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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 238
    • Views: 213,511
    15.06.20 20:50 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages
    1 2 3 ... 31
    • Replies: 301
    • Views: 652,291
    12.02.20 11:34 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 90,655
    19.12.19 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 102,660
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Angry why are map fragments higher in adventure season compared with chest adventure (VLT)

    why are map fragments higher in adventure season compared with chest adventure I.E . re vlt map 760 in the chest season. and only 630 in the chest...

    Started by royavatar, Yesterday 10:33
    • Replies: 3
    • Views: 83
    Today 17:40 Go to last post
  2. Witch Bundle 3 locked

    Ok, similar issues happened in the past but here we go again: even if I wanted, I wouldn't be able to purchase the Witch Bundle 3 (the one containing...

    Started by Elco, Yesterday 11:21
    • Replies: 7
    • Views: 148
    Today 11:46 Go to last post
  3. wrong amount of settlers in harbor

    Hi, the number of "available" settlers is not the right amount. it is showing the total in stock not the total free

    Started by Max_turtle, Yesterday 11:50
    • Replies: 0
    • Views: 33
    Yesterday 11:50 Go to last post
  4. Archeological Geologist bug?

    Tooltip keeps saying that he will only find buffs when looking for coal, but that can't be right, right? :)

    Started by Reapertje, 30.06.19 17:30
    2 Pages
    1 2
    • Replies: 13
    • Views: 19,058
    06.08.20 21:15 Go to last post
  5. Adv expired when the timer said there was still 5 minutes left

    Joined a valiant little tailor adv when there was very little time left. Sent 5 generals to the final castle from the start of the island. Before...

    Started by Zadmur, 03.08.20 14:10
    • Replies: 7
    • Views: 167
    04.08.20 12:57 Go to last post
  6. Fairy Dust has stopped working after the last game update

    Tested and verified by noting the position of a collectible in daily "collect all" task, applying Fairy Dust and the collectible not being...

    Started by king_g_, 25.03.20 06:12
    3 Pages
    1 2 3
    new bug
    • Replies: 23
    • Views: 6,864
    03.08.20 05:09 Go to last post
  7. Can't Chat

    Is there a bug? I can't chat with my guild. I can type a message, but not send it by clicking enter. What could I do? Plz help

    Started by Xiefehl, 09.07.20 07:58
    2 Pages
    1 2
    chat, message
    • Replies: 18
    • Views: 598
    02.08.20 11:44 Go to last post
  8. Angry Migration not working saying all ready linked -but to wrong game

    1) why cannot support get my migration to work, been at it for months now, why cannot they link my lev 75 game to uplay. 2) i log in to uplay and...

    Started by royavatar, 27.07.20 09:59
    • Replies: 2
    • Views: 248
    30.07.20 12:13 Go to last post
  9. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    13 Pages
    1 2 3 ... 13
    • Replies: 126
    • Views: 116,103
    28.07.20 09:10 Go to last post
  10. Contacting support

    have now tried to contact support several times, No luck i might add, get a mail server does not exists.:confused::confused::confused::mad::mad::mad:

    Started by qawpaw, 10.07.20 08:58
    • Replies: 6
    • Views: 211
    22.07.20 09:15 Go to last post
  11. New General

    General Sylvana (Doris) comes up with "undefined text" instead of her name in battle reports. We also had another event quest which came up with...

    Started by Nogbad, 22.07.20 05:54
    • Replies: 0
    • Views: 70
    22.07.20 05:54 Go to last post
  12. Chrome (version 69 and onward)

    As posted today in version 69 chrome is going to ask for approval everytime you start up a flashpage and not able to "always allow". Title edited

    Started by Kebabtomte, 05.09.18 14:50
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 227,793
    16.07.20 16:49 Go to last post
  13. unable to log in

    anyone having issues trying to login, was on the site earlier this morning, then got booted with error message coming up, and been unable to login...

    Started by jonno697, 05.06.20 12:26
    • Replies: 6
    • Views: 405
    12.07.20 20:07 Go to last post
  14. Event calendar gone nuts

    Today's door threw up a very suspicious 500 adv maps for Gunpowder, very different to any of the other servers I play. They've not gone to Star...

    Started by MuffinMule, 12.07.20 05:25
    • Replies: 2
    • Views: 151
    12.07.20 10:50 Go to last post
  15. Question ★ Problem seeing other guildmembers online [7328]

    Does anyone else have problems to see other guild members online, when you're in guild or all tabs? Everyone in our guild has this problem, we see...

    Started by faiyaan, 26.04.16 09:05
    5 Pages
    1 2 3 ... 5
    • Replies: 48
    • Views: 60,900
    09.07.20 09:45 Go to last post
  16. Loot Spot

    Hi, Has anyone noticed that the LS are not 'dropping' into the in-game mail. I have now done two Ali's with no LS.

    Started by sparkies2013, 06.07.20 17:40
    • Replies: 4
    • Views: 170
    06.07.20 20:11 Go to last post
  17. Cancelled Practice Game quest not returned to star menu

    I started the "Complete the practice match" on the summer 2020 event but not having the resources to complete it, I decided to cancel and try again...

    Started by JuliusBoudicca, 22.06.20 18:24
    • Replies: 7
    • Views: 291
    06.07.20 14:09 Go to last post
  18. forge text

    when buffed forge text is a little too big (http://prntscr.com/tbkzj3). goes into scrolling mode

    Started by JohnRo79, 04.07.20 06:52
    • Replies: 0
    • Views: 84
    04.07.20 06:52 Go to last post
  19. Bugg empty space river house, water mansions, large river house

    https://prnt.sc/sopg9j https://prnt.sc/soph6x https://streamable.com/pi11hd

    Started by tastino, 27.05.20 11:08
    • Replies: 2
    • Views: 221
    03.07.20 01:53 Go to last post
  20. Population count broken in event after donating 2000 settlers

    Population count broken in event after donating 2000 settlers and refilling from star Mayors says pop full Header count says 2000 not there

    Started by Harlequin_1963, 23.06.20 08:46
    • Replies: 6
    • Views: 284
    01.07.20 10:44 Go to last post

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