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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 102,140
    27.07.17 15:21 Go to last post
  2. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages
    1 2 3 ... 31
    • Replies: 301
    • Views: 650,138
    12.02.20 11:34 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 90,269
    19.12.19 12:29 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 238
    • Views: 212,294
    15.06.20 20:50 Go to last post
  1. "A question of style" quest

    Hi! "A question of style" quest do not work ok! I made production value for Water, Coal & Gold, under the Economy Overview. The quest do not end!!!...

    Started by Nuzaietz, 15.06.13 08:33
    • Replies: 3
    • Views: 2,474
    16.06.13 03:06 Go to last post
  2. "A sign of esteem" probable bug

    I'm not sure, but it looks like the request and the rewards are inversed in this quest:

    Started by Volaxad, 17.11.12 07:18
    • Replies: 2
    • Views: 3,006
    01.06.13 04:43 Go to last post
  3. "Bigger Deposits" not compatible with "Iron-Willed" Geologist

    Iron deposits are the same size as they were before this mini-event: EDIT: Sorry... never mind... my bad! I got mixed up with iron...

    Started by Madorosu, 04.05.18 14:19
    • Replies: 6
    • Views: 1,863
    07.05.18 15:37 Go to last post
  4. "Bringing Back Memory" not counted in achievements

    Hi, Not sure if this is the right spot, but I completed Easter quest "Bringing Back Memory" some time ago. But it doesn't count in...

    Started by Opper, 25.03.16 09:04
    2 Pages
    1 2
    • Replies: 10
    • Views: 4,410
    03.04.16 21:44 Go to last post
  5. "Connection to server lost" - Constantly

    A week ago i've got the issue where I lose connection to server 10 to 30 seconds after i start the game. I saw that some other people have the same...

    Started by Starkmage, 06.02.12 10:55
    2 Pages
    1 2
    • Replies: 15
    • Views: 42,189
    13.06.12 10:17 Go to last post
  6. "Defeat First Bandit Camp" Quest wont go away

    Every time I log in to the game, this quest keeps popping up as completed, I click "Claim Reward" and it goes away, next time I log in to the game,...

    Started by DanzTronic, 07.03.13 00:11
    • Replies: 2
    • Views: 3,082
    07.03.13 10:11 Go to last post
  7. "Fixed" Weak Point Potion and Ranged Support

    This is taken direct from test forum, but its relevant on live server, as I noticed this week.. "Since the "fix" of the wpps and the RS because...

    Started by Thejollyone, 09.02.14 13:52
    • Replies: 8
    • Views: 35,644
    11.02.14 18:47 Go to last post
  8. "Free gems"

    What about this new "free gems" offers? Everything in it seems to be scam. Tried it, filled 2 surveys, one game me at the end: "Sorry, maximum...

    Started by Bagster, 17.06.16 10:56
    6 Pages
    1 2 3 ... 6
    • Replies: 50
    • Views: 104,928
    20.12.16 13:09 Go to last post
  9. "Lots of Weapons" subquest not completable

    The "Battle Master" quest ends with the subquest "Lots of Weapons," which gives target production numbers for six types of weapon. I've...

    Started by Damerel, 27.09.15 21:12
    bug, quest
    • Replies: 5
    • Views: 18,368
    08.02.17 13:23 Go to last post
  10. Unhappy "Missing gens to and from ADV"

    I'm looking for help, Started a BK adv during this Easter event. After an hr no gens arrived, so I cancelled the ADV. Now my gens are missing. Have...

    Started by bio121, 18.03.15 16:58
    • Replies: 0
    • Views: 1,146
    18.03.15 16:58 Go to last post
  11. "Missing Tools" Quest not registering

    Greetings Community, I couldn't see this issue in the overview thread - sorry if it's a repost! My issue is that I have completed the "Missing...

    Started by Natsar, 06.03.13 06:26
    • Replies: 4
    • Views: 10,740
    08.03.15 12:05 Go to last post
  12. "No chat server available"

    This is basically how my chat looks (in Opera. Current picture from Chrome is below). The reason for this is partially known. My ISP blocks...

    Started by Merxe, 15.09.12 16:24
    • Replies: 1
    • Views: 7,705
    17.09.12 20:17 Go to last post
  13. "Once and for all" quest

    Quest requires you to have "one or fewer bandit camps left on your home zone" I have just recently killed ALL bandit camps and it still wont unlock....

    Started by TREKxxx, 02.12.12 23:58
    2 Pages
    1 2
    • Replies: 17
    • Views: 39,666
    09.07.13 21:08 Go to last post
  14. Exclamation "Pavement" Waiting Quest Broken

    Earlier today ingame, I enquired about why I couldn't complete Waiting Quests if I had fulfilled the requirements. I was told as long as two Daily...

    Started by Tiletron, 14.06.12 15:52
    pavement, waiting quests
    • Replies: 1
    • Views: 4,186
    14.06.12 16:44 Go to last post
  15. Exclamation "Play Now" gives "general error" message, game won't start

    I have gotten this "General error pls refresh and try again" message for several hours now. I have cleared browser history+catche etc (everything)...

    Started by Kalliopea, 29.10.14 20:02
    • Replies: 5
    • Views: 6,823
    30.10.14 17:34 Go to last post
  16. "Produce at least 5 fish platers" BUG

    Hi all. I´m level 17, and got the quest "Produce at least 5 fish platers", I keep making them on the provision house, but the quest does not...

    Started by gajodoporto, 15.05.12 03:36
    • Replies: 9
    • Views: 20,497
    18.05.12 10:15 Go to last post
  17. "Quality Copper Mineshafts" Skill Description Says Coal instead Of Copper

    Its just a small error in the description of two of the skills for the geo regarding the quality copper and gold mineshaft skills, they say coal...

    Started by PELIAS, 24.03.18 05:49
    2 Pages
    1 2
    • Replies: 11
    • Views: 25,461
    19.06.18 09:41 Go to last post
  18. "run aground" quest

    Hello everyone! I am having a quest problem and was hoping someone might be able to help me. To finish this quest I have to make 100 tools...

    Started by Caunty, 22.10.12 08:00
    • Replies: 4
    • Views: 4,411
    28.06.13 09:19 Go to last post
  19. "Select Avatar" text is selectable

    As the above. Have not tested all the text on the login/ account creation screen yet.

    Started by Curithwin, 05.12.11 14:49
    • Replies: 0
    • Views: 3,169
    05.12.11 14:49 Go to last post
  20. "Send to adventure button" wierd behaviour

    This has happened several times now, at first I thought it was a random glitch. Test conditions: Join a roaring bull adventure as ls (I bought...

    Started by t00tie, 31.05.17 08:37
    2 Pages
    1 2
    • Replies: 18
    • Views: 2,147
    12.06.17 04:36 Go to last post

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