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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,430
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    37 Pages
    1 2 3 ... 37
    • Replies: 362
    • Views: 1,072,161
    22.06.22 17:37 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    22 Pages
    1 2 3 ... 22
    • Replies: 213
    • Views: 42,863
    20.06.22 08:44 Go to last post
  3. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 5
    • Views: 2,949
    14.05.22 00:10 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 123,905
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 476,979
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 150,554
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. The final

    I have opened the calendar to get the final but it has not appeared in my adventure list

    Started by milo222, Today 20:31
    • Replies: 0
    • Views: 5
    Today 20:31 Go to last post
  2. Semi-finals

    My semi-finals scenario disapeared after I restarted the game. Regards bo Wærn Kristensen

    Started by BWK2612, 03.07.22 14:34
    • Replies: 6
    • Views: 117
    Today 09:18 Go to last post
  3. Unhappy i have a problem with Raid of the Nords

    i collected 6 furs but i can only make 1 tent repair kit i need 6 repair to finish the quest i,m also on Premume time an have 6 hours left ...

    Started by saloman, 10.11.16 18:21
    • Replies: 2
    • Views: 12,156
    Yesterday 16:47 Go to last post
  4. Round of 16 Java error

    Hi i had a java error trying to play the round of 16 game, it froze and reloaded. the map has not returned to my star. I guess the event is over

    Started by Noworries, 26.06.22 11:51
    • Replies: 5
    • Views: 146
    Yesterday 16:20 Go to last post
  5. Mountain Labyrinth bug

    Ok, so I think I found a bug :) On Mountain Labyrinth, when I kill of the Stronghold for main quest first (100 Frost Ibex, Ravaging Ox, Ghastly...

    Started by Reapertje, 05.03.20 11:58
    2 Pages
    1 2
    • Replies: 17
    • Views: 6,667
    03.07.22 21:37 Go to last post
  6. maximum number of concurrent adventures

    when starting any adventure the following message is received when moving the mouse to the start button: you have reached the limit for the...

    Started by roverw, 03.07.22 04:56
    • Replies: 3
    • Views: 96
    03.07.22 11:28 Go to last post
  7. Issue with Expeditions

    I cant choose or alter the order in which troops attack - is this a known issue now. It seems to render expeditions usless which means my plans to...

    Started by MaelstromJ, 14.05.22 16:47
    • Replies: 6
    • Views: 334
    30.06.22 18:34 Go to last post
  8. Solid Sandwich quest not completing

    I queued 2500 solid sandwiches in the PH but after completion the quest only shows 250 made. I did this twice. Have refreshed multiple times.

    Started by Kafka-, 30.06.22 07:46
    • Replies: 3
    • Views: 98
    30.06.22 16:38 Go to last post
  9. Cannot receive gift

    Mail collection (add to star/home) is greyed out; close and collect does not seem to do anything. Is there anything I need to do or is this just...

    Started by Eroneous, 28.06.22 20:34
    • Replies: 2
    • Views: 96
    28.06.22 21:18 Go to last post
  10. Serrver disconnection

    Hi Everytime I play Split city in the fall clear camps 1-4 then as attack goes in on camp 5 Lost connection to server happens without fail. NIt...

    Started by Highlande, 28.06.22 15:42
    • Replies: 0
    • Views: 62
    28.06.22 15:42 Go to last post
  11. Game won't load

    I've been trying for hours today to get into the game. The loading bar gets to the end, but then nothing else happens. I've reloaded numerous times,...

    Started by Alina_Light, 25.06.22 17:32
    • Replies: 3
    • Views: 158
    28.06.22 12:18 Go to last post
  12. Thx for new error in game

    "A general error has occured, please reload game" Never happen during 7 years of game play.

    Started by Kebabtomte, 27.06.22 20:48
    • Replies: 1
    • Views: 114
    28.06.22 08:34 Go to last post
  13. Loading

    Saturday The game will not load up. Tried for a long time today. Losing prem days and pfb days.

    Started by Taffy, 25.06.22 13:35
    • Replies: 1
    • Views: 92
    25.06.22 17:28 Go to last post
  14. Connection to server lost...

    Hi, Northisle [Realm 2] doesn't seem to be working, can i get an update on that? I always get a "Connection to the server has been lost. Please...

    Started by JohnBPlayer, 24.06.22 08:04
    • Replies: 1
    • Views: 123
    24.06.22 12:29 Go to last post
  15. The housing problem

    Quest is missing.

    Started by DrunkStyle, 22.06.22 07:24
    • Replies: 3
    • Views: 204
    23.06.22 19:01 Go to last post
  16. Missing quest line and missing XP from completed addie

    The Bonaberti quest line has disappeared from my quest line, and I did Bonaberti Business earlier today and received none of the 1.5 million xp that...

    Started by Imshi, 23.06.22 12:52
    • Replies: 1
    • Views: 86
    23.06.22 14:28 Go to last post
  17. Stuck on Addy

    Hi, i currently have sometimes the problem that i can't leave the addy map of Dark Priests. i have tried 4 ways 1. clicking in chat on my name...

    Started by Max_turtle, 23.06.22 06:34
    • Replies: 1
    • Views: 94
    23.06.22 06:48 Go to last post
  18. Cool Extra section in Merchant "Test Environment"

    Starting with the event start this new section appeared in the Merchant https://prnt.sc/Q3S2ZTFCrX2Q https://prnt.sc/Aa7JfBqFG-uj

    Started by WildWizard, 20.06.22 08:56
    14 Pages
    1 2 3 ... 14
    • Replies: 130
    • Views: 7,678
    22.06.22 21:03 Go to last post
  19. Thumbs down Connection Issue 22/06/2022

    Hi, I get "Connection issue" and hammer guy every time I try to start... Did not find any current thread on the topic... What about you?

    Started by frenil75, 22.06.22 16:50
    connection
    • Replies: 1
    • Views: 90
    22.06.22 16:58 Go to last post
  20. Chat not working at all since returning from hotfix

    Is it just me, or everyone else too?

    Started by Siobhan76, 21.06.22 10:43
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 550
    22.06.22 13:43 Go to last post

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