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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,409
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    15 Pages
    1 2 3 ... 15
    • Replies: 143
    • Views: 8,670
    02.12.17 11:29 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 22,368
    25.09.17 11:29 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 2,214
    27.07.17 15:21 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. explorers bring 0 presents

    All 9 have now returned and not a single present among them.

    Started by maryam1, Today 12:02
    • Replies: 7
    • Views: 89
    Today 21:18 Go to last post
  2. One up skilll report 2 times

    After this weeks fixes and maint. I get a 2nd one-up report when having killed a gen with the one-up skill. The gen is revived for a very short time...

    Started by Urd123, 09.12.17 15:29
    • Replies: 6
    • Views: 104
    Today 19:52 Go to last post
  3. Game freeze ali baba the young woodcutter

    Every time I move my generals from position 4 to position 5 after beating camp 15 my browser freezes, it does it every time without fail, am I the...

    Started by Steve1077, 14.08.17 10:46
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 1,092
    Today 08:37 Go to last post
  4. Gem shop

    The gem shop is not loading up. I don't think it is just me.

    Started by PELIAS, 09.12.17 23:01
    • Replies: 5
    • Views: 127
    Yesterday 11:33 Go to last post
  5. Normal Prov house after main/hotfix is bugged

    I started a Panda quest about 15 min´s ago,was getting ready to make cages in normal prov house because rarity is to busy with other. Normal prov...

    Started by minoreva, 07.12.17 22:06
    • Replies: 8
    • Views: 183
    Yesterday 10:11 Go to last post
  6. Lucky find skill not working

    Hello. I've chosen Lucky Find skill for geo as the last upgrade about a month ago. After I've took it, geo found an extra iron and a marble deposit...

    Started by Mizogin, 08.12.17 21:58
    • Replies: 3
    • Views: 111
    09.12.17 10:28 Go to last post
  7. Guild market vote

    ok, so i got the vote system up, did my vote then couldn't find the revert vote button for bigger: click image...

    Started by Kit_, 06.12.17 15:30
    • Replies: 5
    • Views: 213
    07.12.17 22:58 Go to last post
  8. Not running when im not online

    Im not sure if it is just my island or others. Over the last few days I have seen my island is not running when i'm not online. my explorers...

    Started by mk3vinny, 06.12.17 20:38
    • Replies: 7
    • Views: 142
    07.12.17 20:40 Go to last post
  9. Third Thief general moving to the new position freezes the game

    Hello, I have a constant problem with freezing when moving a general from G1 (landing zone) to G2 The game freezes and need restart, no matter...

    Started by Emou, 06.12.17 19:03
    • Replies: 0
    • Views: 43
    06.12.17 19:03 Go to last post
  10. Exclamation Mailbox/Block sender doesnt work on guild mails.

    As the title reads. Blocked a player* specifically 'cause of guild mails but the flood keeps on coming.. Surely if I block a player it means that I...

    Started by topgearfan, 06.12.17 17:34
    • Replies: 0
    • Views: 39
    06.12.17 17:34 Go to last post
  11. Question ★ Problem seeing other guildmembers online [7328]

    Does anyone else have problems to see other guild members online, when you're in guild or all tabs? Everyone in our guild has this problem, we see...

    Started by faiyaan, 26.04.16 09:05
    5 Pages
    1 2 3 ... 5
    • Replies: 40
    • Views: 13,327
    05.12.17 12:58 Go to last post
  12. Game not loading - 64 bit Chrome (Windows) and Slim Browser

    Hello, The game is not working for me. My internet connection seems fine but the game does not load when I run the slim-browser application; there...

    Started by TheAngryMan, 04.12.17 19:32
    • Replies: 2
    • Views: 85
    05.12.17 10:57 Go to last post
  13. Merchant bug

    It shows me i could buy one more recycling manufactory, but i cant.

    Started by kuubel, 30.11.17 08:15
    • Replies: 6
    • Views: 259
    04.12.17 09:57 Go to last post
  14. Valuable Intel doesn't end.

    I complete the venture Valuable Intel. But it doesn't end and waiting for collecting three clues which I have already collected..

    Started by metdem, 03.12.17 22:16
    • Replies: 1
    • Views: 70
    03.12.17 22:49 Go to last post
  15. Chat window problems

    I'm not sure if this has already been brought up so forgive me if it has. I can't seem to type to anyone in the chat window or whispers. It'll open...

    Started by Mauthis, 08.05.12 21:20
    • Replies: 4
    • Views: 1,303
    03.12.17 16:46 Go to last post
  16. what has happened ?

    The lag is shocking, cannot do adventures while it is like this, takes forever going backward and forward to the adventure :(

    Started by unicornlinzy1, 21.11.17 15:38
    • Replies: 4
    • Views: 311
    03.12.17 16:14 Go to last post
  17. Moved: Email system

    Started by ikimiaca, 28.11.17 16:36
    • Replies: -
    • Views: -
    29.11.17 14:10 Go to last post
  18. Returning to Mama Panda - got to do twice

    In Panda, second quest Returning to Mama Panda, you have to do it twice (since maint on Tues 10th Oct). Which means you have to pay 50gc twice but...

    Started by geezer123, 13.10.17 12:53
    • Replies: 8
    • Views: 585
    27.11.17 15:49 Go to last post
  19. No Guild chat or officers chat tabs

    Just logged in after the shut down and I dont have either of the above. Others are reporting the same.

    Started by maryam1, 21.11.17 11:07
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 547
    23.11.17 09:03 Go to last post
  20. File loading failed!

    Hi, I can login, but it doesn't load the game. I have updated both browser and flashplayer, cleared cache and tried it with safari and chrome....

    Started by VoittoOnninen, 22.10.17 20:34
    4 Pages
    1 2 3 ... 4
    • Replies: 31
    • Views: 1,142
    18.11.17 17:22 Go to last post

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