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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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    • Threads: 68
    • Posts: 1,421
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    6 Pages
    1 2 3 ... 6
    • Replies: 58
    • Views: 3,770
    Today 19:47 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 11
    • Views: 105,493
    21.07.21 19:53 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    34 Pages
    1 2 3 ... 34
    • Replies: 336
    • Views: 902,537
    21.07.21 13:50 Go to last post
  4. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 338,016
    26.12.20 06:44 Go to last post
  5. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 133,454
    27.07.17 15:21 Go to last post
  6. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Unity - Generals - cannot safely use more than one general at a time.

    I often have 4 or 5 generals in motion at a time. This is no longer safe as any general returning to barracks or recently sent to attack or transfer...

    Started by Simonthe1, 20.07.21 16:05
    • Replies: 4
    • Views: 126
    Today 21:40 Go to last post
  2. Unity live bugs

    well we are back and chat is not working for me also now i have my full island its a nightmare waiting for the graphics to constantly load egg...

    Started by hades8840, 20.07.21 10:15
    12 Pages
    1 2 3 ... 12
    • Replies: 114
    • Views: 4,099
    Today 16:41 Go to last post
  3. Top Left Notification Animation is the cause of the lag

    Hi BB, I think top left notification animation is the cause of the lag. while every actions we do leads to a notification, when it's appearing it...

    Started by UsUe, Yesterday 06:37
    • Replies: 5
    • Views: 158
    Today 12:46 Go to last post
  4. Clicks passing through star menu

    I'm not sure if this has been mentioned before but here goes. In some cases when I click on an element in the star menu the click passes through the...

    Started by Niclin, Today 11:26
    • Replies: 0
    • Views: 27
    Today 11:26 Go to last post
  5. Oil/Snack Stand/Blacktree/Sickbay queues durations changed during conversion

    I took screenshots of a lot of the things on my island 40 mins or so before the conversion started yesterday, and looked at everything again once we...

    Started by PharTing, 21.07.21 12:18
    • Replies: 4
    • Views: 139
    Today 09:21 Go to last post
  6. Development mode?

    Ok, so when on tso homepage (https://www.thesettlersonline.com/en/homepage) I try to right click (in Google chrome) and hit inspect and click the...

    Started by Niclin, Today 08:59
    • Replies: 0
    • Views: 37
    Today 08:59 Go to last post
  7. Wow

    Just wow, how bad has this been. Training 20 Armored Marksman 4476d 1h 22min :eek: Wonder should I clear my cache, log off, turn round three times,...

    Started by sparkies2013, Yesterday 20:37
    • Replies: 0
    • Views: 79
    Yesterday 20:37 Go to last post
  8. Unplayable - I shall be boycotting Northisle & Sandycove for the 1st week of August

    Both level 60. But this is awful. All the points others have made. I guess if I get out of the habit of logging in multiple times a day, I...

    Started by SettlerSamuel, Yesterday 20:24
    • Replies: 0
    • Views: 63
    Yesterday 20:24 Go to last post
  9. Give us Client back till August Deployment

    ok thank u BB for this preview / prank of Unity successful launch we are not so thrilled and glad to hear theres a plan for August in the mean...

    Started by leb0, 22.07.21 21:04
    • Replies: 1
    • Views: 119
    Yesterday 09:20 Go to last post
  10. Deposits not showing numbers

    With the new unity system, both fish and meat deposits do not show the amount remaining when you mouse over them.

    Started by Jerrimiah, 22.07.21 07:58
    • Replies: 1
    • Views: 54
    Yesterday 01:04 Go to last post
  11. Smile In game windows not closing automaticaly

    example - click on star menu then geoligist in star menu then brewery on island then emails, i then have 4 windows open, the previous windows should...

    Started by neil65146, Yesterday 00:57
    • Replies: 0
    • Views: 22
    Yesterday 00:57 Go to last post
  12. Zone refreshed

    Could somebody please tell me why we have to endure a zone refresh every 30 seconds. Is there a reason, and if there is could a moderator tell us the...

    Started by Bartlettis, 22.07.21 15:13
    • Replies: 3
    • Views: 125
    22.07.21 18:10 Go to last post
  13. Angry cant build

    what is going on my build que is full but no build window, cant do an adventure as one is running but no window, found mines are not showing unless...

    Started by trucker851, 22.07.21 13:47
    • Replies: 0
    • Views: 38
    22.07.21 13:47 Go to last post
  14. New Update

    WTF , you do with new update graffics is bad , no chat , I need glasses for the first time after 9 years how long I playing., but this time is very...

    Started by KRIZEVCI, 21.07.21 19:33
    • Replies: 2
    • Views: 126
    22.07.21 13:36 Go to last post
  15. what are you thinking BB ?

    This is it... i just finished a besieged city while i am on premium and on scout post. i was surprised that i only got 379k of XP while the minimum...

    Started by jaykew2012, 21.07.21 19:28
    • Replies: 4
    • Views: 171
    22.07.21 13:16 Go to last post
  16. mystery chests

    Just opened a mystery chest ,lived up to its name ,its a mystery where the gems went as i had same amount after opening chest as did before ,bad...

    Started by LeafSpike1, 22.07.21 07:02
    • Replies: 0
    • Views: 40
    22.07.21 07:02 Go to last post
  17. Bugg report

    https://prnt.sc/1e8tbfh Getting error when game tries to launch new quest for the weekely one. Reproduce might be available next week when timer...

    Started by Kebabtomte, 22.07.21 05:02
    • Replies: 0
    • Views: 49
    22.07.21 05:02 Go to last post
  18. PvP Locked since the game downgraded

    Yesterday after the game was downgraded i thought I'd try a PvP. I completed the Huge map and went back to home island to activate set up defenses,...

    Started by Jazzguy, 21.07.21 13:33
    • Replies: 2
    • Views: 104
    21.07.21 20:51 Go to last post
  19. whats up with the mines?

    i was horrified to find out that i cant select buffs and then scroll to each mine check the deposit and if its high enuff place a buff. Now i have...

    Started by vigabrand, 21.07.21 09:31
    • Replies: 3
    • Views: 91
    21.07.21 16:49 Go to last post
  20. Love Tree Buff

    Several things with the love tree. 1. Selecting a buff option and then mousing over area, does not display the grid 2. When the buff is...

    Started by TheFairy, 21.07.21 09:44
    • Replies: 1
    • Views: 86
    21.07.21 13:57 Go to last post

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