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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 68
    • Posts: 1,421
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 205
    • Views: 19,318
    Today 21:22 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    36 Pages
    1 2 3 ... 36
    • Replies: 351
    • Views: 945,236
    23.10.21 22:22 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 14
    • Views: 110,294
    06.08.21 06:21 Go to last post
  4. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 369,491
    26.12.20 06:44 Go to last post
  5. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 138,338
    27.07.17 15:21 Go to last post
  6. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Server zone crashed

    What now??? Ever since the Happy Hour started I'm getting the dreaded Server Zone Crashed message....Can't get into the game. Same problem on...

    Started by Bartlettis, 21.10.21 00:36
    3 Pages
    1 2 3
    • Replies: 27
    • Views: 673
    Today 21:54 Go to last post
  2. artic explosion

    I opened this adventure this afternoon and sent my generals on it.While waiting for them to arrive on the island i visited one of our guild members...

    Started by davidlawley, Today 17:00
    • Replies: 1
    • Views: 48
    Today 17:03 Go to last post
  3. No building licenses when killing boss in sector 5

    No building licenses in loot after killing leader camp in sector 5 ( center ). And they are not in star.

    Started by halv12, 22.10.21 08:31
    • Replies: 6
    • Views: 148
    Today 14:40 Go to last post
  4. Unable to invite players to adventure since update

    I have a Second thief adventure currently. I am attempting to invite a player to the adventure. 1) I invite the player from the adventure popup....

    Started by CBX-Impossible, 21.10.21 12:29
    2 Pages
    1 2
    • Replies: 10
    • Views: 388
    Today 13:51 Go to last post
  5. What the heck have they done to the game now ?

    The game is unplayable atm, game freezes every 15 seconds for a zone refresh plus it some times sticks so you have to refresh the game, can't recall...

    Started by unicornlinzy1, Today 11:39
    • Replies: 1
    • Views: 87
    Today 13:45 Go to last post
  6. Warehouse full?

    Anytime I try to save goods etc from mail to star I get error for all goods warehouse full and all goods are lost. This includes Adventures found by...

    Started by polarbarez, 22.10.21 20:51
    • Replies: 6
    • Views: 171
    Today 13:44 Go to last post
  7. Game crashes when you are trying to visit an adventure

    Finally got an adventure, I have been working on getting for more than a month. Started it. Sent my troops... But the game is broken, so when I...

    Started by ThomasElbo, 22.10.21 17:57
    • Replies: 5
    • Views: 175
    Today 13:37 Go to last post
  8. black tree pollen buff dont last, and heart tree buff

    Heart tree buff only lasts 1 minute, same with black pollen

    Started by AlexSunshine, 21.10.21 17:31
    • Replies: 6
    • Views: 163
    Yesterday 16:21 Go to last post
  9. Maximum call stack size exceeded when traveling to and from Adventures.

    When attempting to visit an adventure or returning from an adventure I receive the following error in my browser This happens from three...

    Started by CBX-Impossible, 21.10.21 12:37
    • Replies: 7
    • Views: 236
    Yesterday 07:07 Go to last post
  10. Cannot visit friends islands and don't have acces to my oilmills

    Hi all, When i try to visit friends islands i got this error https://prnt.sc/1x05ww8 Also i can't get acces to my oilmills since Unity has been...

    Started by Danspie, 21.10.21 21:40
    • Replies: 1
    • Views: 85
    22.10.21 11:30 Go to last post
  11. After Unity Update and hotfix 20.10.2021

    So the newest update seems to have given us even more new bugs. I have only played 30 minutes or so but it seems that love tree now does not work,...

    Started by Niclin, 20.10.21 16:01
    3 Pages
    1 2 3
    • Replies: 21
    • Views: 901
    21.10.21 09:28 Go to last post
  12. Angry Selecting Royal Explorer causes crash ..... game locks up solid.

    Select Royal Explorer in star and this happens for bigger: click image...

    Started by Harlequin_1963, 20.10.21 10:41
    • Replies: 3
    • Views: 117
    20.10.21 13:04 Go to last post
  13. Trade crashes

    After the latest update my game crashes with a java script error every time i try to search in trade. Can make trades but if I try to see other...

    Started by Bartlettis, 20.10.21 10:36
    • Replies: 2
    • Views: 97
    20.10.21 12:50 Go to last post
  14. Adventure loops

    I'm supprised that it seems no attempt has been made to fix problems with Adventures and pvp. The loops I come across eg. never ending battles,...

    Started by neil65146, 13.10.21 14:13
    • Replies: 1
    • Views: 203
    14.10.21 12:58 Go to last post
  15. chat

    is it just me or a general issue that chats not working at all? ok looks like its not just me HEY BB did you run a background fix in the night...

    Started by Ristlin, 13.10.21 06:44
    • Replies: 3
    • Views: 151
    13.10.21 09:24 Go to last post
  16. Zone Refresh's

    BB, it appears, from observations, that certain events trigger a Zone Refresh. While some probably are important, most seem completely pointless. ...

    Started by Torquemarda, 06.09.21 13:36
    • Replies: 6
    • Views: 507
    11.10.21 12:12 Go to last post
  17. Retreat unusable!

    Ahh, what an unpleasant problem! "Thanks" to the new system of viewing and selecting generals! When a general is intercepted unexpectedly, the...

    Started by faivq, 09.10.21 12:25
    • Replies: 2
    • Views: 177
    11.10.21 12:09 Go to last post
  18. Out of Memory - temporary solution

    Dear Settlers, Please note that there is a solution for a known "Out of Memory" error, which can be used as a temporary solution. Laboratories,...

    Started by BB_Trafffer, 06.10.21 10:31
    • Replies: 0
    • Views: 187
    06.10.21 10:31 Go to last post
  19. Royal Explorer issues

    Is the Royal Explorer actually working correctly. In the Merchants its claimed this explorer ( not cheap at over 4k gems) finds tokens . Well so far...

    Started by MaelstromJ, 17.09.21 12:10
    4 Pages
    1 2 3 ... 4
    • Replies: 34
    • Views: 1,362
    04.10.21 23:34 Go to last post
  20. Handful of balloons buff

    The provision house buff "Handful of balloons" only gives a +300% boost, not the +500% as advertised. It is the same as a barazek. For example:...

    Started by zygotes, 02.10.21 13:57
    • Replies: 2
    • Views: 125
    04.10.21 10:57 Go to last post

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