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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 67
    • Posts: 1,416
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 69,990
    11.10.19 10:52 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 299
    • Views: 352,158
    29.09.19 21:39 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 73,414
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 68,435
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. harbour event - explorers and geolists retuning without loot and returning in mins.

    got the new harbour event - very excited and as exploteres returned sent them out - saw the reduction in time , however after a min they all came...

    Started by jfmcpm, Today 14:47
    • Replies: 6
    • Views: 58
    Today 17:21 Go to last post
  2. Harbour not 'settling'!

    I cannot place the new harbour on my island. Does anyone else have the same problem?

    Started by Lord-Nadger, Today 16:06
    • Replies: 1
    • Views: 17
    Today 16:12 Go to last post
  3. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    4 Pages
    1 2 3 ... 4
    • Replies: 32
    • Views: 17,811
    Today 14:44 Go to last post
  4. Generals returning and going into star menu, instead of Landing on the island.

    yes loads of my generals do this, it very very BAD, as one can not load your general with troops.even when i have a "Green space" and can place a...

    Started by royavatar, Yesterday 10:10
    • Replies: 5
    • Views: 250
    Today 09:10 Go to last post
  5. Older Gemini General going to star meny after adventures.

    As heading says. I have 2 older gemini generals. Sometimes when they come back from adventures they go to the star meny instead of building a camp...

    Started by Dragavon, 27.10.19 11:43
    • Replies: 3
    • Views: 462
    Yesterday 09:49 Go to last post
  6. Endless mines don't show in economy overview

    Just what it says in the header really - makes buff planning a little difficult when you don't actually know what your production is...

    Started by Vervain, 16.11.19 23:39
    • Replies: 4
    • Views: 262
    17.11.19 16:37 Go to last post
  7. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    8 Pages
    1 2 3 ... 8
    • Replies: 70
    • Views: 35,246
    16.11.19 23:13 Go to last post
  8. Ghost Ship needs a building licence

    As the title says - has anyone else noticed that the ghost ship uses a building licence when it appears? Is this intended? and what happens if you...

    Started by Bobblyt, 13.11.19 17:36
    • Replies: 1
    • Views: 421
    13.11.19 23:07 Go to last post
  9. Angry love garden 25 res building-has any one got the 25 building buff hearts lock lev 2

    love garden 25 RES building-has any one got the 25 building buff hearts lock lev 2) , i can only find 20 res within the love garden, i have...

    Started by royavatar, 06.03.19 23:11
    2 Pages
    1 2
    • Replies: 17
    • Views: 1,737
    13.11.19 02:43 Go to last post
  10. gemini gen bugged

    The new Gemini gen, is bugged or the description is wrong. The description say he have a recovery time of 1 hour and 20 min. but if you you give...

    Started by GollrDK, 23.09.19 07:36
    • Replies: 4
    • Views: 1,142
    09.11.19 11:45 Go to last post
  11. Unhappy Event Calendar special door not open...

    So, my event calendar door won't let me select the award. Also, my friend who I invited to ToW did not get the lootspot, but I got my rewards. ...

    Started by sparkies2013, 27.10.19 10:26
    4 Pages
    1 2 3 ... 4
    • Replies: 38
    • Views: 1,846
    09.11.19 01:50 Go to last post
  12. giant battle

    i have took down bridge then got shard made dynamite used it then took down camp 6 but no shard to make next dynamite so stuck need help asap

    Started by victoria333, 02.11.19 15:18
    • Replies: 1
    • Views: 367
    02.11.19 15:57 Go to last post
  13. Tutorial Quest "Complete a Collection"/Country Saying

    Before the update to stacking in the star menu this quest used to read: "Complete the "Country Saying" collection by gathering all the required...

    Started by Iolanthe, 06.09.16 17:44
    • Replies: 3
    • Views: 23,326
    31.10.19 08:47 Go to last post
  14. Angry Spooky Bronze mine cannot be placed

    So I bought a Spooky Bronze mine today only to find out I cannot place it anywhere on my island at all. Anyone else run into this?

    Started by Mindslayer, 26.10.19 17:01
    • Replies: 4
    • Views: 671
    30.10.19 17:46 Go to last post
  15. connection lost

    Hey. I just got connection lost 11 times , one after the other. the box in the middle of the screen show a little guy with a hammer, working on a...

    Started by Josepha, 30.10.19 13:36
    • Replies: 0
    • Views: 250
    30.10.19 13:36 Go to last post
  16. Premium Friend Buff doesn't double mine production

    I have a Premium Friend buff running and it has doubled the production of mines that were built before the buff was started - level 3 mines, buffed...

    Started by Rorschah, 27.10.19 21:34
    • Replies: 2
    • Views: 395
    29.10.19 15:40 Go to last post
  17. missing items

    Hi, When i produce trick and treats in the provision house they keep disappearing once they have been produced. Also when i stop my Pumpkin...

    Started by Lady-Laura, 28.10.19 10:21
    • Replies: 1
    • Views: 300
    28.10.19 10:49 Go to last post
  18. hotfix has reset event calendar

    i just logged in and went to the calendar to open today's door and saw that the first 3 days which i have opened are now closed, and i'm being asked...

    Started by Dangermouse69, 24.10.19 17:39
    • Replies: 2
    • Views: 503
    25.10.19 09:58 Go to last post
  19. Missing Monsters from the mist

    Had to cancel the venture about two days ago. It said it will return in a mail. Was looking for it today but can't find it anywhere. Not in mail, nor...

    Started by Norton_C, 24.10.19 09:26
    • Replies: 2
    • Views: 441
    24.10.19 10:47 Go to last post
  20. collection quest in ventures does not appear

    HI, In ventures Hansel and Gretel i dont recieve collection quest to find 1 stinky mushroom. I clear all map. Cant finish.... prem day is...

    Started by rbkuki, 12.10.19 08:45
    2 Pages
    1 2
    • Replies: 12
    • Views: 917
    18.10.19 19:16 Go to last post

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