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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,434

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 58,038
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 229,655
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,498,129
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 201,856
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 885,633
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 205,127
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Another Friday and Hammer turns up

    This is a joke, sack yourselves and work in McDonalds

    Started by myboro, 16.08.24 18:36
    2 Pages •
    1 2
    • Replies: 11
    • Views: 1,758
    Nogbad
    25.08.24 03:16 Go to last post

  2. Exclamation 2024-06-05 Starfall - Residue Processing [NOT FIXED YET]

    I though maybe today i will create post to thank team for FIXING half year BUG, but noooooo seems we need to wait more. Just A REMINDER. PLAYERS...

    Started by bankeris, 05.06.24 10:21
    • Replies: 3
    • Views: 2,167
    Qualan
    15.08.24 18:30 Go to last post

  3. Anniversay Event

    Anniversary Event Empathetic Explorer Limit should be 1 but appears you can buy more.

    Started by hiswitzend, 12.08.24 08:51
    • Replies: 4
    • Views: 518
    Danus1986
    15.08.24 12:31 Go to last post

  4. Starfall - Residue Processing

    Hi, I'm currently busy with the new Starfall quest, I am at the part "Residue Processing" where I need to craft a Basic Compendium of Starfall...

    Started by Danus1986, 30.01.24 16:10
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 30
    • Views: 36,649
    Danus1986
    15.08.24 12:27 Go to last post

  5. Community Goal bugged

    Community goal is currently showing me we have donated 524,299,144/1,500,000,000 this is the same bug as seen on test as a result we was not able to...

    Started by DorotheusII, 12.08.24 10:14
    • Replies: 1
    • Views: 252
    BB_Saqui
    12.08.24 12:19 Go to last post

  6. When do I get my ghost ship back

    Last year around Easter my ghost ship and the weekly quest I used to get with it- vanished. I have since then written here on forum about the issue...

    Started by Urd123, 16.06.23 12:37
    • Replies: 3
    • Views: 9,473
    First_Lord
    12.08.24 11:07 Go to last post

  7. Server Down Again

    Hi, Another weekend another failure for BlueByte server. Are you not ashamed, do you have no shame. When will it be fixed? My guess is Monday...

    Started by myboro, 27.07.24 12:59
    2 Pages •
    1 2
    • Replies: 14
    • Views: 1,213
    Nonal
    10.08.24 22:48 Go to last post

  8. Guild vote jammed

    Guild Market voting is not working again

    Started by DorotheusII, 01.08.24 07:36
    • Replies: 0
    • Views: 507
    DorotheusII
    01.08.24 07:36 Go to last post

  9. Forums downtime (error 503)

    The forums seem to be down more than up for me recently, the main site works fine but then the forums fail to load with a 503 error. Is this...

    Started by Kotugo, 12.07.24 13:23
    • Replies: 1
    • Views: 666
    sparkz
    12.07.24 13:33 Go to last post

  10. SCRAPPER mining problem

    Yesterday I placed all SCAPPERS to mine. BOOM! I was locked out. Today I got back in, just to find that one of those is not mining. Seems that...

    Started by JJKom, 27.01.24 07:35
    3 Pages •
    1 2 3
    3 Attachment(s)
    • Replies: 20
    • Views: 20,861
    capsule19
    11.07.24 06:56 Go to last post

  11. Missing transporter claus for star

    Permanent playing adventure... Have 6 Claus general... Today afternoon something went wrong, only 5 Claus in my star. One is missing, from BK...

    Started by rbkuki, 02.07.24 16:49
    • Replies: 1
    • Views: 1,229
    rbkuki
    02.07.24 16:56 Go to last post

  12. Magnificent Brewery not buffed correctly by Christmas Bakery...

    Christmas Bakery, Secret Santa area buff ... +200% output, halved input. On the Magnificent Brewery we get the +200% output, but the input (12...

    Started by TheFlush, 01.07.24 18:55
    • Replies: 0
    • Views: 1,031
    TheFlush
    01.07.24 18:55 Go to last post

  13. Game won't load

    I've been trying for hours today to get into the game. The loading bar gets to the end, but then nothing else happens. I've reloaded numerous times,...

    Started by Alina_Light, 25.06.22 17:32
    • Replies: 5
    • Views: 5,957
    BB_Kumakun
    01.07.24 09:49 Go to last post

  14. Unplayable.

    For two days now game is unplayable, hammerman, server failed message. I thought for once i may be able to play one event but no. You locked me out...

    Started by Julezy, 23.06.24 07:02
    7 Pages •
    1 2 3 ... 7
    • Replies: 64
    • Views: 12,805
    Max_turtle
    26.06.24 13:57 Go to last post

  15. Exclamation Northisle down

    Northisle down as of about 15 minutes ago. Many guidlies confirming they cannot login either. Authentication is fine, which suggest settlers...

    Started by noxidjkram, 24.06.24 10:03
    • Replies: 9
    • Views: 1,903
    marvistas
    24.06.24 12:09 Go to last post

  16. Game unable to load

    For the last 2-3 hours i have not been able to start the game. The loading screen with the bar goes up to nearly 90% and stays there. Game not...

    Started by marvistas, 24.06.24 12:07
    • Replies: 1
    • Views: 1,319
    JohnRo79
    24.06.24 12:09 Go to last post

  17. Hammer man is back

    Cant really send attacks, trades and anything else hammer man just working hard this morning.

    Started by bankeris, 22.06.24 06:15
    2 Pages •
    1 2
    • Replies: 14
    • Views: 3,772
    Westley200
    24.06.24 11:43 Go to last post

  18. Sandycove down?

    Cannot load the game the whole day, same for some others I was able to contact. Loading stops with pop up window: "Server zone Crashed. En error...

    Started by Norton_C, 22.06.24 16:28
    • Replies: 5
    • Views: 1,877
    dopedupdolphin
    24.06.24 11:42 Go to last post

  19. Newfoundland appears down

    Anyone else unable to log on ?

    Started by hiswitzend, 24.06.24 09:43
    2 Pages •
    1 2
    • Replies: 10
    • Views: 3,054
    Daytrader
    24.06.24 10:54 Go to last post

  20. Stop buff on Otherworldly plant/tree not working reliably

    This was working fine previously, and was nice way to improve the efficiency of playing the Starfall quest - but now after placing a stop buff on an...

    Started by Usermaatre, 10.06.24 06:06
    • Replies: 4
    • Views: 4,984
    AqilNaufal
    11.06.24 11:00 Go to last post
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