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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 99,319
    27.07.17 15:21 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages
    1 2 3 ... 31
    • Replies: 301
    • Views: 630,070
    12.02.20 11:34 Go to last post
  3. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 238
    • Views: 200,248
    15.06.20 20:50 Go to last post
  4. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  5. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 88,587
    19.12.19 12:29 Go to last post
  1. Server Zone Init failed

    Started by , 10.02.16 10:26
    • Replies: 0
    • Views: 1,118
    01.01.70 00:00 Go to last post
  2. Has the MMA ever worked right?

    ...

    Started by 0, 07.06.14 11:44
    • Replies: 7
    • Views: 2,310
    08.06.14 00:03 Go to last post
  3. Achievements - Lay of the land BUG??

    I am facing the following weird situation: At Lay Of The Land - in Home Island - in General I get 54/55 ... I send out the Geologist with the...

    Started by A-Lia, 14.12.14 16:31
    • Replies: 3
    • Views: 5,559
    14.12.14 21:18 Go to last post
  4. getting connected

    help all was well im at level 17... now all i get is a grey screen when login in??? ive updated flash player ect but even when i type in straight...

    Started by A2B-Recovery, 13.03.12 17:01
    • Replies: 5
    • Views: 4,058
    14.03.12 04:54 Go to last post
  5. Unhappy error 310 net::ERR_TOO_MANY_REDIRECTS

    I can't open my account from any computer. I tryied all browser, clear all cache and reset modem. but the game give error 310...

    Started by abduldalat, 09.03.12 14:18
    error 310
    • Replies: 5
    • Views: 5,029
    12.03.12 17:37 Go to last post
  6. Looking for BB_Ravel

    hello,i was told by technical suport to look up for BB_Ravel for my chat issues.i am acussed of advertising a 3rd party software,but i never done...

    Started by AbionicPig, 19.10.12 06:42
    • Replies: 8
    • Views: 2,236
    20.10.12 20:58 Go to last post
  7. maximum number of concurrent adventures

    Since the latest maintenance i can't start any adventures. I don't have any active. I have tried clearing browser cache and refreshing and re-login...

    Started by Ablaidan, 12.09.13 18:27
    • Replies: 6
    • Views: 7,103
    13.09.13 05:48 Go to last post
  8. Copper that can be mined faster is no longer being found.

    Hey has anyone else had this problem? I have a regular and a jolly geologist and both of them have a 45% chance of discovering the faster copper...

    Started by AbleMable, 23.10.13 21:55
    • Replies: 4
    • Views: 5,772
    24.10.13 05:05 Go to last post
  9. importand pinewood quest problem

    in "importand pinewood quest" asks to have at least 0 / 12 hours pinewood 0 / 12 hours pinewood deposits 360 / 12 hours pinewood planks i...

    Started by ace71, 24.11.12 08:09
    2 Pages
    1 2
    • Replies: 14
    • Views: 60,854
    01.03.14 13:55 Go to last post
  10. Where my storehouse have gone?

    Today I logged in and as usual done few trades, been chatting with guild. Suddenly I've noticed that my storage space is lower than yesterday. Quick...

    Started by Acee, 06.03.12 12:27
    • Replies: 0
    • Views: 2,100
    06.03.12 12:27 Go to last post
  11. Descriptions of presents in the storage window

    Bug or not?

    Started by Acee, 08.12.11 13:14
    • Replies: 1
    • Views: 3,013
    08.12.11 14:56 Go to last post
  12. Wrong camp attack

    Hi guys, this just happened to me. I sent my general to attack a bandit camp, and he went to a different camp (one i was checking out) and my army...

    Started by Acence, 09.02.12 21:38
    • Replies: 1
    • Views: 5,876
    09.02.12 21:39 Go to last post
  13. Guild quest

    Watchtowers Produce at least 150 Exotic Wood plank(s) 0/150 8 h 52 min left My exotic Wood sawmill has been running none stop. How can it...

    Started by AceOfSpace, 30.05.16 15:16
    • Replies: 6
    • Views: 3,332
    31.05.16 17:49 Go to last post
  14. Cant play

    suddenly fixed after 2hours, mods can close this.

    Started by aceofspadess, 08.01.12 11:00
    • Replies: 0
    • Views: 8,413
    08.01.12 11:00 Go to last post
  15. Adventure not showing

    I started the adventure witch of the swamp, but its not showing on my right corner , i tried refreshing the browser and everything, and the adv is uo...

    Started by Achkar, 21.12.12 21:17
    • Replies: 1
    • Views: 1,653
    22.12.12 17:19 Go to last post
  16. Refresh

    Hi, I have to refresh my page every 5 mins or so. Bit annoying :) 'Server call failed'

    Started by Acid_Drinker, 25.11.11 08:49
    2 Pages
    1 2
    page.refresh.client
    • Replies: 13
    • Views: 53,865
    01.12.11 16:18 Go to last post
  17. Arrow the copper quest

    when i sent my geologist to search for copper mines, it notified me that he hasnt foud no mines. x3. after log-out in, i had 3 copper mining sites...

    Started by adamrakicevic, 19.06.13 23:21
    bug, copper, quest
    • Replies: 2
    • Views: 3,909
    23.06.13 15:01 Go to last post
  18. Exclamation Game bugged.

    Hello, My game is bugged since last night, many things wont be shown like: friendslist, how many resources I got in the resources bar, chat is...

    Started by Adeus, 21.01.12 13:40
    • Replies: 7
    • Views: 32,918
    24.01.12 09:45 Go to last post
  19. Trade History bug

    Hi there, its very often that items i trade in the Trade market, either never appear in the Trade Office - History, or appear just to, with the...

    Started by Adfc, 07.02.13 11:16
    2 Pages
    1 2
    • Replies: 12
    • Views: 3,264
    14.05.15 08:30 Go to last post
  20. Whisper chat tab

    The whisper chat tab, sometimes keeps flashing, but no one has started a conversation there... really, really annoying...

    Started by Adfc, 09.02.13 13:05
    • Replies: 8
    • Views: 16,767
    17.12.13 10:27 Go to last post

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