very small territory. My lvl 53.

    Started by simpleDeath, 21.03.20 12:00
    • Replies: 5
    • Views: 225
    24.03.20 06:42 Go to last post
  5. Storm Recovery stuck

    Probably has come up before but anyway... I used the building kits before the quest had actually popped up so now I have all the buildings down but...

    Started by Trigintiljon, 21.03.20 07:00
    • Replies: 0
    • Views: 69
    21.03.20 07:00 Go to last post
  6. Red Riding Hood, ore lost in travel

    I have collected 5 ore to make the heavy stones buff for the wolf. But when I go back to home island and province house, it say I don't have any to...

    Started by Jalgot, 20.03.20 03:19
    • Replies: 0
    • Views: 81
    20.03.20 03:19 Go to last post
  7. Raid of the Nords - tent buffs disappeared


    Started by Strikeshadow, 19.03.20 18:48
    • Replies: 0
    • Views: 70
    19.03.20 18:48 Go to last post
  8. cant buff the barracks

    there is a quest that askingme to buff a barrack butt that isnt posible when i am trying to buff it. help me

    Started by ex-shanley, 06.12.12 04:58
    • Replies: 8
    • Views: 28,401
    15.03.20 01:01 Go to last post
  9. Mountain Labyrinth bug

    Ok, so I think I found a bug :) On Mountain Labyrinth, when I kill of the Stronghold for main quest first (100 Frost Ibex, Ravaging Ox, Ghastly...

    Started by Reapertje, 05.03.20 11:58
    • Replies: 2
    • Views: 237
    12.03.20 07:20 Go to last post
  10. Download Client not working

    On starting the download client all i'm getting is a black screen. It seems to me that the client is not downloading any of the UI's image files.

    Started by Dorotheus, 27.02.20 20:52
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 1,510
    11.03.20 19:07 Go to last post
  11. Observatory and scouting post bug

    I have 3 of each, observatory and scouting posts. When using "Detailed Star Chart" and "Intelligence Strong Combat Intel" I get approximately 6...

    Started by Gamlejeg, 08.03.20 00:21
    • Replies: 0
    • Views: 137
    08.03.20 00:21 Go to last post
  12. No enemy camp kills

    I have played Roaring Bull many times, it's a regular adventure I do. Today I have been playing it and enemy camp 3 has no losses at all. I have...

    Started by Nonal, 29.02.20 11:10
    • Replies: 2
    • Views: 175
    02.03.20 15:33 Go to last post
  13. Keener Explorer

    Does Trouble seeker actually work on this explorer? Over a week now (33 times sent) all three explorers with that skilled maxed to 30% chance and...

    Started by cheethamhill, 27.02.20 22:15
    • Replies: 3
    • Views: 242
    01.03.20 20:51 Go to last post
  14. Explorers' roses not counted?

    I've been pretty depressed with this event, the only thing I've been able to do daily is send out the explorers (I have enough to get lots of event...

    Started by Bankslayer, 24.02.20 00:16
    • Replies: 6
    • Views: 303
    25.02.20 05:04 Go to last post
  15. Where have the Glue buffs gone????

    Hi logged in tonight and now have no option to build glue buffs in chocolatier? I have been building them and paid the 2k flowers to upgrade where...

    Started by Allan123456, 22.02.20 22:30
    • Replies: 1
    • Views: 154
    24.02.20 09:57 Go to last post
  16. white and black screening

    having an issue where my client when loading my island is going either full white screen like. the entire browser or black screening. and i just dont...

    Started by valgore, 18.02.20 06:17
    • Replies: 8
    • Views: 399
    23.02.20 17:53 Go to last post
  17. weekly bugged

    telling me to equip ship for third time which is complete and ship shows nothing to equip

    Started by cheethamhill, 23.02.20 03:59
    • Replies: 1
    • Views: 105
    23.02.20 05:52 Go to last post
  18. Can't Log In

    Have played for months without any issues, but today every time I try to log in I get a pop up reading: "Sorry, an error occurred. Please refresh...

    Started by UncleJemima, 19.02.20 18:41
    • Replies: 7
    • Views: 414
    20.02.20 18:44 Go to last post
  19. Humble Explorer Limit - Marvelous Package

    Smilar problem between YGG - Power Pack; There is between Humble Explorer - Marvelous Pack. Limit of Humble Explorer should be corrected like YGG.

    Started by LeaderOfCastle, 24.01.20 08:53
    • Replies: 1
    • Views: 309
    17.02.20 22:27 Go to last post
  20. Ghost Ship quests in waiting

    It's happened twice now. When I don't finish the Ghost Ship quest within a week, I get a new one, which gets pushed to the "waiting quests" tab....

    Started by Trigintiljon, 28.01.20 07:45
    • Replies: 5
    • Views: 529
    17.02.20 13:44 Go to last post

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