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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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    • Threads: 67
    • Posts: 1,416
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 295
    • Views: 176,497
    Today 14:26 Go to last post
  2. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 233
    • Views: 14,534
    07.07.19 12:14 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 59,509
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 42,676
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Event Changelog

    Hello, The dev diay say: You forgot to mention that we can have some of them from the last foosball event ! I was very surprise to have...

    Started by Soupssss, 25.06.19 00:34
    2 Pages
    1 2
    • Replies: 12
    • Views: 602
    Today 09:54 Go to last post
  2. 1x1 flowerbed can be build over 1x1 storage tower.

    MOD_V4lkyrie1 wanted me to make this post to report a technical issue with new storage building. It seems like 1x1 flowerbed can be build over 1x1...

    Started by The_Sarmatian, 15.07.19 13:59
    • Replies: 0
    • Views: 89
    15.07.19 13:59 Go to last post
  3. Thumbs down Star Menu lies

    So for months now the numbers you see in star menu are not the actual numbers of things in there. They are more like estimates. First noticed it...

    Started by topgearfan, 15.07.19 09:47
    • Replies: 0
    • Views: 97
    15.07.19 09:47 Go to last post
  4. Angry bug fixture list

    i haven't give advance gift i send two email this time

    Started by Captainold, 14.07.19 08:57
    • Replies: 1
    • Views: 117
    15.07.19 04:39 Go to last post
  5. 200*85 = 8500?? Armored Marksman issue? or troops issue? or general issue?

    I think most people doing SIM or follow guide, but what I do I attack some optional camps for more exp, and I do normal calulation for attacks, what...

    Started by TheVictorious, 12.07.19 12:12
    • Replies: 2
    • Views: 135
    12.07.19 12:41 Go to last post
  6. Storage Tower is not really act like 1x1 buidling

    I just noticed that Storage Tower is getting 1x1 placement but for really it is not a real 1x1, I mean if you look into the travel of settler that...

    Started by TheVictorious, 12.07.19 09:23
    • Replies: 0
    • Views: 136
    12.07.19 09:23 Go to last post
  7. Archeological Geologist bug?

    Tooltip keeps saying that he will only find buffs when looking for coal, but that can't be right, right? :)

    Started by Reapertje, 30.06.19 17:30
    • Replies: 7
    • Views: 587
    11.07.19 12:43 Go to last post
  8. Account is locked

    Not only me, the players around me are all locked.I know about 30 , maybe there are more players Support has not responded to the mail so far. ...

    Started by wizardleyoyo, 10.07.19 08:35
    2 Pages
    1 2
    • Replies: 19
    • Views: 743
    10.07.19 15:24 Go to last post
  9. Snack stand fail

    Picked up a first snack stand of the event and figured my list, instead of taking 488 days to complete would drop to 244, as this would be my second...

    Started by megadethmaniac, 07.07.19 08:25
    • Replies: 4
    • Views: 221
    10.07.19 14:47 Go to last post
  10. Security bug : NO HTTPS

    Hello, At least, all the chat is some jabber stuff in HTTP only (not HTTPS)... this is not secure at all... when we load the game, there is a...

    Started by Soupssss, 22.03.19 12:34
    • Replies: 5
    • Views: 294
    10.07.19 09:07 Go to last post
  11. Noble Hunter Tribute

    its sleeping, even when it isnt supposed to be prnt.sc/oc9dm1 edit to add: rebuilding it made it work properly again (but ofc erased...

    Started by Satyr1448, 08.07.19 18:41
    • Replies: 0
    • Views: 149
    08.07.19 18:41 Go to last post
  12. Premium Friend Buff - bug

    After apply PFB by friend, explorer can't finish task, similar to QM with Observatory buff prntscr.com/o3e560

    Started by GrubyMis, 18.06.19 13:11
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 1,651
    08.07.19 09:51 Go to last post
  13. Steady Supply does not end

    I got 3 green rectangles with checkmarks on them - for sausages, bread and water. But there is NO checkmark down to finish the quest. Only the gem...

    Started by faivq, 06.07.19 17:51
    • Replies: 2
    • Views: 133
    08.07.19 08:46 Go to last post
  14. Observatory bugged

    Generals just loop through the landing animation until the time they would have reached the addie without the buff. Normal generals actually seem to...

    Started by Jim_B, 23.02.19 23:15
    10 Pages
    1 2 3 ... 10
    • Replies: 96
    • Views: 9,440
    08.07.19 08:40 Go to last post
  15. Steady Supply - water problem

    20 004 water every 12 hours ok.. i have 11 imp. watermills which give every 90 second 10-18 water (buff) = from 4800 to 8640 every 12 hours =...

    Started by Diego004, 06.07.19 04:57
    • Replies: 2
    • Views: 149
    06.07.19 16:45 Go to last post
  16. Can not get the new quest "steady supply" form the questine A Host of responsibilitie

    My friends say they finished the quest "steady supply" after the "hot fix",but I even did not receive this quest. What happening?

    Started by OeeO, 05.07.19 10:27
    • Replies: 1
    • Views: 85
    05.07.19 10:33 Go to last post
  17. Unhappy Event : A Host of Responsibilities (room for 4000 settlers - problem)

    I completed this second part of A Host Responsibilities quest but still payed about 500 gems to continue. Could someone had the same problem?

    Started by Sorik, 04.07.19 16:31
    • Replies: 1
    • Views: 212
    04.07.19 16:55 Go to last post
  18. game stops loading

    gets through part 1 then to the footballer and the pitch behind. Gets to the lower red flag and then stops, tried refreshing relogging but does not...

    Started by megadethmaniac, 25.06.19 08:03
    • Replies: 2
    • Views: 204
    02.07.19 20:47 Go to last post
  19. Incorrect guild vote timer

    I noticed that the time till the next guild vote is far too short each round is normally 90 days we had a changeover just a few days ago, so the...

    Started by Kit_, 01.07.19 17:49
    • Replies: 1
    • Views: 134
    01.07.19 19:21 Go to last post
  20. Too many shotfirer

    I made the mistake of buying all the shotfirer with gems and now I have 1 spare, and that's without the ones bought using balls, why make more fior...

    Started by Steve1077, 30.06.19 14:46
    • Replies: 1
    • Views: 156
    30.06.19 17:49 Go to last post

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