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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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    • Threads: 69
    • Posts: 1,426
  1. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    22 Pages
    1 2 3 ... 22
    • Replies: 210
    • Views: 28,045
    16.01.22 10:06 Go to last post
  2. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 115,790
    13.01.22 17:09 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    37 Pages
    1 2 3 ... 37
    • Replies: 360
    • Views: 1,001,492
    20.12.21 17:03 Go to last post
  4. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 416,861
    26.12.20 06:44 Go to last post
  5. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 143,814
    27.07.17 15:21 Go to last post
  6. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Transferirng from Star to Mayor House goods disapear

    I had 437 Oil in inventory.. I added the overnight production of 700 from the Star menu and now I have 437 oil. This coupled with the messages about...

    Started by polarbarez, 21.01.22 16:02
    • Replies: 4
    • Views: 117
    Today 08:56 Go to last post
  2. Wondrous Winter Residence (2021)

    Description says 1000 presents to level from 7 to 8, but to actually upgrade it costs 4500, please fix.

    Started by Renaan, 20.12.21 12:32
    16 Pages
    1 2 3 ... 16
    • Replies: 156
    • Views: 8,350
    Yesterday 12:07 Go to last post
  3. Thumbs down Adventure Bookbinder Timer Wrong

    I have 2 Adv. BB so production time for 1 codex should be 48 hours. It's taking a lot longer than that - I checked it yesterday evening and it had...

    Started by Kafka-, 19.01.22 13:59
    • Replies: 7
    • Views: 313
    Yesterday 06:43 Go to last post
  4. Observatory, Footie Field and Love Tree buffs Broken

    I managed to at last get the footie field to work and then found that the love tree and observatory wouldn't!! They just put up the spinning timer...

    Started by Wotaplonker, 26.10.21 14:49
    3 Pages
    1 2 3
    • Replies: 27
    • Views: 1,491
    20.01.22 14:16 Go to last post
  5. Noble Bookbinder Tribute Achievement not registering - Ali Baba & the Third Thief

    This achievement requires you to complete the adventure without using recruits or elite units. I completed it using instant kills after confirming...

    Started by Yorda1, 25.11.21 16:02
    • Replies: 5
    • Views: 336
    20.01.22 14:11 Go to last post
  6. Storm recovery - automatic fulfill needed

    Well, I was making Cleansing with poisons and decompozers, when i noticed that one of the pink snakes reappeared after Zone refresh. I clicked on...

    Started by faivq, 16.01.22 00:09
    • Replies: 1
    • Views: 170
    16.01.22 10:40 Go to last post
  7. I cannot start adventure. What to do?

    I do not have any ongoing adventures but game says I am on an adventure. I can't do the guild quests where I need to do 2 adventures because of...

    Started by SISSISISS, 13.01.22 22:51
    • Replies: 2
    • Views: 118
    14.01.22 09:49 Go to last post
  8. PVP and Granite colonies

    hi there i've sent out 75 (yes seventy five) explorers to look for granite. all on regular colony searches. all failed. 675 maps of wood,...

    Started by JohnRo79, 08.12.20 17:40
    2 Pages
    1 2
    • Replies: 19
    • Views: 6,440
    12.01.22 15:56 Go to last post
  9. Achievements for Horseback and Third thief

    Completed Horseback for the achievement "Bring More Guns". Using only soldiers. Achievement has not been considered to be done. Is it a bug with...

    Started by Cillet, 09.01.22 12:26
    • Replies: 2
    • Views: 167
    10.01.22 10:20 Go to last post
  10. Friend prem / Krampus from calendar

    So, some of our guild recieved 3 friend prems today from calendar. Some got 1 x friend prem I got 3 x Krampus.. Please investigate.. ...

    Started by Severiina, 03.01.22 13:41
    2 Pages
    1 2
    • Replies: 18
    • Views: 763
    07.01.22 12:55 Go to last post
  11. Adventure could not start

    Hi I have a problem. When I try to start an adventure I get the message: Adventure could not start Your Adventure could not be started. If you...

    Started by peterbf1, 01.01.22 10:38
    • Replies: 2
    • Views: 172
    07.01.22 00:13 Go to last post
  12. Mountain Labyrinth bug

    Ok, so I think I found a bug :) On Mountain Labyrinth, when I kill of the Stronghold for main quest first (100 Frost Ibex, Ravaging Ox, Ghastly...

    Started by Reapertje, 05.03.20 11:58
    2 Pages
    1 2
    • Replies: 15
    • Views: 5,173
    06.01.22 10:17 Go to last post
  13. Exclamation Winter Wonderland Revisited adventure

    Lost the addie yesterday when had to refresh. It *says* it will return by email but nothing yet and I can't finish the quest chain without it! ...

    Started by Imshi, 01.01.22 09:33
    • Replies: 9
    • Views: 421
    05.01.22 12:41 Go to last post
  14. Thumbs down Igloo warehouse is bugged

    Workers ignore the Igloo warehouse and move on to the next storehouse available. I attached a screenshot showing the path the workers will take to...

    Started by Mindslayer, 20.12.21 03:15
    • Replies: 7
    • Views: 476
    03.01.22 14:08 Go to last post
  15. University from calender

    Needs easter achivement point for upgrade for some other cant upgrade. Guess is wrong building - on german server I got an Improved Deerstalker

    Started by halv12, 01.01.22 12:13
    • Replies: 9
    • Views: 427
    03.01.22 13:48 Go to last post
  16. Getting into the christmas spirit

    Hi, When playing the getting into the christmas spirit adventure i can only deliver presents at 1 house and the rest of the houses i can't deliver...

    Started by Danspie, 17.12.21 10:18
    2 Pages
    1 2
    • Replies: 12
    • Views: 638
    03.01.22 08:44 Go to last post
  17. Don't Fly Away Quest Not Finishing

    Hi, Got this quest to complete and had several addys deliver granite but quest dont complete for me. Saw an ealier post which had posted here and...

    Started by Kebabtomte, 03.01.22 07:28
    • Replies: 0
    • Views: 70
    03.01.22 07:28 Go to last post
  18. Concern Hall not working

    When one has two or more concert halls, although it shows you can start it again, it does not work. The timer to help start it, is not working. You...

    Started by Lene898, 27.12.21 10:46
    • Replies: 7
    • Views: 346
    02.01.22 23:15 Go to last post
  19. Problems with the merchant

    tried to buy 2 Humble explorers at the merchantv> christmas event. First try was fine, second one after clicking the tick to buy spinning hourglass...

    Started by Sparkaktus, 30.12.21 19:35
    • Replies: 2
    • Views: 155
    31.12.21 09:59 Go to last post
  20. Thumbs down Giant Snow Globe no longer works

    Since the server FOOBAR, now the giant snow globe just hangs when trying to use. :(

    Started by noxidjkram, 30.12.21 18:45
    • Replies: 3
    • Views: 245
    31.12.21 08:48 Go to last post

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