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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,415
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    13 Pages
    1 2 3 ... 13
    • Replies: 128
    • Views: 7,067
    17.05.19 02:07 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 290
    • Views: 119,672
    25.04.19 08:45 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 52,461
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 32,505
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Possible bug with gold hearted geo

    I bought both sent both out unskilled they both found a dep which would normally be 300 one was 700 so i assume thats 300x2 plus the other geo...

    Started by ginny31, 21.04.19 11:16
    • Replies: 4
    • Views: 373
    22.05.19 19:07 Go to last post
  2. QM garrisons trying to forever with Observatory

    When I activate Observatory buff and send QM to other adv, OR my home island, I get this strange behavior, and I recorded it in a video, it is not...

    Started by TheVictorious, 21.04.19 20:37
    • Replies: 6
    • Views: 304
    22.05.19 13:23 Go to last post
  3. Freezing on adv. start

    Everytime i start a new adventure the game freezes or slows down to a pace where i have to reload. It also happens when the adventures finishes and i...

    Started by Bartlettis, 21.05.19 09:27
    • Replies: 0
    • Views: 60
    21.05.19 09:27 Go to last post
  4. unable to log in

    have been trying for just over 30 mins and loading bar stuck halfway, anyone else experiencing same?

    Started by case, 29.01.19 19:30
    7 Pages
    1 2 3 ... 7
    • Replies: 69
    • Views: 3,022
    20.05.19 08:12 Go to last post
  5. Cannot build collectibles in mayor's house

    https://imgur.com/EkVo8yd Collectibles in my mayors house are "stuck". I cannot build them. On the screenshot only thing i can do with...

    Started by ThickJones0, 20.05.19 05:50
    • Replies: 2
    • Views: 78
    20.05.19 08:04 Go to last post
  6. Incoherent time display in chat

    Have you invented the time machine ?

    Started by Soupssss, 16.05.19 23:39
    • Replies: 7
    • Views: 128
    18.05.19 18:03 Go to last post
  7. Easter Eent Quest bug

    Hello, In the quest window, my guild mates and my friends have a quest: Easter preparation with a timer: 'Wait x hour", but i dont have it, no...

    Started by Mambolina, 19.04.19 18:55
    28 Pages
    1 2 3 ... 28
    • Replies: 275
    • Views: 12,617
    17.05.19 13:18 Go to last post
  8. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    6 Pages
    1 2 3 ... 6
    • Replies: 59
    • Views: 6,207
    11.05.19 15:51 Go to last post
  9. Lost Eggs quest is stuck under Waiting quests

    Hi, The quest is stuck under waiting quests prntscr.com/nhbw2c Can you please assist?

    Started by Ganzoo, 26.04.19 18:33
    2 Pages
    1 2
    • Replies: 14
    • Views: 728
    11.05.19 07:33 Go to last post
  10. can't load plugin

    I can't play TSO anymore. It always says "can't load plugin". Using Steam for quite a while now, never had any problems until now :(

    Started by DanieLeic, 04.01.16 17:46
    5 Pages
    1 2 3 ... 5
    can't log in, failure, flashplayer, pumpkins
    • Replies: 41
    • Views: 103,266
    09.05.19 10:58 Go to last post
  11. slim browser issues.

    i have downloaded the slim browser on to my lap top and table top PC both on Win 10, while the Laptop runs it great the PC tells me i need to...

    Started by BaronPinkpaws, 02.05.19 14:04
    • Replies: 2
    • Views: 197
    09.05.19 10:54 Go to last post
  12. Easter Event 2015 - Bre for the memory quest

    Easter Event 2015 - Brew for the memory quest It ask to produce 1000 brew but does not advance even if i produce a lot :o

    Started by Pucapuca, 15.03.16 14:15
    • Replies: 4
    • Views: 3,601
    09.05.19 08:15 Go to last post
  13. Spineless bears?

    I prefer my bears with vertebrae. Wobbly bears would be weird - and probably couldn't stand on their rear legs as the description claims.

    Started by IainC, 04.05.19 16:21
    • Replies: 5
    • Views: 177
    06.05.19 17:06 Go to last post
  14. Come on buck the game up...

    In the last hour the game has frozen and Ive had to relog 5 times using Internet Explorer - its no better with firefox. For some considerable time at...

    Started by MaelstromJ, 05.05.19 13:04
    • Replies: 3
    • Views: 168
    06.05.19 17:05 Go to last post
  15. Coop games lag, and generals troop load issues

    Noticed problems during event while playing with people from australia or europe on coop games, the general loads sometime hangs on confirm, some...

    Started by Daniel_11, 04.05.19 19:09
    • Replies: 0
    • Views: 57
    04.05.19 19:09 Go to last post
  16. Easter Quest "The Egg Competition" is not starting

    I have had this "Egg Competition" quest for a couple of days and it is not starting, and the first sub quest has a text which should tell me what...

    Started by flexsettler, 04.05.19 08:30
    • Replies: 4
    • Views: 174
    04.05.19 14:57 Go to last post
  17. No cancel option for Love garden quests?

    Hello, is it just me not finding it or has the love garden quest (when 20-24 buffed buildings) does not have a cancel button? I have a quest i...

    Started by Nolyka, 11.03.19 20:58
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 807
    04.05.19 05:56 Go to last post
  18. Observatory bugged

    Generals just loop through the landing animation until the time they would have reached the addie without the buff. Normal generals actually seem to...

    Started by Jim_B, 23.02.19 23:15
    10 Pages
    1 2 3 ... 10
    • Replies: 93
    • Views: 5,956
    02.05.19 17:32 Go to last post
  19. Post Cant click on the merchant

    Hi can anyone help me, Since the easter event I click on the merchant icon at the bottom of the screen but nothing happens. I have logged this...

    Started by Thor2go, 02.05.19 06:27
    • Replies: 2
    • Views: 88
    02.05.19 14:26 Go to last post
  20. Horseback - not finalizing after killed all camps

    I killed all the camps, but for some reason the adv did not ended... I got back to home and come back to adv, did close the chrome, logged again...

    Started by Oyugami, 02.05.19 14:17
    • Replies: 0
    • Views: 77
    02.05.19 14:17 Go to last post

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