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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,930
    Urd123
    13.01.22 17:09 Go to last post

  2. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,311
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,385
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 786,494
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,148
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,383,569
    topgearfan
    18.08.23 10:52 Go to last post

  1. Trade goods not being delivered

    Hi this has happend twice now I take a trade from the trade window. The person offering the trade accepts i get the email back saying...

    Started by Zyris, 05.05.12 04:00
    • Replies: 2
    • Views: 7,836
    NickiJ
    16.05.12 20:58 Go to last post

  2. Exclamation Trade 'chat' sorting bug

    The Trade chat sorts by String instead of by (Type, Integer). This causes lower amounts of a certain good to be shown between higher amounts. ...

    Started by ZyorTaelon, 05.02.12 01:31
    trade
    • Replies: 1
    • Views: 7,121
    Tierarzt
    05.02.12 05:17 Go to last post

  3. Problem with blocking on Expeditions

    Handle: zygotes Country and time zone: UK GMT Date the problem occurred: 21/01/2024 (and other times) Time the problem occurred: 11:30 Player...

    Started by zygotes, 21.01.24 13:20
    • Replies: 0
    • Views: 390
    zygotes
    21.01.24 13:20 Go to last post

  4. Handful of balloons buff

    The provision house buff "Handful of balloons" only gives a +300% boost, not the +500% as advertised. It is the same as a barazek. For example:...

    Started by zygotes, 02.10.21 13:57
    • Replies: 2
    • Views: 798
    BB_Trafffer
    04.10.21 10:57 Go to last post

  5. Cancel a mine bug?

    I did place a mine in my town but I did't have enough tools to begin building that mine so I decide to cancel it. What happen? my Iron ore in the...

    Started by Zwedinho, 19.04.12 16:25
    • Replies: 0
    • Views: 5,410
    Zwedinho
    19.04.12 16:25 Go to last post

  6. Invisible banner

    Few days ago something like that appear in my web browser. Its appear only on Settlers homepage and in-game (not for example here in forums or any...

    Started by Zvjerko, 29.01.14 14:33
    2 Attachment(s)
    • Replies: 1
    • Views: 6,968
    PChamps
    29.01.14 16:28 Go to last post

  7. Building license taken, building never built.

    At 21:22 I used my last building license to make a toolmaker building. It took resources for it, but the building didn't show up. Can you correct...

    Started by Zuzulenka, 16.03.13 20:37
    • Replies: 3
    • Views: 11,808
    peck_ed
    16.03.13 22:35 Go to last post

  8. bug in trade canceling

    I made trade offer in wich I requested 500 steel swords for 1 love potion. After few minutes I canceled offer but I didn`t get my love potion back....

    Started by Zuzulenka, 19.02.13 22:14
    • Replies: 1
    • Views: 1,708
    Nogbad
    20.02.13 01:10 Go to last post

  9. Unhappy Explorer time remaining bug

    Hi, so my problem is that my explorer was exploring, and i gave 30gems (or 20, not sure) to double the remaining time down, from 3hours to 1.5h,...

    Started by zulichi, 05.05.12 21:02
    • Replies: 5
    • Views: 24,300
    psyche
    19.06.12 10:07 Go to last post

  10. move camera task stuck

    I have 2 tasks stuck in quest log. Move camera with arrow keys (4 tasks) 2 completed, 2 tasks for left and up can't be completed, even though I...

    Started by Zubrovka, 28.02.14 19:18
    • Replies: 4
    • Views: 16,293
    Satyr1448
    27.06.17 08:34 Go to last post

  11. Iron smelter stopped working

    My iron smelter just got stuck and wont produce any more iron ingots. It got stuck somewhere between upgrade from level 4>5 ( at the moment at 45% of...

    Started by Zteelblade, 31.05.12 20:44
    • Replies: 3
    • Views: 20,539
    Billybutt
    05.06.12 04:59 Go to last post

  12. Accepted adventure invite but adventure doesn't show up

    Today we swapped spots in the nords adventure with other player. We sent both invites to each other and accepted invites. However adventures did not...

    Started by Zteelblade, 06.06.12 05:50
    2 Pages •
    1 2
    • Replies: 11
    • Views: 107,185
    aklbr
    26.06.12 21:33 Go to last post

  13. Achievement "Red Mountains"

    Even though the Red mountain achievement shows 5/3, it is not counted. I understand that I may have to refill copper deposit instead of...

    Started by zOUfr, 22.05.14 08:12
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 34
    • Views: 73,560
    Shelli-lala
    12.08.14 15:22 Go to last post

  14. Game isn't loading

    It seems like someone spilt coffee in the server again because I cannot log on. I was kicked out after seeing that guy banging a computer with a...

    Started by Zotamedu, 04.09.14 12:50
    11 Pages •
    1 2 3 ... 11
    game, homepage 2 Attachment(s)
    • Replies: 109
    • Views: 103,383
    drazah
    22.10.14 10:55 Go to last post

  15. Bowmaker of strike?

    My bowmaker went on some sort of strike because last night he complained about a lack of resources even though I had wood to spare. I figured it...

    Started by Zotamedu, 17.01.12 06:37
    • Replies: 1
    • Views: 15,969
    BB_Azariel
    17.01.12 09:22 Go to last post

  16. The timer for the pumpkins are broken

    So, I've been paying attention to the pumpkins for some days now and they are not working properly. First of all, it seems like the timer is reset...

    Started by Zotamedu, 24.10.12 11:22
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 14,880
    Dorotheus
    20.09.13 13:20 Go to last post

  17. Different login

    I'm using the same e-mail to log-in, I know it's the same because my browser remembered it. There is no one else in the house so nobody is tampering...

    Started by zorandz, 04.07.13 11:33
    • Replies: 2
    • Views: 2,027
    zorandz
    04.07.13 13:25 Go to last post

  18. IP Blocked

    Hi, my ISP is doing some work on the network and they've disconnected me two hours ago, during the disconnected time I've tried to enter the game...

    Started by zorandz, 24.08.13 12:06
    • Replies: 3
    • Views: 38,065
    Iolanthe
    24.08.13 13:06 Go to last post

  19. Doors one day behind bug

    I check my date at comp because sometimes that can be wrong,,,refreshed, clear cash ,,, Playing from firefox and still cant open today's doors but...

    Started by zoooki, 03.07.14 07:55
    • Replies: 1
    • Views: 5,019
    Dorotheus
    03.07.14 17:54 Go to last post

  20. unable to place buffs

    Hi, New bug. I'm unable to place buffs, and I can not put stuff from my Star Menu to the Mayors house, because the baskets and goods simply wont...

    Started by Zoo7opia, 26.09.13 23:47
    • Replies: 2
    • Views: 10,325
    Fexno
    27.09.13 07:35 Go to last post
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