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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,434

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 52,485
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 206,251
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,461,009
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 191,771
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 855,238
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 197,752
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Server Down Again

    Hi, Another weekend another failure for BlueByte server. Are you not ashamed, do you have no shame. When will it be fixed? My guess is Monday...

    Started by myboro, Today 12:59
    • Replies: 1
    • Views: 17
    Major_Lance
    Today 14:26 Go to last post

  2. When do I get my ghost ship back

    Last year around Easter my ghost ship and the weekly quest I used to get with it- vanished. I have since then written here on forum about the issue...

    Started by Urd123, 16.06.23 12:37
    • Replies: 1
    • Views: 7,712
    BillyGoatGruff
    20.07.24 13:22 Go to last post

  3. Forums downtime (error 503)

    The forums seem to be down more than up for me recently, the main site works fine but then the forums fail to load with a 503 error. Is this...

    Started by Kotugo, 12.07.24 13:23
    • Replies: 1
    • Views: 272
    sparkz
    12.07.24 13:33 Go to last post

  4. SCRAPPER mining problem

    Yesterday I placed all SCAPPERS to mine. BOOM! I was locked out. Today I got back in, just to find that one of those is not mining. Seems that...

    Started by JJKom, 27.01.24 07:35
    3 Pages •
    1 2 3
    3 Attachment(s)
    • Replies: 20
    • Views: 15,889
    capsule19
    11.07.24 06:56 Go to last post

  5. Missing transporter claus for star

    Permanent playing adventure... Have 6 Claus general... Today afternoon something went wrong, only 5 Claus in my star. One is missing, from BK...

    Started by rbkuki, 02.07.24 16:49
    • Replies: 1
    • Views: 794
    rbkuki
    02.07.24 16:56 Go to last post

  6. Magnificent Brewery not buffed correctly by Christmas Bakery...

    Christmas Bakery, Secret Santa area buff ... +200% output, halved input. On the Magnificent Brewery we get the +200% output, but the input (12...

    Started by TheFlush, 01.07.24 18:55
    • Replies: 0
    • Views: 613
    TheFlush
    01.07.24 18:55 Go to last post

  7. Game won't load

    I've been trying for hours today to get into the game. The loading bar gets to the end, but then nothing else happens. I've reloaded numerous times,...

    Started by Alina_Light, 25.06.22 17:32
    • Replies: 5
    • Views: 5,100
    BB_Kumakun
    01.07.24 09:49 Go to last post

  8. Unplayable.

    For two days now game is unplayable, hammerman, server failed message. I thought for once i may be able to play one event but no. You locked me out...

    Started by Julezy, 23.06.24 07:02
    7 Pages •
    1 2 3 ... 7
    • Replies: 64
    • Views: 8,148
    Max_turtle
    26.06.24 13:57 Go to last post

  9. Exclamation Northisle down

    Northisle down as of about 15 minutes ago. Many guidlies confirming they cannot login either. Authentication is fine, which suggest settlers...

    Started by noxidjkram, 24.06.24 10:03
    • Replies: 9
    • Views: 1,379
    marvistas
    24.06.24 12:09 Go to last post

  10. Game unable to load

    For the last 2-3 hours i have not been able to start the game. The loading screen with the bar goes up to nearly 90% and stays there. Game not...

    Started by marvistas, 24.06.24 12:07
    • Replies: 1
    • Views: 909
    JohnRo79
    24.06.24 12:09 Go to last post

  11. Hammer man is back

    Cant really send attacks, trades and anything else hammer man just working hard this morning.

    Started by bankeris, 22.06.24 06:15
    2 Pages •
    1 2
    • Replies: 14
    • Views: 2,506
    Westley200
    24.06.24 11:43 Go to last post

  12. Sandycove down?

    Cannot load the game the whole day, same for some others I was able to contact. Loading stops with pop up window: "Server zone Crashed. En error...

    Started by Norton_C, 22.06.24 16:28
    • Replies: 5
    • Views: 1,445
    dopedupdolphin
    24.06.24 11:42 Go to last post

  13. Newfoundland appears down

    Anyone else unable to log on ?

    Started by hiswitzend, 24.06.24 09:43
    2 Pages •
    1 2
    • Replies: 10
    • Views: 2,065
    Daytrader
    24.06.24 10:54 Go to last post

  14. Stop buff on Otherworldly plant/tree not working reliably

    This was working fine previously, and was nice way to improve the efficiency of playing the Starfall quest - but now after placing a stop buff on an...

    Started by Usermaatre, 10.06.24 06:06
    • Replies: 4
    • Views: 4,146
    AqilNaufal
    11.06.24 11:00 Go to last post

  15. Cannot collect Stardust motes

    delete pls

    Started by Brejlovec, 10.06.24 11:06
    • Replies: 0
    • Views: 1,254
    Brejlovec
    10.06.24 11:06 Go to last post

  16. No hullparts production tab in Forerunner - Quest stuck

    Solved

    Started by ich_allein, 08.06.24 13:26
    • Replies: 0
    • Views: 1,432
    ich_allein
    08.06.24 13:26 Go to last post

  17. Exclamation 2024-06-05 Starfall - Residue Processing [NOT FIXED YET]

    I though maybe today i will create post to thank team for FIXING half year BUG, but noooooo seems we need to wait more. Just A REMINDER. PLAYERS...

    Started by bankeris, 05.06.24 10:21
    • Replies: 1
    • Views: 1,593
    sparkies2013
    07.06.24 19:40 Go to last post

  18. Starfall - Residue Processing

    Hi, I'm currently busy with the new Starfall quest, I am at the part "Residue Processing" where I need to craft a Basic Compendium of Starfall...

    Started by Danus1986, 30.01.24 16:10
    3 Pages •
    1 2 3
    1 Attachment(s)
    • Replies: 29
    • Views: 28,836
    Danus1986
    05.06.24 10:18 Go to last post

  19. Elari Finesmith Skin

    This skin is not available in TO when attemptin to place a request to buy. Would you add it please?

    Started by noxidjkram, 19.05.24 07:20
    • Replies: 0
    • Views: 2,398
    noxidjkram
    19.05.24 07:20 Go to last post

  20. Sooty geo bugged

    Sooty geo find the depo, but in message is mixed with some other text (in my case depo found with tendentious??? skill on top of list, missing faster...

    Started by First_Lord, 05.05.24 12:55
    • Replies: 1
    • Views: 2,505
    First_Lord
    17.05.24 14:06 Go to last post
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