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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 39,641
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 155,651
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,378,478
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 169,442
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 781,262
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 185,363
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. bugssssssssssss :(

    Your whole game is bugged. Will you take anything about it?

    Started by Igracic01, 09.04.24 20:45
    • Replies: 4
    • Views: 210
    Today 05:14 Go to last post
  2. starfall mystery boxes from leftover mining shards

    during 'rock in a hard place' I gained 5 boxes of offcuts which gave me shards in my star, just started 'altered state' and again I was given 5...

    Started by andi13, 31.01.24 09:39
    4 Pages
    1 2 3 ... 4
    • Replies: 34
    • Views: 10,369
    11.04.24 14:37 Go to last post
  3. Truce offers of any kind

    Seems any is not true - all camps I see this morning /with different forces/ do NOT accept decent truce offer.

    Started by faivq, 30.03.24 07:00
    • Replies: 1
    • Views: 163
    30.03.24 10:51 Go to last post
  4. SCRAPPER mining problem

    Yesterday I placed all SCAPPERS to mine. BOOM! I was locked out. Today I got back in, just to find that one of those is not mining. Seems that...

    Started by JJKom, 27.01.24 07:35
    2 Pages
    1 2
    • Replies: 17
    • Views: 4,442
    30.03.24 08:44 Go to last post
  5. Guild vote jammed

    the current vote for the guildmarket is stuck at 0 seconds for a few days now (the count down says Next vote in 0s and stays there) This problem...

    Started by Qualan, 29.03.24 14:03
    • Replies: 1
    • Views: 218
    29.03.24 14:24 Go to last post
  6. Guild vote jammed

    The current vote countdown has reached 0, we have not received the next vote and the Guild market has not changed.

    Started by DorotheusII, 29.06.23 11:17
    • Replies: 6
    • Views: 6,512
    29.03.24 12:04 Go to last post
  7. Easter event 2023 wrong price?

    Edit: title says 2023 I meant 2024 ofc.. I just got the "Colorful Box" from easter event merchant. Price says 11199 eggs. I checked my...

    Started by Niclin, 24.03.24 09:56
    • Replies: 4
    • Views: 471
    27.03.24 16:41 Go to last post
  8. cant log in into game

    Hello,am having problem loading into game.On work i can play,on phone i can log just for forum i understand i cant play on phone.But on computer at...

    Started by Damirrrrr, 27.03.24 15:28
    • Replies: 0
    • Views: 175
    27.03.24 15:28 Go to last post
  9. gm_dialog_Plain is not defined

    Having been booted out twice in the last 5 minutes I now can't even load the game at all, even after clearing all site data (includes Unity DB etc.)...

    Started by Usermaatre, 12.06.23 01:58
    • Replies: 6
    • Views: 2,963
    27.03.24 12:04 Go to last post
  10. log in issues

    is there a problem with the server? I cannot log in it freezes at the last bit

    Started by Margowicz1, 27.03.24 09:49
    • Replies: 8
    • Views: 381
    27.03.24 12:03 Go to last post
  11. Starfall Rooting Out The Problem is problematic!

    Have just finished this starfall quest for the second time and for the second time the following problem occurred. Obviously there are no mines to...

    Started by drouc, 22.03.24 15:52
    • Replies: 9
    • Views: 1,695
    27.03.24 09:20 Go to last post
  12. More SCRAPPER mining problems

    Got the mining bit OK but unable to produce or use lubricant. There is no option to produce more lubricant and I am unable to use any of the...

    Started by Sparkaktus, 23.03.24 10:03
    • Replies: 2
    • Views: 260
    23.03.24 13:11 Go to last post
  13. Wait 1 Hour??

    So, now the Starfall quests have an added "Wait One Hour" to steps that used to be accomplished quickly?? (by making the components or trades or...

    Started by MrsMagoo, 13.03.24 16:27
    • Replies: 4
    • Views: 537
    22.03.24 15:55 Go to last post
  14. Question Easter Event merchant Fluffy Butte missing for gems?

    From Dev Diary: Name: Fluffy Butte Explorer (Limit: 1 for Eggs, 3 for Gems) Description: With strong legs he hop his way in and out of task 3...

    Started by Bukken74, 18.03.24 11:47
    easter, merchant
    • Replies: 9
    • Views: 619
    22.03.24 13:09 Go to last post
  15. Still Cant Login after Maint

    I've already deleted webcache still a no-go. It gives this error message in the console. (attached file) EDIT: I can play just fine on Firefox...

    Started by Solthariun, 13.03.24 14:37
    • Replies: 2
    • Views: 408
    21.03.24 09:56 Go to last post
  16. update 13/03/24

    when i log in get to home page but when i press play goes to load bar but when brown bar gets to full nothing happens. will not load, i cannot play...

    Started by Findbar-Luck, 13.03.24 17:55
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,007
    21.03.24 09:55 Go to last post
  17. Friend function list can't shown all.

    that list always shown half,Top of function list always can't higher than friend list,don't matter click where ever . It display like this image.

    Started by LeeTengFaiUK, 20.03.24 22:15
    • Replies: 0
    • Views: 257
    20.03.24 22:15 Go to last post
  18. Starfall - Residue Processing

    Hi, I'm currently busy with the new Starfall quest, I am at the part "Residue Processing" where I need to craft a Basic Compendium of Starfall...

    Started by Danus1986, 30.01.24 16:10
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 10,116
    20.03.24 21:34 Go to last post
  19. Hero Ore and Offbeat roads can we get some titanium rewards for these

    I have umpteen explorers who have the maximum number of books used on Hero Oe and Offbeat roads which are supposed to increase the possibility of...

    Started by MaelstromJ, 17.03.24 12:34
    • Replies: 0
    • Views: 275
    17.03.24 12:34 Go to last post
  20. Royal Explorer Malfunction

    Have the royl explorers stopped finding token ? Ive got three of them not one of them has found tokens for ages.

    Started by MaelstromJ, 17.03.24 12:29
    • Replies: 0
    • Views: 249
    17.03.24 12:29 Go to last post

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