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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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    • Threads: 67
    • Posts: 1,418
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    34 Pages
    1 2 3 ... 34
    • Replies: 331
    • Views: 891,302
    05.06.21 18:51 Go to last post
  2. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 328,734
    26.12.20 06:44 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 104,039
    19.12.19 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 132,051
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Misty Cake & Chat

    I started the adventure Misty Cake, sent generals but cannot attack the camps. Tried to ask in the chat - there is no empty line there - to write...

    Started by faivq, 31.08.20 20:19
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 18,894
    Today 08:21 Go to last post
  2. Population count broken in event after donating 2000 settlers

    Population count broken in event after donating 2000 settlers and refilling from star Mayors says pop full Header count says 2000 not there

    Started by Harlequin_1963, 23.06.20 08:46
    • Replies: 9
    • Views: 1,272
    Yesterday 11:37 Go to last post
  3. Client issue

    Hi I have been unable to loggin since Monday (14/6/21) when there was an update, it how Thursday (17/6/21) and I still mant loggin, the message...

    Started by redchin, 17.06.21 09:58
    • Replies: 9
    • Views: 253
    21.06.21 10:12 Go to last post
  4. Rarity Provision House

    Since the last maintenance, I cannot use RPH to do weekly challenge tasks. The tab has disappeared. I have done all the usual things... cleared...

    Started by Sophia_01, 18.06.21 00:18
    • Replies: 3
    • Views: 76
    18.06.21 11:04 Go to last post
  5. Playing on mac

    So I won't be able to play until you guys come up with a mac-supported version of the game? Why didn't you tell us that before? All this time and...

    Started by jonahs_c, 18.12.20 15:18
    8 Pages
    1 2 3 ... 8
    • Replies: 76
    • Views: 13,553
    10.06.21 09:03 Go to last post
  6. daily log inn battle

    why is the logging in so terrible

    Started by SeVeN_K, 11.05.21 09:02
    • Replies: 1
    • Views: 390
    28.05.21 16:54 Go to last post
  7. Bug on new Book Binder Buff

    This is on the true love buff that is supposed to be 300% on the bookbinder for 18 hours. Its applying as 200% and when applied you cannot close the...

    Started by sanadar, 04.04.21 23:08
    3 Pages
    1 2 3
    • Replies: 25
    • Views: 1,827
    28.05.21 11:49 Go to last post
  8. Guild Market - Unable to Buy Improved Silo

    After the community voted for the Imp Silo in the Guild Market it appears we are unable to buy it as it is locked out. Everyone I have spoken to has...

    Started by Vicera, 11.09.20 19:58
    2 Pages
    1 2
    • Replies: 11
    • Views: 4,709
    22.05.21 10:49 Go to last post
  9. No cancel option for Love garden quests?

    Hello, is it just me not finding it or has the love garden quest (when 20-24 buffed buildings) does not have a cancel button? I have a quest i...

    Started by Nolyka, 11.03.19 20:58
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 7,512
    22.05.21 03:35 Go to last post
  10. Gems purchase

    Hello, I have bouth 2 times gems - one for 1700 and second 600 today. The problem is that I didnt receive anything. Could you please advise me...

    Started by StanTray, 17.09.20 18:28
    2 Pages
    1 2
    • Replies: 17
    • Views: 5,422
    13.05.21 11:52 Go to last post
  11. Capacious warehouse bug!!!

    HI! My storage on quite a few different res was full (456k). I then placed a capacious warehouse but canceled the build because I wanted it in a...

    Started by Niclin, 29.04.21 16:55
    • Replies: 4
    • Views: 456
    10.05.21 12:57 Go to last post
  12. A Giant Battle

    After killing camp with enormous ibex,75 frost giant, 35 eagle, 50 bear flood disappiares on the top last area of the map where last bosses are. And...

    Started by Flavian_II, 27.04.21 12:36
    • Replies: 1
    • Views: 367
    08.05.21 07:33 Go to last post
  13. New Downloadable Client

    The new downloadable client was launched yesterday on the French server. Maybe this thread from there will help any who hit similar problems as they...

    Started by lordloocan, 18.12.20 09:44
    27 Pages
    1 2 3 ... 27
    • Replies: 269
    • Views: 33,717
    03.05.21 13:15 Go to last post
  14. Talking Geologists Strike

    Some Geologists aren't finding mines even though there are spots, for example just one iron mine from 3 searches.::::mine::

    Started by Sandycat, 21.04.21 18:59
    • Replies: 0
    • Views: 220
    21.04.21 18:59 Go to last post
  15. Problem with Woodcutter

    Hi, I would like to signal the following bug, at Woodcutter’s 17th camp, the game crashes regularly, pretty much every other time. Regardless of the...

    Started by Borzas, 08.04.21 07:57
    • Replies: 3
    • Views: 438
    21.04.21 14:19 Go to last post
  16. Angry New Settler quest

    I'm not able to complete 'New Settlers' quest due to having reached the population limit. Which I'm unable to extend due to not having access to...

    Started by bellsmad, 20.04.21 18:48
    • Replies: 5
    • Views: 233
    21.04.21 07:14 Go to last post
  17. Expedition Result not Saved in Rankings

    This is the second time this is happening this month. I finish (win) a Tier 3 Expediton but my result is not saved in the Rankings list. My...

    Started by TheGreyPilgrim, 10.10.20 06:16
    pvp, ranking
    • Replies: 4
    • Views: 1,606
    19.04.21 08:09 Go to last post
  18. small river house

    just placed 7 of them , one next to each other. only 3 got built, with a 2x2 area each 4 of them are missing. can't find them in star. it...

    Started by JohnRo79, 03.01.21 19:37
    • Replies: 7
    • Views: 1,773
    19.04.21 06:05 Go to last post
  19. Misty Cake - level of adventure

    has anyone else seen this before ? I just did a Misty Cake and instead of the usual level 54-80 version I got the camps and xp for the level 1 - 38...

    Started by Bobblyt, 18.04.21 10:14
    • Replies: 0
    • Views: 194
    18.04.21 10:14 Go to last post
  20. Waiting quests: can't complete

    Hello, I frequently have problems with quests that won't let me complete, and they just sit under Waiting Quests. I generally have to delete...

    Started by Alina_Light, 12.04.21 17:53
    • Replies: 6
    • Views: 448
    18.04.21 09:43 Go to last post

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